Location was good. Did not try breakfast. Staff very helpful

I have no dislikes

STOP FOR 1 NIGHT. GREAT LOCATION.

TV HAD TO HAVE THE DESK CLERK UP TO FIX CORD

Excellent

Room seemed tilted, barn door to bathroom and shower door would not remain closed

Breakfast was good - convenient setup and location. Front desk was very helpful in changing our room to one that had a bathtub for my wife.

Really good clean

Everything

Lack of gluten free breakfast items

Close proximity to the biltmore .

Stayed for 2 nights and room was not serviced. On the 2nd day ,we noticed a small sticker on the bathroom mirror “ rooms serviced ever other day of your stay “ . Unfortunately for the price of the room , it should have been made up .. at least some fresh towels. We Did call down to the front desk and they brought some immediately .

Great location. Beautifully clean property. Large room. Safe, well lite parking lot. Kind staff. Nice amenities. Nice breakfast.

Hallways were a bit noisy. Woke without water and not able to shower or use the restroom before check out which I understand is out of their control. But service recovery was lacking, no compensation was offered.

Breakfast was great. Location was perfect. Pricing was great. Staff attentive and met needs

The cleanliness, the amenities, and the friendliness of the staff. The breakfast was very good.

Need more storage

The staff was very accommodating and the hotel is very clean. The location was great and the breakfast was good. Very lovely to have essence water and complimentary coffee for guests all day.

The beds could have been better. It was a little lumpy.

Sitting area next to coffee and bar area to hang out in though we didn't use it this trip

Room with two queen beds was a bit tight. Not much room to set up luggage rack

When we checked in I asked if we could get a room with a refrigerator. We were upgraded to a king suite for no additional charge

Nothing to contribute here

Location is fabulous. Clean and staff is friendly and efficient.

Nothing

We stayed here on our way back home to Ohio from Florida. The rooms were spacious, and comfortable after driving hours. The breakfast was really good too.

Nothing. Wish we would have had time to see the Biltmore Estate and use the pool.

Clean and new hotel, located close to a highway, and to many restaurants. Silent place, good air conditioning, no noise, good rest. Good breakfast.

Despite the good location and close to many restaurants, most of the restaurants are located across the highway. This means one has to drive to reach these restaurants, I wish I could reach them by foot.

Friendly staff, great location with a car

Breakfast - guests should be advised that the " scrambled eggs" are actually not eggs but some kind of powder. Its misleading. The use of paper plates is very unenvironmenrslly conscious. I wish there could be regular plates and cutlery to avoid all the waste. The sliding door which serves as a door to bathroom and closet is dangerous in that its easy to catch your finger in it when pulling it back to close the closet (happened to me).

gorgeous property just steps from biltmore village.

n/a

Staff were extremely helpful, courteous, attentive. Facilities were wonderful. Breakfast was excellent. Location was close enough to walk to shops and dining in Biltmore Village, and at dining at the hotel next to it. Easy access to the Biltmore Estate and Ashville.

There was a lot of variety for breakfast. Other hotels had very limited choices

The bathrooms had be renovated which was nice. But, I was looking forward to taking a relaxing bath and they are all large shower stalls only.

close proximity to Biltmore

The property did not follow the requested room and placed us in a non-handicapped room. After we went back down to the desk, they did find a handicapped room, but it did not have the king bed we requested.

location and cleanliness

No microwave

Excellent location to visit Biltmore Estates.

Room was not ready at 3pm, but we did have a comfortable place to wait in the lobby.

Very pleasant, helpful staff. Very good, quiet location. Very clean.

Room was terribly dark! Not enough lamps in place and no overhead lighting. Double window could have improved it. Had booked handicapped room, but found it lacking help. No seat in too deep tub. Staff kind enough to show us around before we left so that we could select better room for our next visit. However, lighting still will need to be addressed in all of the rooms!

Very nice impression on the entrance and in the room although smaller than anticipated.

The tv remote did not work and the coffee maker did not work. While we were next door eating dinner since you do not have a restaurant, someone replaced the remote--not leaving a note that someone had been in the room. THEN I GET A CALL AT 6:00am THE NEXT MORNING THAT THIS GUY HAS JUST BEEN HANDED A NOTE THAT OUR TV REMOTE DID NOT WORK. WHO IN THE HELL IS WATCHING TV AT 6:00am? NOT ME. MAYBE DRINKING COFFEE?