Todo excelente 👌

Larger hotel clean nice rooms

Desk staff very cold and standoffish

Friendly staff. Clean. Location.

Sadly, homeless people are an issue.

One of the comfiest beds ever and I’ve stayed in many hotels. Love the ambience - we’ve stayed here before. Bonus: cafe, bar and restaurant. Staff is excellent. Can’t wait to stay here again.

Towels were dusty/lint-y. Carpet doesn’t seem vacuumed. Water should be replenished automatically. Should include dental kit. A clock would be super useful. My laptop doesn’t charge with any of your outlets but work for my other tech gadgets.

Absolutely amazing facility. Caring staff, great experience!

If you are looking for a restful stay, don’t stay here. Music from nearby places blasts through the night

I loved the location and the total ambiance. The staff was exceptional. Thankful for the complimentary coffee and water!

Great location, nice amenities and really liked the room decor.

Did not realize the hotel backed up onto Printer's Alley. Our room overlooked it and was very loud at night. Also, while room was very nice and comfortable, it was also pretty small.

Location was great! Valet was excellent! We have an EV and the valet attendant was so helpful with us finding a charger! The restaurant bar was really nice. The bartender was great and the food was yummy!

The bathrooms by the restaurant were a disaster! 2 stalls were clogged, there was no toilet paper, a stack of half wet paper towels were on the counter instead of in the holder. There was trash everywhere! I couldn’t believe it. Also at check in, there must have 10 customers in line with 1 person working the front desk. We probably waited 30 minutes to just check in.

Excellent location - gorgeous bar and restaurant. Loved being by printers alley - lots of bar choices. Really helpful staff and lovely bar - not too noisy but friendly staff and patrons.

Room design makes rooms quite dark - all well being trendy but light is everything.

Centrally located. Bar had amazing bartenders!!

Housekeeping failed to clean the room once in a four day stay despite talking to the housekeeping folks on the floor and specifically asking them to please clean the room daily.

Wow, we loved this hotel! It’s so beautiful. Even the elevator was stunning!! Neon signs made it soo vibey. We told them when booking that it was our honeymoon and they not only upgraded our room but also left prosecco, popcorn and chocolate in our room with flower petals on the bed. Staff were really friendly and valet parking was straightforward. Great location near broadway too. Really recommend if you have a little more money to spend on hotel :)

It was very close to Broadway

It wasn’t worth the price. Some of their amenities were back ordered( bottle water and robes). If I’m paying that much I should get everything that is offered. Also looked back at the receipt when I got home and parking was more than it was advertised for

Location, the bed, the friendly and helpful staff

When it rained, there was a crowd of guests and other people standing in the valet/front door area smoking. It was inconvenient and a little bit gross to have to walk through all the smoke. Can’t they be asked to move somewhere else?

Location is the best thing about this hotel

We had items stolen from our room, hotel made very little effort to solve the problem, a very poor effort to replace items. Communication was poor. Myself and my family visit Nashville every year and I would never stay here again. DISAPPOINTING

It's a nicely set-out hotel with a nice modern and homely feel (decor etc.). The staff are very amiable and helpful, which also makes you feel right at home. The bar is well run, well stocked, and is open late. The restaurant food is good and you get complimentary coffee until early afternoon from the on-site cafe. The double bedroom and bathroom were large, with nice decor and a very comfortable bed. The location is a very short walk to Broadaway, so close to the action for a lot of what you would want to see/do but far enough away to be peaceful and quiet. The famous "Printer's Alley" is right behind the hotel for more late-night drinks and partying, also with late-night Mexican food - a lifesaver! Loved this hotel, for its quality and location!

The laundry service was not available at weekends, which was annoying after traveling for 9 days before we arrived. There are no bedroom coffee/tea facilities.

location, decor was nice.staff were attentive

bed comfort could have been better, limited breakfast menu in its restaurant

The location was ideal for the purpose of our trip to Nashville.

A bit pricey.

Ideal location! Loved Printer’s Alley. Staff very nice and helpful. Super clean room with comfy beds. Lovely bar in the lobby with great cocktails.

Cigarette butts outside the front door

great location, loved the decor, free water at the front desk anytime!

Hotel is in a great location right need Broadway. The hotel also has quick and easy valet services where you can get your car and drive out of the downtown area. The room was decorated beautifully and the bed and VERY COMFY. Bathroom was clean with a large shower and great amenities. The room was very large as well with very high ceilings and plenty of storage and surfaces to put all of our things. AC also worked great, it is hot and humid there!

The hotel is located on the higher incline part of the area. That 45 degree incline is not fun in the heat or after a large meal/couple of drinks. There was also some noise from the AC unit that we originally thought was something alive but later realized it is an older AC unit from the hotel before it was renovated.