location

I liked everything

Location is great room and hotel where clean

Thermostat in room was not working properly it was too warm, luckily we had a patio door we could open. Beds were a little small

location.

the room was SO hot. no a/c. thermostat didn’t work. we had to have the window open all day just to stay room temp comfort. spent our entire stay absolutely sweating.

great location on Whyte Ave

location was good

that we didn't get balcony like i requested

The rooms have very comfortable furnishings, nicely decorated rooms, exceptionally comfortable beds.

The breakfast was not the quality I expect at a 4 star hotel. Soft soggy pastries, tasteless muffins.Poor choice of bread for toast. Eģgs, bacon and sausage were good. Fruit, yogurt and granola options were good. First day the coffee was good, second day not drinkable. I think Merterra could improve the breakfast, it is not worth $18

nice lobby and location

could hear everything in the adjoining rooms

Breakfast was awesome, and loved the machine that gave great lattes - had a nice selection of hot (bacon and scrambled eggs, oatmeal options) and cold (hard boiled eggs, toasts, pastries, yogurts and cereal). We came here without a car and this was absolutely the one place I'd want to be to be able to walk around and check out local shops and restaurants. The room was larger than expected, quieter than expected, and lots of nice perks and touches like the little earplugs (which we didnt need), little in room coffee and cream supplies, room fridge, a large shared patio, even provided us with little packet of antibacterial wipes which is a nice touch in these pandemic times.

The bed had a dip so it may be time for some new mattresses as we kept rolling into the hole, and it would be really sweet to have a speaker that allowed us to hook up our phones to (but that's just a suggestion) Honestly though, we had no complaints - this was a really nice place to stay!

Location is great. Breakfast was average and the room was very crowded. They had a balcony we would have liked to sit on but it wasn’t set up. There were no plants and the furniture wasn’t arranged. Could have been a great area.

Our kitchen didn’t have any dishes or utensils at all. The balcony wasn’t clean. The flower planters were full of weeds. The air conditioning system was right above the balcony so it was way too noisy to sit out there.