Intercontinental Cairo Citystars, an IHG Hotel

Intercontinental Cairo Citystars, an IHG Hotel Hotel in Cairo Governorate

About this hotel

Situated in Cairo Governorate, this lovely hotel for $67 per night is a fantastic option for your next trip. Situated next to Citystars shopping mall, this 5-star luxury hotel has large outdoor swimming pool and 10 varied restaurants. Intercontinental Cairo Citystars’ spacious rooms offer luxury furnishings and LCD TVs with more than 150 satellite channels..

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Cairo Governorate

Nearby attractions

Giza Necropolis

14.43 miles

The National Museum of Egyptian Civilization.

7.40 miles

Family Park

9.23 miles

Museum of Islamic Art, Cairo

5.97 miles

Intercontinental Cairo Citystars, an IHG Hotel

4.0

Good(2,144 Reviews)

Hotel in Cairo Governorate

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Cairo Governorate

Nearby attractions

Giza Necropolis

14.43 miles

The National Museum of Egyptian Civilization.

7.40 miles

Family Park

9.23 miles

Museum of Islamic Art, Cairo

5.97 miles

Reviews

4.0/5.0

Good(2,144 Reviews)

100% verified reviews

10.0

Mar 2024

Excellent

Clean room, good activities at the hotel, very good ambient

10.0

Mar 2024

very comfortable stay and must be repeated

the room and the staff were so great and very helpful, they gave me free upgrade to bigger room, very smooth and fast check in, the room has every thing you need the location is very good you are like in the middle of every thing

nothing really

9.0

Mar 2024

اقتمه رائعه جدا 😍شكرا ام الدنيا

كل شي جميل اعجبني

لايوجد شي

5.0

Mar 2024

Unexpectedly bad

Bed was comfortable and location was good. Food for breakfast was goo but dinner had less vegan options

pillow covers had someones hair. The body lotion bottle in the bathroom was empty Minibar had some items missing We were not given complete change at checkin, at checkout we were told no money was owed to us. Which was later sorted when i lost my cool bcz they were insisting without checking with the person at the desk then. Even when the invoice was requested they provided a random printout in a paper and only when i insisted did they provide a proper invoice. !!

9.0

Mar 2024

تجربة جميلة مكان ممتاز

مكان الفندق والمجمع التابع له

الروم سيرفيس من الاكل والخدمة

10.0

Mar 2024

الارتقاء والجوده عنوان الاداء

التعاون والمساعدة والترحيب والخدمات

لايوجد

10.0

Feb 2024

Nice

All

Nothing

4.0

Feb 2024

شكرا لكم توقعت فندق افخم مقابل القيمة المدفوعة حيث لا يستحق إلا نصف ما تم دفعه فقط

اثاث قديم ومنهك بالإضافة لإزعاج عربات التنظيف حتى لو كانوا ينظفوا الغرف الأخرى وكل ذلك بسبب عدم وجود فرش

8.0

Feb 2024

Gute Lage des Hotels wenn geschäftlich unterwegs

Sehr guten Service and angenehmes Personal

Nichts

8.0

Jan 2024

rigtig lækkert hotel med god beliggenhed

Rigtig lækkert hotel. God beliggenhed tæt på centeret. Sød personale

De glemte at vi var 3 og ikke 2, og havde ikke sag ekstra seng på værelset. Derudover var der kun håndklæder osv til 2 hver dag

10.0

Jan 2024

Outstanding

Every thing is outstanding

Every thing outstanding

10.0

Jan 2024

اقامة ممتعه

طاقم الإستقبال محترف ومتعاون المطعم والبوفيه رائع ومتنوع الأصناف والسعر ممتاز شكرا (تيمور رمضان) طاقم خدمة الغرف الدور 10 (علي-دينا-احمد) شكرا للخدمه المحترفه والتعاون

رائحة السجائر مزعجه جدا الازعاج بين الغرف

10.0

Jan 2024

إقامة وتسوق

موقع الفندق حيث انه قريب من مول سيتي ستارز

لا شي.

7.0

Jan 2024

It was nice but the value of the money was expensive

The location near the airport

The rooms looks old and the bathroom too

9.0

Jan 2024

اقامة مميزة بكل ما تحمله الكلمة من معاني

فندق جميل ومنظم، ومميز بسبب مكانه بقرب مول سيتي ستارز، خيارات المطاعم متعددة، الموظفين والعاملين متعاونين بشكل ملفت للنظر، شكراً من القلب 💚

7.0

Dec 2023

Will never stay in this hotel.

