I made this reservation for my elderly parents traveling on their own from our hometown. I wanted to make sure that they can travel smoothly especially from the airport to the hotel so I made a phone call directly and was guided by Ms.Citra (the hotel reservation office) who helped to make a reservation at the Golden Bird Taxi. All the staffs were extraordinarily kind and helpful. They with no hesitation were willing to help my parents wholeheartedly. The room was always kept clean. The location was good too nearby the Old City of Jakarta. All in all, I heard from my parents that they had an enjoyable stay. Thank you.

Spacious and clean rooms

didn't really find anything we didn't like. But would be nice if they had a table in the room.

Having a pleasant stay in Mercure Batavia Hotel. The Hotel is historic building and having historical buildings around it. We can walking distance to Old City “Kota” to explore and learn about Jakarta. Such a memorable time 😍

The Hotel’s pool quite old fashion, so we didn’t enjoy our swimming time much. Besides that the cafe just facing the pool so we don’t have privacy when we’re swimming. The weather will be very hot and noisy (due to traffic jam) during the day but pleasant during the night

The location is strategic to the old town city center

The room was noice. Always heard like someones running on the top of my room. Its happened all the time without stopping.

Location was good , staff were nice

Rooms are grubby and rundown

Need western cereal

Massage very poor

The room is very good, but the view is not to the city (but i asked for a room with a view) The breakfast was really nice. Wi Fi was good. Staff is friendly.

The worst restaurant in my life. Classic Cesar salad with only three, not fresh ingredients. I was waiting for it for 25 minutes.

Big hotel but in a good location for the Old Town of Jakarta. Rooms are big and very comfortable with a great walk in shower.

Breakfast buffet wasn't topped up that often so depending on what time you got there then there might not be too uch left!

good good

not big reception

Got free upgrade cuz the room i ordered was being renovated

None

Good comfortable stay. Central location to explore old part of the city. Free bike to use for short ride nearby.

Perfect for layover. We stayed here three times and enjoyed the comfort between our travels.

We had an amazing experience in this hotel. They gave us one slice of black forest cake for my friend's birthday. Breakfast was great with plenty of choices. The staff are very friendly and polite. Will only choose Mercure brand for our trip next time.

Nice gym and swimming pool, room was excellent and modern

Given the standards of the hotel, the service could improve