cleaning room service

AC was too noisy. No decaf or herbal tea in the room or lobby. The entrance to parking with a key card did not work. No breakfast. Pay parking.

Very comfortable beds; Excellent on-site restaurant; Staff friendly and helpful.

Nothing; everything was great.

It was great

Property great…… price rediculous

The comfiest bed! We stayed here as we had an early morning flight - the location was convenient for an overnight stay.

It was close to the airport

way to expensive

Staff

All good

Airport shuttle was convenient. Staff were friendly. Comfortable and spacious room.

Noisy air conditioning. Limited toiletries. Breakfast was limited with few healthy items.

The location and the friendly staff and restaurant made my stay one of the best. The room was very quiet and comfortable. The complimentary airport shuttle took all the stress out of my stay. The hotel staff made my stay fabulous. Plus the tour bus picked me up and dropped me back at the hotel.

I booked directly online instead of booking.com or other sites and tried to call several times to cancel and was still charged. The email confirmation was great but I could not respond to that for cancellation.

Could not reach a human to cancel!

Perfect location for airport, excellent value for money and facilities

The cleanness and the restaurant on site. Close to airport and free shuttle

large rooms. grab rail to assist with getting into bath/shower. courtesy bus to/ from airport. helpful staff

Jasmine was very welcoming on our arrival and even though we were a little early she got us into our room, and remembered our names. The hotel was well located for our needs, and the shuttle to the airport was a definite bonus. We liked the breakfasts and the restaurant was not crowded so it was a quiet start to the days. Parking is easy, and secure, which was also very nice

The courtesy bus was great to airport and other hotel to catch the train. Staff were wonderful. Restaurant for breakfast, great food. Comfortable bed. Great for a one night stay.

Nothing not to like

laundry was very helpful

bath tub was uneven. daughter has arthritis and it caused her knee pain

very comfortable & clean. Airport shuttle was a bonus.

Good size room which was very clean & comfortable

The hotel staff are very friendly,

It seems that there is no dissatisfaction. I am very happy to stay

The front desk manager at the time of check-in was rather unfriendly and rude. A friend booked a room in the same hotel with me and I called in the hotel to put in a request for a connecting room. We did not get it but that is fine. When we requested a room change for my friend due to the room smell (like someone smoked in it), the front desk manager wasn't too happy about it and said they were fully booked and will change the room for the last time. The hotel should not have let the room (the one that smelled like ciggarettes) be even open for occupancy!! So, that ain't our fault. Totally unpleasant experience with the manager. The staff however was nice and accomodative. Only the manager was being difficult, unfriendly, unprofessional and most importantly, RUDE.

It was close to the airport, had a free shuttle to the airport, and had an associated restaurant.

There was a lot of hair in the tub and the sinks in the bathroom. While there are an abundance of light fixtures in the room, the room was still dark overall.

kindness