Inn Marin and Suites, Ascend Hotel Collection
Inn Marin and Suites, Ascend Hotel Collection
About this hotel
Nestled in Novato, this charming hotel for $89 per night is a great option for your next vacation. Offering a year-round outdoor pool in a five-acre garden setting, this hotel has rooms with in-room jacuzzis, close to Napa and Sonoma wineries.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Map of Novato, CA
Reviews
3.8/5.0
Good(423 Reviews)
100% verified reviews
7.0
Break fast was good.
The outside facility needs maintenance.
2.0
changed three rooms which did not work and finally agreed to accept a refund and move elsewhere
got rooms that either tv wasn’t working or toilet couldn’t flush properly.
1.0
I did not like anything about this stay it was horrible,I believe I should be refunded for the way I was treated by the management. The was a real lack of respect for your customer
I was in a room for weeks that was supposed to be smoking in the entire hotel. next was a man that was smoking all the time. I couldn't breathe or sleep when I complain nothing changed. Fransico the property manager never responded I have a video and picture of the smoker.
8.0
I couldn't control the temperature for the heater. The Refrigerator was to low on the floor, I think with it being that small it should ve a little higher.
7.0
I liked the garden especially.
9.0
Lovely gardens and brand new interiors, breakfast great
All good
10.0
Really like the new room updates since the last time we stayed at Inn Marin. Very easy check in and out process.
Nothing
4.0
Air conditioner need fix and shower is dripping all night long
8.0
The family friendly courtyard made this hotel a notch above others. The games and hammocks were so nice and the bonus of floaties in the pool for the kids was appreciated. It’s rare to find a hotel where the kids can safely play outside in a friendly area. Also the mature magnolia trees and fountain are just lovely.
When we first pulled up we were a little nervous because the outside looks unappealing. Outside our room was a ripped mat and dead grass but once we stepped inside we were happy, and once we stepped into the courtyard we were thrilled.
5.0
The room was clean. Beds were comfortable. Bathroom was great.
No phone connection in room. I had to call reception from my mobile phone. No security guard. We heard a noise outside and no one investigated. . No restaurant ( and they advertised a restaurant) and breakfast was truly basic!
7.0
Totally enjoyed breakfast. Toasted raisin bread with butter, yogurt and fruit and loved the environment of the room. This was more continental but I was happy.
Needed hooks or racks in bathroom for towels. Also all the windows were glued shut so no fresh air--though there was AC if you wanted it.
7.0
It’s close to stores and restaurants.
Vagrants/homeless roam the outskirts of the place.
4.0
Easy to go to where I needed to be.
The room was really old, shower curtain was in shreds, and window wouldn’t close. Tree outside covered my car with debris. Highway traffic was horrible.
4.0
Near where I had to go.
Room was very old and things didn’t work. Needed maintenance on everything and it was creepy.
5.0
Pleasant area. Nice Grounds. Lots of seasonal bugs around & in your room, nothing done to get rid of them.
Saturday wedding and the music was SO LOUD that it was disturbing everyone else. Both the DJ & Band were TOO LOUD for such a small area and no one did anything about it. 8 hours of hell.
7.0
Very comfortable bed
Weak water pressure and no microwave in room
7.0
The hotel needs to place curtains or something in the bathroom. You can see a silhouette of the person in the bathroom through the frosted windows. Also, the bathroom floor gets soaked because of the way the shower curtain is situated.
3.0
the garden
the manager. she was so stressed out it made us feel stressed out. she had little to none people skills which are imperative for her job title. get rid of her. we won’t come back.
7.0
arrived after dark and it was raining pretty hard so we where not able to see much of the property but what I did see in the morning was good
room was a bit dated and the in room refrigerator made noises, no vending machines on property and had to ask kitchen staff for ice
9.0
Room was very clean and comfortable. Staff was very polite. I would definitely stay here again if I had the occasion to be in the area and would recommend the hotel to friends and family members.
7.0
Good wifi, helpful staff
There was no hooks in the room for towels, the room was a bit run down. Also facing parking which made it feel not safe and industrial.
10.0
Continental breakfast was great. A lot of choices and very high quality. Raisin bread was awesome. I mixed the Mango and orange juices, the bomb. The grounds were beautiful and a big surprise, the room TV was huge. Any kind of food is a short distance away. If you have bikes, the room was large enough for at lease 3. I loved the fact that there is a front and back door on the room we had. Car parking is in the back and the grounds are in the front. There is a restaurant on site but it wasn't open when we were there. We'll try it next time. The front desk people were friendly and helpful.
I wish the rooms would have had opening windows for fresh air. Bathroom was on the small side but very clean. Neither of these things would keep us from returning.
8.0
it has been updated but our room was extremely cold & had to leave heat on all the time to warm it up.
5.0
most of the staff was friendly
love the courtyard idea with all the rooms facing in good for groups
a lot of renovations being done .. certain rooms had stuff missing eg shower panels etc
some staff members were not friendly
gave my room to someone else at first so had one room that renovation wasn’t complete on shower and coffee maker wasn’t clean
could have more covered areas to sit outside for guest to socialize
7.0
You feel like you’re out in the country with all the trees surrounding the area.
A lot of standing water with all the rain the place recently got.
10.0
everything
wish there was more tv channel selections
3.0
breakfast was sad!!
the rooms looked NOTHING LIKE THE PICTURES.
FAQs
How much does this hotel cost compared to others in Novato?
The average price for a rental in Novato is $183 per night. This rental is $94 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Inn Marin and Suites, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Inn Marin and Suites, Ascend Hotel Collection. Enjoy the water!
Is Inn Marin and Suites, Ascend Hotel Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Inn Marin and Suites, Ascend Hotel Collection?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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