The hotel is situated very close to the Augsburg Dom and the Old Town is just five minutes walk. The hotel is very well styled, the room and the bathroom were clean and comfortable. The breakfast was excellent, everything you expect in Bavaria. The hotel is ideally located for walks to the Augsburg old town, including the famous Fuggerei complex.

I cannot mention anything disappointing or negative.

Very beautiful place and great location, nice breakfast

A bit hot in the summer without air-conditioning. The lift does not reach all rooms, had to walk some steps, not very convenient when travelling with luggage.

Very conveniently equipped. Helpful and kind staff. Very satisfied!

Great location, short walk into the centre. Parking available at the front of the hotel. Good size room that was clean and comfortable with a free minibar. Breakfast was included in the price and offered a good varied selection.

Nothing

Location

Parking limitations + poor breakfast for 12€!

nice location, the two rooms provided where spacious and together. staff were friendly and helpful.

not a lot.

Location is great, parking available at the hotel and around, room is clean and new.

Staff at the counter not very nice to help us find a parking alternative but there’s plenty of options cheaper than parking in the street. Breakfast is made with good products but not really diverse, missing olive oil and more variety of salad. More info on public transport will help: tram inner center is free, hotel city pass?

fabulous location and room. there is a fab small pool and gym and free minibar in the room.

nothing

Great location near Dome, town center and old town. Comfy beds, great breakfast, helpful staff

Proximity to Christmas markets, hotel staff, size of room

Unfortunately I was not able to fit the rental SUV in the parking garage (because it was too tall), but the hotel staff gave us a place to park the car near the back door of the hotel

Very friendly staff, great location, good facilities, nice breakfast.

Room smells a little stale. Possibly because of glass door to the bathroom. Perhaps when hotel is full breakfast service would benefit from more staff.

Great room, great breakfast.

WiFi password rules are way too complex to follow up. Some sort of combination of room number and surname.

nice rooms & nice hotel

nothing

location is good! the swimming pool and sauna are value added.

The Hotel Receptionist freely recommended good restaurants nearby. They also had limited parking, but found space

the property is in a great location, easy to walk everywhere. The lady at reception was very pleasant and helpful, even gave us robes for the sauna. The breakfast was very nice and included

Parking is a little tight if you are driving, fortunately we found a spot.

Close to Altstadt. Good breakfast.

it was conveniently located within a short walk to the center. staff know,edgeable and helpful. we arrived very early and they checked us in right away. room was lovely and spacious. breakfast buffet was typical German and very adequate. I felt as if we were in an apartment and not a hotel.

there wasn’t coffee in room but they had coffee I. the lobby area available. a,ways nice for us to have that first cup before we shower and make our way to breakfast.

so comfortable, staff very kind, room very clean :)

nothing

We had a very comfortable stay. The room was large and the bathroom was clean and bright. The staff were all very friendly. There was plenty of parking. The breakfast was good and there was an area for us to sit in with our dogs.

The hotel is opposite the Dom but a little walk from the centre of town. This was no problem for us but it was a bit far for our elderly dogs!

The room, the location

The matrasses are hard

Everything was superb. The bedroom I was allocated is rather quiet, fulfilling the requirements I asked for, and very spacious. There is in it everything needed for a pleasant stay: the desk table was large and very comfortable, adequate to have a good work at it, as well as the chair and the table lamp. The beds are very comfy, the mattresses having the right toughness for assuring a good and healthy rest. The staff members are all very kind and helpful, with the exception of one of the waitresses working at the restaurant at breakfast time, who is rather unpleasant. One of them helped me carry the heaviest part of my luggage from my car to the room, something which cannot be taken for granted in all hotels. The breakfast is very good and abundant. The food available for that meal is of a great variety and of a very good quality. It's in general the kind of hotel from which one would never depart and to where one feels as going again.

The only shortcoming is that lady working at the restaurant at breakfast time, whose behaviour is strange and disruptive. Thanks God she wasn't there in the morning after the second night of my stay at the hotel, so that I had to bear her bad manners only once.