location staff very helpful and friendly

room and bathroom too small. Needs updating.

beautiful room great location delicious breakfast super comfy bed

tha location is Amazing the view was good the stuff freindly and very helpful many thanks for yasim in reception was very helpful with me

the bed is two not full in my room

The breakfast was good but too expensive foe an average buffet.

The rooms were too small

location

room

location was excellent

our room was very dated

Easy check in and friendly staff

Very scruffy room carpets old and bathroom really looking tired. Very old style bathroom that needs updating,.

Amazing location very close to everything, wonderful staff in the front desk diduide and yasmine and the two eygption guys were very very helpful and polite.

nothing - it’s dirty & the food was horrible & the manager + her assistant are fraud masters.

the property is very dirty, I have 5 videos showing dirty spots & left hair. I ordered food to the room & the food was horrible - everything is not well cooked ( I have videos for it ). the assistant manager told me that I have an offer that I can order free meal to the room & the next day when I was about to check out her manager told me that she is new and she does not know how to explain things to customers and that I have to pay full £44 to them even thought I thought it was a free meal given to me.

It was situated perfect for shopping tube etc

I have been coming here for 14 years , and everything is tired in the rooms we had a cracked sink stained carpets in the bedroom and stained floor tiles not good value for money

very polite personel great location

There is no handle phone in the shower

I travelled as a lone woman I felt very comfortable and safe and the staff were all incredible I really enjoyed my stay and its proximity to Harrods

Breakfast hot foods could have been hotter but it was an excellent selection and very attentive staff

the location is perfect..

1. wifi is not working at all 2. housekeeping fail to clean the room one out of five nights we stayed. 3. three elevators are mostly one or two working, house guests need to wait for very long time.

I know that there are mixed reviews but I think some context is needed. It’s a comfortable hotel in the heart of Knightsbridge; a few yards away from Harvey Nichols and opposite Louis Vuitton. It’s got some old fashioned charm such as the old switches but it is a bit rugged in areas. I honestly prefer this hotel to the replica/boring rooms of a travelodge or premier inn (it’s about the same price). Concierge kept our bag so we could explore whilst we were waiting for our room. Check in went smoothly. We asked for a quiet room and we’re given a higher floor with an amazing room overlooking Harrod’s. There was a good mix of food for breakfast such as a continental option and cooked breakfast option. There was also fresh fruit, pancakes and tea/coffee/juice. It was quiet when we went to breakfast but I understand it gets busy, I’d go either very early or much later in the morning to avoid the rush. The room was clean and fresh and within 10 minutes of getting into our room, reception called to check everything was to our satisfaction. Tea and coffee making facilities and water bottles were in the room. There is a tube station at the end of the road and bus stops very close by. It’s close to the Royal Albert Hall, Hyde Park, Buckingham Palace, Harrods. We’d happily visit again!

The windows don’t open so reliant on air conditioning which overnight can be noisy. If refurbishment is carried out to update the rooms, some classic charm should be kept to avoid it turning into a bland holiday inn or travelodge.