Great staff, very clean, comfy beds, well equipped bed rooms, noise isolated, delicious food at the bar

Nothing

If traveling from SFO or need to overnight at SFO this hotel is excellent - - easy and fast transport from the terminals to the hotel, great restaurant choices and professional staff.

See above

Alles hat uns gefallen - sogar dass beim Zeitpunkt des Eincheckens ein schwaches Erdbeben stattfand :-) Der Aufenthalt war rundum perfekt - einfach nur zu empfehlen - nochmals herzlichen Dank für den tollen Aufenthalt bei Ihnen.

We needed a place to stay to make a very early flight. This hotel is at the airport and accesses the terminal through the airport shuttle system. The entry is right through the hotel. I expected an airport hotel to be fine, but not exceptional. This Hyatt is outstanding -- the staff, the facility, the convenience, and even the bar and the food were excellent.

Staff at the restaurant were a little overwhelmed.

Perfectly clean and with all facilities you would require. They have a 24 hour market with hot food and as we arrived late at night this was a real bonus. Good range of food and drinks. Staff were hard working and friendly and most importantly we slept so well.

Nothing, everything was perfect. Great hotel for convenience when travelling.

location, staff, facility

temperature of shower was not stable

So nearly to airport just took air train to terminal east

All r best none wrong with it

Super convenient site, great for an early morning flight. Clean and comfortable, nice amenities, helpful, friendly staff. Really liked the lighting in the room!

We had an odd, long layover from Europe and didn't want the stress of getting to and from the airport. This is the ideal splurge midway through a long, exhausting trip. I wish we could have stayed longer to enjoy more than a shower (with luxurious toiletries) and the bed. Check-in and check-out were seamless, 24-hour staff were both essential (if you're leaving at 4am, as we were) and attentive. If you need to get into the city, the BART is conveniently there.

It's an expensive splurge and specifically convenient for the airport, so in other circumstances (e.g., vacationing in San Francisco or doing anything other than a layover), I probably wouldn't stay there.

Local good

The bed was extremely comfortable. The bathroom was very nice. The food at the restaurant was great.

all of it.

Everything! Great location. Everything was excellent.

Staff was greeting me with warm smiles and very efficient at check in and check out. Super fast.

Excellent location ! Easy access to SFO airport.

N/A