Room was beautiful and comfortable. We enjoyed sitting out on our terrace in the evening. Staff was very friendly and helpful.

I have no complaints. Everything was really nice.

Location: in the middle of Songdo Central Park Architecture: though not in the authentic way, a nice modernized Korean traditional buildings.

Poor maintenance. I was able to find water stain on the wall painting, dents on the tiles in the restroom, clogged water drain of the sink, unclosed hatch (for maintenance) on the ceiling. I was even able to see some writing through the wallpaper (probably written during the interior work). The iconic wood tub was also seemed to need some repair or refurbish. There were multiple black stains probably due to mold.

The architecture of the hotel is outstanding and it is a fine example of a traditional Korean home

Central park itself is a little soulless.

beautiful architecture

Property was nice with good amenities.

Terrible restaurant, cockroaches in the hotel, unfriendly staff. Definitely not a 5 star hotel.

refreshing location, great hanok korean experience

breakfast not on par to the hotel experience

It was the one of the best hotels in my travelling history. Was sooo amazing, location is super, super friendly and helpful staff, comfortable and beautiful room, bathroom with jacuzzi

Not all staff can speak english

Beautiful building very heritage styled in middle of modern city high rise Staff was nice and helpful

A few things . 1. For a 5 star hotel didn’t have 24 hour room service 2. The sunken wooden bath is beautiful but you cant put bubbles in it 3. We told the staff no pork for breakfast. So fist day was fine . Second day there was pork on the breakfast plate . We told them so they said will make new . When brougy back I started eating but ooops a piece of pork staring right at me under the scrambled eggs. That ruined it for me 3. They have Hannok’s for rental . For such an expensive hotel make it free for the guests