The Hotel is closed to the main town attractions. Easy access. Big bathroom area. Good hot shower. Daily cleaning. New towels everyday. Hair drier great to have. Helpful guard.

Not much choices and not much available food to eat. The aircon is not that cold. The shower head holder is only one screw that holding. The beddings still have marks/stains. To noisy from people talking and working in the kitchen area and dining area. Swimming pool is dirty

The breakfast was ok,but the service was too slow. There was a seminar at the time and the staff was more focused on the seminar more than the guests.

You guys should take care of the guest that are eating in your hotel. After the bad service we stopped eating there completely because the food the we ordered was wrong and it came late. We already lost our appetite. You guys lost a lot of money from us

Excellent customer service.. the hotel was kept clean and has a welcoming feel. Very comfortable.

I would just suggest to add more selection k the menu.. I would add more Filipino dishes as a lot of us come to Sorsogon to experience the food and culture of Bicol.

The staff really made our stay comfortable and enjoyable!!!! They always greet us with a smile. They are very kind and understanding. Superb customer service.

Since this is located in a tropical place, we didn’t like the bugs and the mosquitoes. The kids struggled with spotty WiFi and the brown outs.

The staff are very accomodating. The welcome cookies taste great! The location is just a few minutes walk to City Mall and the park which is highly recommended if you want to go for a morning walk. Senior citizens will be comfortable because they have rooms at the ground level by the pool side. They have a wide selection of food for breakfast, lunch or dinner if you are not too concerned with the price =)

We had 4 rooms, the 3 was great but the smallest for our 2 drivers is very small and has no view. That's partly my fault for not booking in advance for them, however, I wasn't expecting the huge discrepancy between the room for 3 vs the room for 2.

Best location, but the facilities needs refurbishment.

Location

Location was prime property. It had all the amenities we needed for a family trip.

Property is a little old. We stayed in the old wing so you can smell the old building..

great location nice dining room and pool area staff very good comfortable beds

bathroom needs updating the water pressure very poor . one of rooms water not warm and other one too hot.