ITC Grand Chola, a Luxury Collection Hotel, Chennai
ITC Grand Chola, a Luxury Collection Hotel, Chennai
About this hotel
Located in Chennai, this lovely hotel for $28 per night is a fantastic choice for your next vacation. Situated along Mount Road in Chennai, ITC Grand Chola is 8 km from the Chennai International Airport. It features 10 dining options and an outdoor swimming pool and a fitness centre.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Chennai
Reviews
4.1/5.0
Excellent(1,965 Reviews)
100% verified reviews9.0
I liked the cleanliness and general service. Breakfast was also very good. The room itself was very nice and had all the facilities expected of a service apartment. The spa was good too. The hotel itself was so big and grand. Loved the guards. Monica was very helpful to arrange for transport to the airport on time and change to a bigger vehicle last minute.
The location on the Guindy main road was not at an intersection so depending on the direction you wanted to go it could be a hassle when combined with traffic. The serviced apartment facilities seemed unused and not perfectly maintained (basically, I've seen better)
8.0
Grand
Noisy lobby
9.0
breakfast spread was excellent, dinner restaurant options were available in the hotel and were nice; the room was quite spacious.
housekeeping - bathroom toilet amenities were not replenished every day
10.0
Breakfast spread was extremely good
10.0
Ambience, facilities and comfort
Bread and roti varieties provided in in-room service
10.0
Break fast was good. Multiple options. Service was excellent
My overall experience was good
6.0
The hotel is satisfactory, considering the amount we paid.
People
10.0
Nonthing to dislike 😍
10.0
Overall service and the Indian hospitality, at its best.
8.0
Facilities
Restaurant Staff attitudes
10.0
FOOD 10/10
Facilities/Amenities 10/10
Staff Service 10/10
Room 10/10
NOTHING
9.0
Breakfast catered for all needs. Excellent
8.0
location and luxury
can’t think of any
1.0
Honestly nothing
The room was very small and not cleaned properly. The in room dining was never accessible!
10.0
everything was great
Nothing
8.0
Love the ambience and the breakfast buffet, so nice, I spoke with a staff called Ram he was so wonderful he said he was from pondicherry. I told him I am coming after so many years to India and asked for an omelet and he did the exact way I mentioned, very nice person. Please covey my appreciation to Ram
I ordered coffee satchet form in room service and it took almost an hour to get the coffee sachet to my room. I almost rang in room service 3 times. Spoke with a guy called sampath he advised 2 times that it will be soon but unfortunately it wasn't. It took almost an hour to bring the coffee sachet just the coffee sachet. For such a big hotel this is really a very bad experience.
5.0
It was a beautiful hotel. I did use the gym which was quite nice
The staffs were unfriendly. I did tell one of the counter ladies some of the issues I encountered. However, to my surprise, she told me I could go ahead and complain.
When I checked into my room, I noticed that the AC fan was not blowing. So I called the reception to arrange for the technician to come. The technician came quick which was good. However, the repair took almost an hour.
The were some other issue with the hotel room including stagnant water in the toilet and bathrooms. The soundproofing was not properly done also. I could here people walking past my room with my door closed.
8.0
interior , and the location
the room had unpleasant odor
I had a b fast on the madras pavilion and I found the water glass was broken
10.0
The facilities where amazing, the vast option of restaurants is great. Also the tower rooms were very spacious and clean.
9.0
the best hotel experience in Chennai
FAQs
How much does this hotel cost compared to others in Chennai?
The average price for a rental in Chennai is $39 per night. This rental is $11 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at ITC Grand Chola, a Luxury Collection Hotel, Chennai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at ITC Grand Chola, a Luxury Collection Hotel, Chennai. Enjoy the water!
Is ITC Grand Chola, a Luxury Collection Hotel, Chennai pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at ITC Grand Chola, a Luxury Collection Hotel, Chennai?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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