The staff members were very corporate, especially the recipient Miss. Mayar Mohammad, as she was very helpful and provided good support for me.

The room furniture was very old. Toilet was below standards. There are no amenities at all like dental or shaving kits. These small items cost nothing but very useful if provided.

9.0

Dec 2023

إقامة رائعة يستحق منها أن يكون فندق الانتركونتننتال ستي ستارز خياري المفضل في المستقبل

للمرة الثالثة أحظى بالإقامة في فندق انتركونتننتال سيتي ستار ، فمن المغريات الرئيسة التي دائماً ما أحظى بها الاستقبال الجميل والسريع من موظفي الاستقبال في تحقيق طلبك المجدد وفق الحجز المبكر ، كما لا يُمكن إغفال بوفيه الإفطار الذي دائماً ما يكون زاخراً بالمأكولات الشرقية والغربية والعصائر الطازجة التي تُرضي مختلف الأذواق ، أيضاً من ميزات الفندق جلسة ما قبل الغروب أو الصباح المبكر على المسبح وتناول القهوة أو الشاي ، أما أهم الميزات فهي ملاصقة الفندق لمركز سيتي ستارز التسويقي الذي يضم مختلف المحلات والكافيات المتعددة والمطاعم

تأثيث الأجنحة والغرف لم يُكم كما عهدتها في السابق من حيث اكتمال المكاتب التي تُساعد النزيل على التواصل مع مواقع العمل والرد على البريد الإلكتروني وقد يعود ذلك لتقليص مساحات الغرف التي رأيت كما بدا لي أنها كانت أصغر من السابق

5.0

Dec 2023

Short trip

The location

The price is very high and the room services very bad . Also I sent message and I called to provide flower and balloons in the room for my wedding anniversary but no one response

9.0

Nov 2023

Alles ok

Alles bis auf

Badezimmer war klein ,und ohne Badewanne

10.0

Nov 2023

Fabulous interiors, great food and hospitality at its best

Fabulous interiors, great food and extremely courteous staff

7.0

Nov 2023

يرجى من ادارة الفندق الانتباه لتعليقي

الموقع ممتاز تدخل وحده اسمها مونيكا تعاملها راقي حلت مشاكلي التي ازعجتني عند الوصول وما لها اي لازم تلك المشاكل

الاستقبال غريب عجيب بسرعة دخول الظيف تأخير ما له اي داعي من موظفة حسيتها مرتبكه وخايفه وبطيئه بعد انتهاء هاي المشكله وقعت بمشكله عند استلام الغرفه المفتاح لا يعمل وذهب واحد من الاستقبال لحل المشكله ونفس المشكلة كانت مستمره مما سبب بتغيير الغرفه واحتاج الحل الى تدخل مديرة الاستقبال وكانت لطيفه جدا اسمها مونيكا حلت المشكله وغيرت الغرفه واحتاج ذلك من وصولي لدخولي الغرفه ساعه كامله كانت معاناه بسبب ظروف السفر و حاجتي الاستراحه بعد يوم طويل المصيبه الثانيه وجدت في الخزانه جرابات socks للنزيل السابق وكان شيء مقرف وجاء ال housekeeping وكان موقف محرج لهم وانا ماشي بالممر بين الغرف صوت النزلاء المنخفض مسموع للخارج ما بالكم بالصوت المرتفع للخارج وهاي كارثه للخصوصيه ايضا صوت الشارع واضح داخل الغرفه والضوضاء مزعجه جدا السعر مبالغ فيه

9.0

Nov 2023

مكان واحد للاسترخاء والتسوق

الفخامة والمرافق

السعر وبعض المرافق التابعة غير نظيفة ومستواها ليس بمستوى الفندق

10.0

Nov 2023

كانت رحله حلوه

المكان جميل والخدمه رائعه

السعر غالي مره

10.0

Oct 2023

افضل فندق بالقاهره

مكاني راقي

لاشي

1.0

Oct 2023

فندق سيء

لا يوجد

الفيو حمام السباحة الفطار

8.0

Oct 2023

Comfortable Stay

I recently had the pleasure of staying at the Intercontinental Hotel in Cairo, located in the vibrant neighborhood of Heliopolis, just a short 10-minute drive from the airport. There were several aspects of the hotel that I particularly liked: - Convenient Location: The hotel's proximity to the airport made it a convenient choice for travelers. Additionally, having access to one of the newest malls in the area was a definite advantage, providing various shopping and entertainment options within walking distance. - Cleanliness and Spaciousness: The hotel maintained high standards of cleanliness throughout the premises. The rooms were exceptionally spacious, providing a comfortable and relaxing environment after a long day of exploring the city. - Friendly and Helpful Staff: The hotel staff were polite, friendly, and always ready to assist. They went out of their way to provide recommendations for local attractions and consistently displayed a high level of professionalism. - Room Upgrade: We were fortunate enough to have our room upgraded, adding an extra touch of luxury to our stay. It was a thoughtful gesture that added to our overall satisfaction with the hotel.

