Hotel Residence Inn Suites Cristina
About this hotel
Situated in San Jose, this lovely hotel for $74 per night is a great option for your next vacation. Located in central San José, just 300 metres from La Sabana Park, Hotel Suites Cristina offers its guests fully appointed accommodations with free WiFi access and daily cleaning services. Free parking is offered on site.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of San Jose
Reviews
4.5/5.0
Excellent(463 Reviews)
100% verified reviews
8.0
Breakfast and suite size
4.0
We had a late check in due to late arrival into San Jose. When we reached the hotel we found out our room had to be given away to another guest with covid. The hotel informed us of this only then for then for the first time - a heads up in advance would have been appreciated. They told us they made alternate arrangements at another hotel nearby but when we went there, they did not have any space for us. The only other option was the Crowne Hotel at this point so the lady at the desk contacted them and confirmed they would honour a room for us there for 2 nights. We ended up having a comfortable stay at the Crowne but after checking out a few weeks later when the credit card statement arrived, we found that the Crowne had double charged us. I tried to take it up with Cristina but they were not able to help us even after proving photographs of the statement as proof of the overcharge. We ended up having to dispute with the bank and got issued new cards which was overall a huge hassle. Did not receive any useful assistance from either Crowne or Cristina which was disappointing.
8.0
The staff were exceptional, particularly Carla, Sandra and Sergio. Everyone was professional and friendly
Poor view but really not important
10.0
great breakfast, comfortable spacious rooms
9.0
very central and great breakfast and comfortable beds
8.0
the elevator was out of order during the whole stay, it annoying to carry the big suitcases at check-in and out
8.0
The entire staff was incredible! Friendly, professional, hardworking and accommodating. The entire hotel was scrubbed top to bottom constantly! There were a few small issues in the room but they were addressed quickly. We were comfortable, my husband's disabilities were accommodated, our service dog was welcomed and we felt (nearly) at home for our stay.
Our only complaint was the restaurant that is attached to the hotel. We understand that it's not owned by the hotel but we don't think it should be promoted by them. The owner is extremely rude and condescending. He wouldn't allow our service dog for my disable husband to dine with us, even though I had checked the day before to make sure she would be allowed. He literally slouched on the couch near the front door to tell me curtly that dogs are not allowed. With a very difficult navigation for my husband to walk there and then be turned away it was extremely disappointing to say the least. We ordered from Uber. After over 25 years managing Food & Beverage in resorts I was appalled. Not one measure of respect, apology, resolution was offered. Pretty sad.
8.0
Comfortable space, good breakfast, safe and good location
The pool was freezing
10.0
Clean rooms and washrooms. Good breakfast options, and I liked that you could checkout later than other hotels. Indoor parking is also available on site.
The breakfast area was a bit chilly, but not a big deal. Parking is a bit tight in terms of space.
9.0
Great value for money, best mattress
Breakfast should improved
10.0
Great air condition..lots of hot water..fantastic breakfast and the staff was phenomenal
I don't understand why Latin American countries do not have heat in the rooms during the winter months. They need to replace the beds because the beds are too hard to sleep on
5.0
The pictures and description oversold this very disappointing experience. Despite being sold as a 4 star hotel this felt like a 2.5 or 3 star at best. Needed MAJOR cleaning in this room with mould in the kitchen sink and around the grout in both the sink and shower. The room simply was not clean. Smudges and handprints everywhere. We apparently got a room upgrade but it did not feel like it. The parking situation was a joke, room for 5 or 6 cars with VERY tight clearance on all sides. The breakfast lacked flavour, dry plantain, flavourless Gallo pinto. Maybe this place was nice 10 yrs ago but it’s clearly needing some TLC and higher standards for themselves.
Honestly everything.breakfast, the parking, the disgusting and dirty room conditions, the room had a funky mould smell, just all of it was bad.
6.0
only hotel option that provided two bedrooms and bathrooms, which we needed. Breakfast provided was a good variety of options.
Location is distant from anything, needed Uber to find a market to get some basics, such as juice and snacks. Uber rates were reasonable.
10.0
the staff was exceptional, very clean, good location
9.0
Clean, great value, nice staff
Breakfast can be better
7.0
Nice courtyard area. Friendly staff.
A bit dated. Not convenient for wheelchair use.
8.0
Comfortable 2 bedroom 2 bathroom with kitchen and living area. Nothing fancy quite dated but perfect for us. Many of the people staying were repeat guests and the place has a family atmosphere. Location is good feels safe . Breakfast buffet good. L’ Olivo restaurant excellent . Sabana park great place to walk. The guests we talked to came often for medical and liked the home feel as opposed to chain hotels.
Pool area surrounded by breakfast tables not inviting. Never saw anyone using pool . Not enough outdoor space.
6.0
GOOD ROOM AND INGENERAL SATISFACTORY,GOOD LOCATION AND ALSO SERVICE
ROOM AND LOCATION AND ALSO GOOD COMUNICATION SISTEM
9.0
The staff was great , room was immaculate. The breakfast crew were very polite.
It was a real nice visit, nothing to not like.
8.0
The location was very good and the staff were very polite. There was a good variety for the continental breakfast and the restaurant attached to the place was excellent.
Unfortunately we had a room near the lobby and it was noisy in the morning.
10.0
great location, great Italian restaurant, wonderful staff, on site laundry, free breakfast.
10.0
Everything was excellent!
9.0
we arrived with a dog, no problem,friendly stuff,and everything was fine,huge apartment,you can cook,relax and feel good 👍🏼
9.0
Perfect for people, who need a wheelchair
9.0
Spacious apartment, nice pool area, and good location.
Breakfast provided and a few reasonable restaurants and a good supermarket within walking distance.
Parking, though there werent many spaces in the underground garage.
Nothing other than a couple of trivialities.
8.0
location, price, has kitchen, large, pretty, clean
kitchen not well stocked -no bowls, minimal dishes and utensils.
No hand towels in bathroom
FAQs
How much does this hotel cost compared to others in San Jose?
The average price for a rental in San Jose is $60 per night. This rental is $14 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Residence Inn Suites Cristina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Residence Inn Suites Cristina. Enjoy the water!
Is Hotel Residence Inn Suites Cristina pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Residence Inn Suites Cristina?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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