Loved the location. Staff was great! Very nice, but not snobby.

Breakfast could have been better advertised. We didn’t know there was a small cafe until our last 2 days.

The hotel was very nice and quaint. access to the beach was easy and the hotel provided chairs, umbrellas, and sand toys for the kids. restaurants we’re within walking distance.

I wish there were better food options at the hotel and easier access to a variety of coffee or coffee shops nearby.

Great hotel with an amazing view of the Pacific. Staff was friendly and attentive. Tons of restaurants and bars within walking distance.

Nothing really to complain about. Furniture was a little dark and heavy for a beach resort.

tThe girls on the frontdesk, the valet & all the other staff was very friendly, helpful and nice!

the part of the beach where the hotel is located was unfortunately not as nice and clean as the beach a few miles away

The views are simply spectacular! Also, the bikes and beach toys that the hotel makes available to guests allowed us to really enjoy some fantastic beach days!

I found the pool to be too warm.

Location on the beach was great.

The rooms are extremely dated. They need a renovation.

Amazing location, lovely staff and comfy beds.

Couldn’t fault it - brilliant stay!

My husband I am traveled many times to SD with our kids and for the first time I used a 2nd party site to book because I wanted to surprise them with something special...It wasn't what I booked and your staff not only accommodated us but went out of Her/their way to make sure my family was just as comfortable!! We loved not only your location and were able to walk for meals and fun but my little had the best time on the beach right in front of our room, my teens loved the pool and my husband and I SO enjoyed our room listening to the waves! We actually for the first time ever...didn't watch TV at any point. Thank you so much!!

Make sure the secondary sites are selling accurate descriptions.

The staff is positive, attentive, friendly. Always more than one person. Lovely view. Cookies, fruit and water always available. Warm pool. Responsive if anything needs attention

Plumbing may need attention. Hot tub cold one day...friends shower needed repair.

literally everything. location was perfect. staff was amazing on all levels. the bikes were a fun perk. clean hot tub and pool. definitely coming back to stay

no microwave in the rooms and the outside light was so bright on the decks. totally understand the reasons why so next time I will bring a sleep mask.

Location is perfect, right on the beach.

Restaurant was closed, construction was unsightly, hot tub wasn’t working (though they did let us know in advance and offer a refund of the resort fee), huge wooden bed frames made beds hard to get in/out of. Overpriced.

The Hotel staff was amazing!! The location at Pacific Beach is away from the hustle and the bustle,.. very nice!

The bar area could be improved on,.. a selection of food during happy hour would be amazing,.. we had some breakfast in the morning that was very good.

The location was great!! Staff was friendly, rooms were just as advertised.

N/A

Comfortable and beautiful room with a view. You can hear the waves crash from your room, and the first floor rooms have vegetation for privacy. Staff was accommodating and friendly. Room includes plates and utensils for days when you want to have meals on your patio. Hotel is within walking distance of various pubs, ice cream stores, and restaurants.

The cost for meals at the hotel, such as breakfast, was too expensive.

construction work

The staff was amazing. They were extremely friendly and responsive. The location is perfect. I fell asleep listening to the ocean waves.

Nothing. Everything was perfect.

The Coastal Living suite was a nice size for our family of 5. It was comfortable, clean, and had beautiful beach and ocean views from the balcony. The staff was so friendly and helpful. Every day at 4pm, the hotel provided warm cookies that were delicious.

Nothing comes to mind.

I guess the main reason for the great reviews is the staff. They are very welcoming and helpful. Housekeeping also did a great job and the room was cleaned every day. They provided beach tools and my kids loved this. Their pool is nice and hot tub is a plus. Room is large and clean,

I am not sure if this is a 3 or 4 star hotel, the restaurant was being fixed but then opened for a day and was closed again. It got only 3 tables in the dinning room. It is a little pricy as it does not have a private beach, though it is right on the ocean. I guess it is a little over priced for the value you get compared to more luxurious hotels in the city. Location was OK, still not close to the city. A few decent restaurants -I guess just a couple- are located in the area around the hotel. Parking is a little pricy "28$ per night", as other hotels provide free guest parking. The fitness center in in the basement by the parking garage. The beach was OK. We visited in December, so even with 70 degrees weather, you can expect how cold is the water. It is a public beach and is not private to the hotel residents. Many dogs were on the beach, which might make you sometimes not so comfortable. A good number of homeless people are hanging around the hotel and the beach.