While our experience at the Intercontinental Hotel in Cairo was largely positive, there were a few areas that could have been improved: - Average Buffet: The buffet offered for breakfast, lunch, and dinner was average in terms of taste. While it did provide the necessary options, there was room for improvement to meet the expectations of discerning diners. - Limited Room Service Menu: The room service menu had limited options, which may be restrictive for guests with specific dietary requirements or preferences. Expanding the menu would be beneficial to cater to a wider range of tastes.

8.0

Oct 2023

Very good location with a nice stay

Friendliness of the staff, the room's spaciousness, and the ideal location

the quality of breakfast did not meet the expected standards of a five-star hotel. Additionally, the check-in process was lengthy and the room service was not as responsive as desired.

10.0

Sep 2023

ممتازة / هادئة / فريق متعاون الإستقبال والخدمة

الإفطار جيد ومتنوع / مكان الإقامة ممتاز يلبي الإحتياجات

10.0

Sep 2023

استمتعت جدًا في اقامتي لديهم

موظفة الاستقبال رائعه

لا يوجد شطاف حمام

1.0

Sep 2023

لا أوصي بالسكن فيه

لم يعجبني ولا شي

السكن طاقم الموظفين تعبان

9.0

Sep 2023

هو كان يوم وممتع

فطور كان رائع

لا يوجد

8.0

Sep 2023

Nice

The location

The price is higher compare to some other hotels

10.0

Sep 2023

مصر المحروسه

كان الاستقبال جدا راقي وسرعه في الاجراءات

ياريت يكون في شطاف في الحمام

4.0

Sep 2023

Forced to have a different room than what I paid for and booked

Cairo was great, and the food from the buffet restaurant was amazing with excellent service, cannot say the same about the hotel.

There were mistakes and a red flag from the hotel reception and the rooms provided. 1. I booked 3 rooms, type Classic Twin Bedrooms, which is shown CLEARLY in my booking. When we arrived to the reception, the receptionist informed me I only booked 2 Full sized bed type rooms for single persons, and 1 twin type room, which caused great confusion when she INSISTED upon that when even the room types are CLEARLY displayed in the reservation of booking.com .It have resulted in a couple of my sleeping guests staying in a different place. 2. Even when we took the quote on quote Twin type room, it wasn’t even what they promised The twin type room was actually just a full bed room, same as the 2 rooms, with an additional child spring bed!!!!!! I went back later to the reception and complained, the receptionist informed me that it was an upgraded room, except the “upgraded” rooms only had a seating couch instead of chair, which doesn’t solve the issue of the sleeping space! 3. There was a big difficulty in accessing the hotel private parking, which caused extra funds and wasted time spent in different parking areas. I thought that this would be a good place to invite friends over to, but it was just humiliating. Thank god it was a reservation for 1 day. I am going to think twice before booking this hotel again. I think this issue was all caused by individual(s) in the reception.

1.0

Sep 2023

It took us 2 1/2 hours to check in staffing was terrible slow.

Great location

Pictures of the rooms not what it is in real life. Room furniture was old nothing updated smells terrible

FAQs

How much does this hotel cost compared to others in Cairo Governorate?

The average price for a rental in Cairo Governorate is $65 per night. This rental is $2 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Intercontinental Cairo Citystars, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Intercontinental Cairo Citystars, an IHG Hotel. Enjoy the water!

Is Intercontinental Cairo Citystars, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Intercontinental Cairo Citystars, an IHG Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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4.0

Good(50 Reviews)

Intercontinental Cairo Citystars, an IHG Hotel

About this hotel

Amenities

Map of Cairo Governorate

Nearby attractions

Intercontinental Cairo Citystars, an IHG Hotel

Hotel in Cairo Governorate

Reasons to book

About this hotel

Amenities

Map of Cairo Governorate

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Cairo Governorate?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Intercontinental Cairo Citystars, an IHG Hotel pet friendly?

What amenities are available at Intercontinental Cairo Citystars, an IHG Hotel?

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