It was clean, nice, spacious and a great location. Parking was great.

Nothing.

Room is big, a full-equipped kitchen made the life easier.

Elevator is slow.

Just ordinary

Physical plant is a little awkward for people who can't walk long distances, but staff has always helped us

Uber/Lyft distance from all the venues in the area. It had a full kitchen, and the bathroom was clean. We had a newborn baby in the room next door and literally couldn’t hear them cry at all! The sound insulation was great. Neighborhood felt super safe. Front desk staff was super nice and helpful!!

"May" the reception was very professional, pleasant, and patient, taking her time to help me set up my Hilton Honors rewards. The receptionist staff were friendly and made you feel very welcomed.

There is nothing to report. Everything was very well done, from the receptionist, the rooms, the breakfast buffet was excellent. Enjoyed my stay that I stayed another night. Very peaceful and the rooms were very clean and quiet. I will return again.👍👍

The room layout was great. The beds were comfortable. The facilities were clean. The location was close to Stanford. The breakfast was really good for being included.

We were very happy.

The breakfast was awesome. Loved the coffee. The room was clean and the staff were nice. The bed was comfortable.

The pillows were too soft.

Modern, immaculate and well-appointed suites. Exceptional staff! Outlet to charge our EV. I won't be staying anywhere else on my periodic trips to Palo Alto as long as they keep this up. Our trip was complicated by a need to change dates of stay when we tested positive for COVID ( first time ever, even though we are both front line health care workers) and they couldn't have been more accommodating when we suddenly felt ill and needed to stay. They even booked my extended reservation for me when they could tell I wasn't well.

Someone with mobility problems might want to know that there are only 2 elevators separated from each other by a very long hallway. One elevator is at the lobby/dining room end and the other leads to the garage (crucial if you have an electric car). So my husband had to choose to be closer to his car and to forego breakfast. I did the hiking back and forth for trips to the lobby, which was just too much for him. It would be good to know about this in advance; if you have an e-car stay close to the garage elevator on any floor, and if you don't have special parking needs, stay on the first floor at the lobby end.