The staff! To say they were friendly and professional is an understatement! Every single member of staff has a smile and kind word to say every time you meet them. Nothing is too much trouble they are only too happy to help you.

Can’t think of anything not to like about the property

Fit for purpose. More luxury could be offered for the price

Cost

Beautifully clean with wonderful facilities, amazing staff and delicious food!

nothing!

The delicious food, the friendliest staff I've ever met, the most beautiful beach setting.....I can't fault this hotel. We are already planning our next trip!

The staff are brilliant! The welcome is very warm and every member of the staff makes a genuine attempt to understand you well being. That makes the biggest difference. We were here for a special day and Tamara at the resort was extremely helpful in getting us a reservation at their fine dining restaurant which otherwise getsbooked well in advance.

The service ambassador concept is great but is completely dependent on the individual yon get. I would have rather expected them to be more approachable and ensure they pamper their guests. There are better views to rooms but weallocated those.

The property is ideally located on a beautiful beach and has great access to the very safe and welcoming area of St Lawrence Gap where you can really get involved in the local nightlife. The suites were immaculately clean and extremely well appointed. All 4 restaurants serve great quality food from fine dining to more beach bar fare available. The biggest stand out feature of this hotel though are it’s staff who cannot do enough for you during your stay. Every single member of staff from Housekeeping to the bar staff to the guys that look after the beach like Gino are exceptional. Our experience ambassadors Abigail and Shiloh were absolutely first class and arranged a number of trips, reservations and transport for us during our stay with consummate professionalism. Big thanks also to Dwayne, Ronaldo, Karlos and Darrien who are exceptional bar staff and genuinely nice guys. You absolutely cannot go wrong staying here. We were here for 2 weeks and has been the only hotel in our experience where we were genuinely sorry to leave by the end of the holiday.

There really is nothing to dislike here.

good food, nice staff excellent spa

some of the rooms are a bit dated. bedroom windows, with fixed curtains, are connected to the corridor. more information as to the facilities, timings etc would have been useful. difficult to book nicer restaurants or sister hotels even with concierge.

staff are amazing and food is delicious!

pools are small