The breakfast was minimal. and overall bad experience

Most of everything

Staff was available when we arrived at 3:00am - this is great service for our late arrival. Very much appreciate it.

When I drove away.

Everything, the staff were rude.

Short distance to the hospital where we had our appt

Other guests were loud at 1 am and this wasn’t the first time., we’re going to look for a different hotel to stay the next time we have an appt to the hospital, my husband is being treated for leukemia at city of Hope.

Comfortable bed, and shower/bath. Decent breakfast.

N/A

I liked the room well enough and I loved the jacuzzi bathtub.. THE STAFF WORKING AT NIGHT WAS AWESOME, so were the maids..

I had to clean out the pubic hairs and red stains out of the jacuzzi from the previous guests before I would even think of getting into it. If you're going to offer the jacuzzi bathtub you should really take the time to make sure the reason for the extra cost is in pristine condition for the guest. My humble opinion. The parking kinda sucked as well.. The free breakfast is very sparse and making a guest leave a deposit of $100 for the room for one night and giving it back to them after a checkout inspection is treating your guests like they are malicious. I'm 60 years old getting a room with my wife. You already have my credit card information if the room was damaged in any way, it clearly states, when you check in you sign an agreement that you are responsible for ANY damages that incurred during your stay in the aforementioned room. The staff working at the time of checkout was rude and short. I have been coming to this hotel since the late 80's, early 90's. Me and my wife stayed in the honeymoon room you used to offer with the heart shaped bed after our wedding in the early 90's.

place is disgusting no service et all

dirty, stinky,

Very bad service

The staff