friendly and helpful staff clean and hygiene hotel nice facilities - sauna and swimming pool were great perfect and central location

Everything was good!

Zentrum und öffentliche Verkehrsmittel sind sehr schnell zu erreichen.

Die Zimmer könnten etwas renoviert werden. Zum Beispiel war die Tür zum Badezimmer etwas veraltet und schwer abzuschließen.

Месторасположение,хамам

Персоналу на все безразлично.

Ubicacion, piscina

Отличное расположение, в самом центре. Остановка трамвая Т1 в двух шагах, пешком до Святой Софии минут 7. Также в отеле очень хороший спа-комплекс. Все работало прекрасно, более того, до 22 часов, в то время как во многих отелях спа закрывается уже в 6 вечера. Это было одним из решающих факторов при выборе отеля. Уборка номера тоже понравилась, комната в принципе досталась очень чистая и аккуратная. Многие жалуются на размер номера, но вдвоём даже в эконом было вполне комфортно. За такую цену отличный вариант.

The hotel is in the best location, the staff is friendly. We really enjoyed the pool and saunas, which are open until 10:00 PM and are especially nice after a tiring day. Breakfast is good. The hotel also arranged for us to transfer from the airport to the hotel and from the hotel to the airport, which was very convenient.

In general, we were satisfied with everything, but I think the hotel would need cosmetic renovation But this circumstance was not important for a good rest.

Tout est parfait ... L'emplacement Le personnel L'accueil Le petit déjeuner La chambre....vraiment tout est top

قربه من جميه الخدمات الحيوية مثل الأسواق والمتاحف والأثار الإسلامية

لو يتم تقليل أسعار الغرف. وضع مكان بوفيه الإفطار في أعلى المبنى. التخفيف من أسعار المساج والتنظيف

Die lage ist gut am metro station, generell war es sauber. Auswahl Frühstück war gut.

Bei buchung von budge zimmer ist man in den unteren etagen mit weniger komfor und ausstattung. Kaffe bei frühstück mit dem automaten ist ungeniesbar sehr schlecht. Der saft vom automaten auch ungenießbar. Der mitarber hat mitbekommen das ein geburtstag ist, darauf hat er gemeint das hotell hat auch für geburtstagsgäste eine überraschung, leider kam hier keine geste zurück ,das war schade.

Отель очень хорошо расположен, всего одна остановка от Султанахмет! Забронировали номер без окна, но по приезду персонал, а именно Ютук, поселил в улучшеный номер с окном! Номера соответствуют описанию, чисто, мебель новая! Завтраки как в лучших отелях, разнообразие еды не оставит никого голодным!

النظافه والتعامل وحسن الاستقبال

Très bon emplacement. Chambre un peu étroite pour 3 personnes, la vue pas top. Salle de petit déjeuner pas très cosy, manque de fruits en salade.

La localisation

La ubicación es excelente, cerca de los puntos de interés: Mezquita Azul, Santa Sofía, Tookapi...., y el tranvía muy cerca, todo a 10 minutos andando. La habitación era amplia y los colchones y alhomadas muy confortables, climatización adecuada. Buena limpieza y personal agradable.

Que la habitación no tuviera aermario, que había algo de ruido en los pasillos y que la habitación no tuviera la ventana al exterior, más bien hacia el interior, aunque es algo que no me fijo mucho, ya que las vistas buenas están en la ciudad. El desayuno normalito, poco variado y más en un país cuya gastronomía es muy variada. El Baño era justito, me gustan cuando tienen Bidet.

Lage

Preise für Massage

clean butiful very good

nothing to say every thing ok

Booked a taxi from and to the airport through the hotel - both journeys took the stress off getting to and from the hotel. Then we were upgraded a room free of charge (stayed in 202). Everything was excellent. Breakfast was European style with chips, if you wanted. Omelettes available every other day. Tea & coffee, etc, etc. Great! We booked a spa massage (Hammam, oil) - excellent again. The steam room and sauna are larger than in most hotels. Worth it on its own. We spoke with the 'maid' who was very good with the cleaning, providing bottled water (free), and toilet paper. Location was near a tram station - recommend working this out as it is the cheapest way to get about using the Istanbul Card. One tram stop and you are in the centre of Istanbul or going the other way towards the Hagia Sophia. The train is nearby too that can take you across to Asia. Staff are friendly. If we came back we would stay here again.

There is nothing to gripe about. The hotels and its amenities are better than most.

