good location, layout and furnishings of the apartment and cleanliness.

nil

Words can’t really describe the nice feeling and atmosphere the hotel gives you - it’s like being home away from home, and your home is an amazing & luxury apartment with amazing view over Chengdu city - housecleaning, amazing breakfast which leaves you dreamy about it - all the amenities you could ask for ( and more) and on top of that you have amazing saunas, swimming pools, playground for adults and kids - gym/ table-tennis / pool with everything you could wish for including a stunning/amazing view. Did i mention we had balcony on a skyscraper? I wish I had that at home. Not to forget that almost all the staff speak English and are super duper friendly and helpful (helped me in too many ways) - or they find you one that can. Though I was finished? This hotel is really of the highest standard - and it has an amazing shopping center with more foods/drinks stores, starbucks, hairdressers and basically anything you could want and need. On top of that again - the hotel is located in centre of Chengdu! - a stroll outside and you are in the city centre booming with amazing food stores, smells, more shopping-centers and cafés. I hope my family can come to visit again. Greetings & Love from visitors of Norway & Greece!

great location great service great breakfast buffet . good location

it is near to city and within walking distance to the famous Taikoo Li

the ventilation system. this is an apartment residence and past tenant cooked in the apartment but you can still sense the oily smell.

Front desk staff was outstanding. They kindly arranged a surprise birthday cake for my daughter's birthday. The room exceeded our expectations by far, the size, display, view, quality. Everything you might need is there. Good swimming pool. Memorable experience in Chengdu.

excellent front desk staff

Good location. Very spacious family rooms with good layout and amenities. Can access google services through hotel WiFi. Breakfast was delicious as well. Staff is very professional and provided a good services.

Nothing.

The staff was very helpful. They even offered free breakfasts for our stay and agreed to a late check-out. breakfast was equally a good spread from international to local dishes. The pool was nice and warm for the winter. overall property was very clean and tidy! We had an amazing stay!!!

Good location Kids play area Pleasant restaurant staff Very friendly Hotel manager, usually you don't meet the hotel manager, but he went out of his way to greet guests. Very excellent service.

big rooms, spa

no hotel bar

sauna - steam - and empty heated pool = daily routine. free room upgraded. free breakfast added. I love the fact that I can open 4 windows in the room and do laundry anytime I wanted. excellent / professional staff.

We loved our stay here - central location, spacious suite, lots of breakfast options (both Asian and Western) and very attentive staff. From front of house to the waiters, cleaners and staff at the gym, they really made the difference.

excellent staff. stayed for a month and didn’t want to stay in a conventional hotel. was nice to do laundry and have open windows. the pool and sauna were great. Vera the manager was very friendly.

a bit outdated.

The location is quite central, and the room is spacious. The water in the pool is a comfortable temperature for little ones. The staff are quite friendly and helpful.

A lot of the food at the breakfast buffet was not hot. There is almost no cutlery in the room despite there being a kitchen. The ambient temperature of the pool area is pretty cold (although I imagine it would be fine on hot days).

proper swimming pool for working out

rooms a bit dated