* Great location, close to Dontoburi + Shopping Streets, accessible by walking * Foot massager in the room * Room is a good size! Lovely bathtub in the bathroom * Friendly and helpful staff * Good soundproofing in the room.

Nothing I really dislike about the hotel. Take note that it’s a ~8mins walk from Namba Station to the hotel with your luggage and there are some roads to cross.

Great location. Very clean and lovely room, a good size. Toiletries all provided and very nice. Not just shampoo and body wash either, but also face wash, cleanser and lotions. Even a curling iron and foot massager! Shower itself good too, good water pressure etc. Tatami mats in the rooms which were lovely and made it feel more japanese and not like a standard western hotel room! Breakfast was included and lots of choice, hot and cold/japanese/breads, can have as much or as little as you like and a good chance to try new things! Very tasty and different from our breakfasts in the UK, in a good way!

Little bit noisy outside on the roads, but to be expected as staying in a busy area, which more than makes up for it due to how convenient and close everything is. Never stopped us from sleeping well (we slept very well here) and not the hotels fault even if it was a problem! No noise at all from within the actual hotel itself, we never heard anyone else moving about in their rooms or the corridors.

일단 위치가 난바역 철도 차는 곳 바로 옆이라 공항에서 접근성이 좋고 타카시야마 백화점 . 난바시티. 난바파크스 옆이라 먹거리 쇼핑 편리함

Location is excellent The next day, early morning we fly to Taipei. Walk distance to the train station with large luggage. It is very convenient who use Kansai airport

The room floor The entrance floor n bedroom floor The floor materials are different material between the entrance n the bedroom because they want take off the shoes before the bedroom floor then change to the slippers that is they provided it There is the sign, asking to change to slippers But the customers who have been westernized like us do not follow this This rule(concept) is for the hotel management. It is not for the customers The next day, we stayed at Hotel Gracery Taipei. The room floor is same type but there is no sign

Location and staff

Nothing

First of all, the location was the best! It’s a 5min walk from the Namba Nakai AirPort Express line and Namba subway stations. Next is the foot massager in the room! It’s the best way to relax after a long walk. Then there’s the room size which is just right for a family of three adults. The beds were also really comfortable. Highly recommended!

Nothing.

location

none

Amazing location, right next to metro stations but also walking distance from many amazing restaurants. Clean rooms and polite service

The location was just about perfect in relation to Namba station. The staff were courteous and polite and made sure all of our needs were met. The AC worked great and the beds were firm and extremely comfortable. Would go out of my way to stay here again.

N/A

Location was really convenient to Namba station and you could take a nice evening stroll to Dotonburi.

Cleaning policy that rooms were only cleaned every 3 days.

I love the location. Super close to the train station and all the eatery.

Small space everywhere. I guess that is common in Japan. Not a lot of privacy.

Location prime

Lobby overcrowded with people sitting all over the place. Maybe should set up coffee shop, instead of squatting at the lobby

A superb convenient location, across the street from Namba station. Less than 10 minutes of walking distance to major markets and shopping places. Many restaurants and street food nearby. Friendly and helpful front desk staff. Complimentary late night traditional Japanese snack.

Rooms are too small for couples - no space for luggage, no hooks or shells for towels. Not comfortable or suitable for longer stay.

The massage machine was a godsend.

Nothing

The room were so small and cleaning services is not included in the booking.

The location

Nothing

Location is really good

Location : was perfect to the Namba train station and so much to do in the area. Room: Was perfect double bed was comfy and the separate shower and tub/ amazing after along day walking and coming back to soak in the tub was relaxing. the room was very clean. I will be staying here when I returm to Osaka.

Not sure where breakfast and coffee was offered? Maybe have staff inform guest upon arrival of the perks?

Very friendly staff, excellent buffet breakfast spread which we enjoy the food throughly. Also please with their free coffee next to front desk counter and a small gift for check in guest.

Nil

Great shower room, it was nice that the sink wasn't in the actual shower room. Nice blackout curtains. It's Nice that you get a little gift when checking in.

Layout of the room itself wasn't great. We came with a carry-on suitcase, but if we were with our big luggage we wouldn't have space to open them. In addition, not necessarily a bad point Just notice that there are two towers- one closer to the main road but more modern and the staff are there most of the time, and another tower which is a faces a quieter road but less modern looking. We were on a high floor so it was completely quiet

staff very supportive location near station

convenient to train station

our room is located next to the hotel building and has to cross a small road with no shelter. I support ECO with no changing bedsheets with 2 nights stays but NOT water bottle replenishment. lastly is the poor wifi