Fes Marriott Hotel Jnan Palace
Fes Marriott Hotel Jnan Palace
About this hotel
Located in Fes, this charming hotel for $52 per night is a great option for your next trip. Set in the heart of Fez, in the city’s new quarter, Fes Marriott Hotel Jnan Palace offers air-conditioned rooms and an outdoor swimming pool, a gym and a sauna.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Fes
Reviews
4.1/5.0
Excellent(1,964 Reviews)
100% verified reviews
9.0
Si può organizzare qualsiasi tipo di evento, offre tutti i servizi necessari
2.0
None
10 day stay: to begin with the hotel IS NOT a luxury hotel but just a mirage. My access card which is desactivated every 2 days and therefore i had to go to the reception 5 times to reactivate my card; is this normal?? The bed sheets found stained-the bathroom walls have never been cleaned since the end of the work because there are still traces of the joints on them- the solid soap without a soap wish. For your information, solid soap has been eliminated in real luxury etablissement for a long time and only liquid soap is required. The breakfast buffet was poorly thought out because we each time have to make several trips between buffet 1 and buffet 2 to find what we want while everything must be concentrated in one place for more practical reasons. The so-called carafe of fruit juice must be changed because we wait several minutes to fill a simple glass of fruit juice-put real carafe of fruit juice for God sake !! Comes the staff who are sure-numbered and the so-called cook who don’t know how to cook a simple omelette because each time it’s overcooked… The room service that comes knocking on your door at 09:00 am- please give us some time in the morning !! I ordered a soup from the room service and it was tasteless even though we are supposed to be in Morocco…. What can I say about my stay other than the fact that i would no longer return to your establishment and would go to a true luxury establishment worthy of the name.
9.0
Le petit déjeuner est très qualitatif, il y en a pour tous les goûts. Personnel de l’hôtel aux petits soins. Je recommande fortement cet hôtel
Ras
8.0
Très bien
10.0
C’est le meilleur hôtel que j’ai fait, c’est ma deuxième fois là-bas, tout le monde est au petit soin, j’ai eu une suite alors que j’avais réserver une simple chambre. J’ai eu un vol très tôt le matin, ma suite était déjà prête sachant que le tcheck on est à 14hoo, donc super nouvelle !!! Pouvoir Se reposer immédiatement ça n’a pas de prix. L’attention et la gentillesse du personnel est juste parfaite et donne envie de revenir très vite. Merci pour les fruits et les pâtisseries dans ma chambre. Une belle surprise ! Ils sont souriant disponible et très arrangeant, vous ne manquez de rien une fois de plus. Buffet à volonté au top, du choix dans les restaurants et au passage très bon👌🏼 le room service et la piscine aussi. Et l’odeur agréable dans les couloirs de l’hôtel…le musc ☺️ Dernière remarque importe pour les touristes, ici les gens ne se forcent pas à sourire ils sont naturels avec vous et c’est important de sentir que les choses sont faites avec le cœur 💓 Pour finir c’est un très bon rapport qualité prix, on a là un palace, on est traité comme des princes et le prix est vraiment raisonnable. Ça mérite bien plus que 10, mention spéciale à la personne qui m’a fait le tcheck in et le tcheck out et a l’agent de réservation mais aussi à la personne qui s’est occupé de mes bagages. Un grand merci 🙏
Rien
9.0
Personnel très attentif et établissement accueillant
Rien à visiter dans vousinage , mais situation tranquille
6.0
chambre propre mais sans originalité
les couloirs interminables
10.0
Personnel très professionnel et très sympathique
C’était un réel plaisir de les rencontrer, ils sont très respectueux et très serviables, grâce à eux on manque de rien et on profite pleinement de notre séjour
8.0
C’était varié, bien présenté
Il fallait un peu chercher pour avoir du café , trop de climatisation par endroits
10.0
Tout est très bien. L'hôtel digne de ses étoiles. Bon choix de restaurants avec le personnel très accueillant
Ce n'est pas vraiment un problème mais la température dans la douche est difficile à régler. Ça passe en permanence du chaud au froid.
10.0
Breakfast was good. Mostly Moroccan/ Mediterranean.
10.0
Wonderful stay, thanks for the warm welcoming
10.0
Staff were exceptional. Breakfast was amazing. Facilities are really good. Gym is fully equipped
Cost of lunch and drinks at the pool bar was overly expensive.
10.0
Excellent hotel, excellent facilities and restaurants especially the Moroccan restaurant that was a great experience.
2.0
Lobby are looks good and so does the outside pool area
This was my experience staying at the property after the trip from Sahara desert where we stayed in a outdoor camp, the reason I am mention this is because the AC in the camp was better than the one at this Marriott.
We checked in around 5pm, when we entered the room it was around 25c, thinking it would cool down got ready and stepped out for dinner informing the reception to check out the AC, we came back around 9pm the room was still hot, I called the reception and they said give it sometime since it uses the keep to be in the slot for AC to run, which made sense to me, long story shot I had to change two rooms before I got into a room at 11pm which was tide bit cooler I could not tell the temp because it had manual thermostat.
Overall customer service was below par, I usually don’t write reviews this might be my second in last 10 years.
See the pictures of the thermostat.
Both pics have time and the temp going up after 30 minutes.
8.0
They have a very nice French restaurant outside (not in the hotel area)
7.0
Comfortable, quite, pool and room furniture they were great and check in staff Mr. Mouaz was well welcoming
Actually I like everything till one receptionist staff destroyed our stayed with his unprofessional way (I wrote the name in private message to hotel), therefore I would advise the hotel to keep their standard high with all staff because that man made me changed my hotel for next day
8.0
Great gym and nice Moroccan restaurant.
Maintenance could be better. Expected more from a brand name like Marriot.
10.0
Everything was excellent. The concierges were very helpful. The suite was very spacious.
10.0
lovely place also thanks for the staff
nice hotel
7.0
Nice pool, good location
They asked me to pay for my drinks at the pool and cannot put the bill on the room because i didn't keep my credit card at the counter. First time ever i experienced this in the world
9.0
I loved the politeness of everyone, always trying to help when we had questions about the city! Rooms were extremely clean, service was superb! We had the best time
Few places were under construction within the hotel. Can’t wait to see when they are up and running!!
10.0
Staff was amazing
7.0
very helpful staff, good facilities & location.
food wasn’t great at pool side restaurant & on room service. location good but u do need to get taxi to the Medina area, but that’s straight forward. breakfast expensive so we skipped. appreciate that during Ramadan alcohol access varies from region to region, but a shame you could order at the Marriott, but only in yr room! I presume that is local government dictated?
9.0
Very nice, pleasant, comfortable
9.0
The grounds are exceptional. Lots of space.
Front desk staff was excellent
Lots of commotion at the restaurants on site…staff arguing with each other…can’t charge your room.
9.0
Staff was super friendly - breakfast at our room because we had to catch an early flight - taxi ride to old Medina only 3 euro - it was low season so not that much going on in the hotel, don’t know how high season will be like but we had a very pleasant stay!
FAQs
How much does this hotel cost compared to others in Fes?
The average price for a rental in Fes is $61 per night. This rental is $9 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fes Marriott Hotel Jnan Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fes Marriott Hotel Jnan Palace. Enjoy the water!
Is Fes Marriott Hotel Jnan Palace pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fes Marriott Hotel Jnan Palace?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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