El desayuno y el trato del personal

Un poco antiguo

I booked a family room for 4 adults. The first room we stayed in for one night was not comfortable it seemed like an extra bed was added, so I looked at the photos on bookings.com and queried with the manager the next day. We were then moved to another room that was more suitable for 4 adults (2 young adults). The facilities, such as the steam room, sauna, pool, and jacuzzi, are all well maintained and very clean. The staff were very accommodating and offered a later check out at 14h00 as our flight was at midnight. We were also allowed to use the facilities before we departed to the airport. Our luggage was safely stored away. The staff offered advice on where to eat and how to get around. Very centrally located to the Blue Mosque, Hagia Sofia, Topkai palace, Gulhane park, train station, tram station. If you require last-minute souvenirs, there is a small gift shop outside the hotel where you can get anything at a very reasonable price. Will definitely stay here again.

Lage ist super. Nur in wenige Minuten erreicht man Topkapi Palast, Blau Moschee und Hagia Sofia. Ganz tolle Infrastruktur mit tolle Restaurants, Souvenir usw. Am Abend kann man in sehr schönen Park neben Topkapi Palast spazieren.

Bei Frühstück wäre lieber wenn die Bedienung mehr proaktiv wäre. Die Mitarbeiter einfach stehen, und gebrauchte Geschirr nicht wegräumen. Wäre schön zu ändern. Balkon ist nicht gepflegt. So einen schönen Ansicht zum Bosphorus könnte man besser ausstatten.

Great Location, good breakfast, comfortable room

More info from the front desk would be a help. we felt as if we were intruding when asking for information

Nicely decorated hotel, great service, good breakfast, spa, terrace. The hotel is close to all attractions in the Sultanahmet area, tram, ferry.

Small rooms, thin walls, internal pool out of service.

It is conveniently located. Close to a tram station, walking distance to main attractions such as Ayasofya, etc. Had 2 swimming pools, though indoor one was out of order for most of our stay and outdoor one was pretty small. Still it was good to splash when it is very hot. Use of Hamam was free. Most of the staff is helpful and friendly.

The lady massager at spa clearly cuts corners. We (5 of us) each booked 30 minutes treatment (supposed to be 15 minutes scrub and 15 minutes foam massage) for 45 euro each and went one by one. 4 of us all thought that treatment, especially scrub time was very short, not even 10 minutes in total, and weak. It was not a scrub at all, it was only “a few strokes over the body“. We have been to Istanbul before and had been to Hamam. Also we all thought it finished much shorter than 30 minutes all in. However, as we didn’t have any watch in hamam, we didn’t have a proof. So, our daughter who was the last person to receive the service brought iPhone and kept the time to prove! It was so funny that, after she made her point and explained that none of us (5 of us) received 30 minutes of service, the guy at the spa reception gave her 20 minutes oil treatment. I guess we were compensated for our “lost time” in this way. (^^) The hotel should install a clock in the hamam for transparency.

The hotel was in a really central position. Clean and tidy . On my birthday staff put, balloons, towel arrangement and a chocolate cake was in the fridge. Unfortunately being gluten free i could not eat so took it to reception staff

I booked that i was gf, in restaurant at breakfast no one able to discuss. Mentioned to reception they said they would sort it , but still no one to discuss some of the food .so mainly ate fruit and boiled eggs. Didnt realise hotel didnt havr a bar

very friendly staff , clean room and very nice location

nothing

good staff. leisure and pool facilities were good.

location is abit far from the centre of Istanbul

Nice staff, great location, very clean

Can be a bit noisy at night. Would be great to add quiet lounge music at the restaurants

location is good. close to all major attraction. Metro access is easy. Few 100m away from station. Good restaurants nearby

First to start with the reception guy was extremely rude with I DONT CARE attitude. I was asked to handover all the passports so that he can check us in. Was travelling with 7 friends. After 30 minutes i asked him our room status and was asked to wait for another 45mins. All the passports were kept on top of the table and any one could have easily taken it away unintentionally. Told the guy we going out for lunch since check0in will taken another 45mins and if he can secure the passport and that's when he starts getting aggressive and become very rude. Room provided to us was OK. The layout was as such that one of the single bed was just next to the restroom (2 steps away) which was not convenient at all. Breakfast had hardly any fruits available with orange and apple only. Other items were also very limited. Not value for money

The location is superb and the staff is really helpful, especially Ufuk.

no such thing