Palace Gate Hotel & Resort by EHM
Palace Gate Hotel & Resort by EHM
About this hotel
Situated in Phnom Penh Province, this attractive hotel for $45 per night is a fantastic choice for your next trip. Set in a restored French colonial villa adjacent to the Royal Palace, Palace Gate Hotel & Resort offers accommodations in Phnom Penh with views of the Tonle Sap River.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Phnom Penh Province
Reviews
4.5/5.0
Excellent(713 Reviews)
100% verified reviews
9.0
Great breakfast, lovely hotel .
Staff super helpful
Excellent location in the centre of Phnom Penh.
Bit pricey.
10.0
Todo!! Hotel bonito, muy buen situado, habitaciones amplias, muy cómodas y limpias. La zona de la piscina y los tratamientos del spa muy buenos!!
Calidad y cantidad de la oferta de desayuno muy buena también.
Todo el personal es muy atento y eficiente!!
Es un oasis en la caótica Phnom Penh.
No es culpa del hotel que algunos niños de los huéspedes no tengan educación, pero si debería de intervenir algún manager de área antes de que lo tenga que hacer otro huésped cuando hay niños en la piscina a las 9 de la mañana como si estuvieran en un parque infantil, chillando y corriendo por toda la piscina cuando la gente está desayunando o intentando relajarse. Es un hotel de 5 estrellas y obvio es para todo el mundo pero por eso mismo hay que cuidar y priorizar que se cumplan unas normas de sentido común. Igual que si hubiera una persona adulta chillando o en actitud inadecuada se le diría, a un padre de familia también.
Tampoco nos gustó tener que irnos :)
7.0
De ligging van het hotel
Dit is eigenlijk een hotel wat enkel voor volwassenen zou moeten zijn. De looks en de sfeer van het hotel wordt volledig teniet gedaan door de vele aanwezigheid van kinderen die er in grote getallen aanwezig zijn.
Verder zijn ze naast het hotel aan het werken en aangezien we kamer aan deze zijde hadden hoorde je ook veel lawaai hiervan.
Dit had ook vermeld mogen worden.
8.0
Spacious rooms with lovely views
Lovely property in super location
Generous breakfast, super-helpful staff
(Based on my three visits) gym lacks a/c — unacceptable when daily highs are hittong 92-93 degrees (33C). Also was unattended and messy.
Room key is needed for lights and a/c, yet inable to issue us two keys upon arrival. (So preventing me from leaving room in a.m. while spouse sleeping.)
9.0
Globalement très bon hôtel dans lequel on se sent bien et dont les principaux atours sont l’emplacement parfait (en face du Palais Royal) et la très belle piscine située dans un jardin luxuriant et calme. Roof top bar très agréable et personnel de service souriant et gentil.
Le personnes niveau management est vraiment peu efficace et meme assez désagréable. Service de concierge nul voir inexistant. A part essayer de vous vendre des services payants et clés en main, ils ne connaissent rien.
Des petits détails de finition pas dignes d'un vrai 5* et service en général pas au top. Chambres assez impersonnels bien que très propres et grandes.
10.0
Un hotel in stile orientale curato nei minimi dettagli. Un soggiorno piacevole e rilassante
10.0
Beautiful grounds, large room, good location
9.0
Great room and facilities, loved the pool and very central.
10.0
Fabulous accommodation with great location. Staff were just wonderful. We have travelled the world and stayed in many many hotels; this might just be the best. Highly recommended.
9.0
Excellent hotel, Staff were so attentive and location was idealic. With an amazing pool area it was Like an oasis in the city centre
No nothing
9.0
I am always choose this hotel when I am stay in Phnom Phen, it is just great. Highly reccomanded
nothing
9.0
Great location, staff extremely helpful and friendly. Beautiful swimming pool. Lovely rooms. Would absolutely recommend. We also had 2 great dinners in the restaurant.
9.0
Loved the greenery and vibe of this property… and the staff were so friendly and helpful!
Nothing
10.0
Lovely staff, stunning pool, beautiful rooms, lots of bars, delicious food, couldn’t fault it
8.0
Pool is stunning, room very comfortable and clean. Staff very friendly and helpful.
Food and drink is on the more expensive side.
8.0
Extraordinary location. fantastic bathroom.
Breakfast, interior update
10.0
Great
9.0
WOnderful pool
Nothing really
10.0
Fantastic and very helpful staff who helped us plan for the trip. Great facilities and wonderful room.
Nothing much, liked everything.
10.0
it was an oasis tucked into a big city. the rooms were spacious , the breakfast was fantastic and the staff were polite, friendly and very helpful. the roof top bar overlooking the palace was breathtaking. it was the highlight of our stay in Cambodia.
nothing
6.0
Location, facilities, the roof top bar.
Definitely, the staff. Our flight was delayed few hours and we arrived in the middle of night, being received by an unfriendly receptionist. He charged our card, answering that all expenses are included (the transportation from the airport), but 30 min later, at 3 am, he called our room telling that he actually forgot the charge the transportation!! in the middle of the night!
the staff from breakfast restaurant was also inattentive!
8.0
Pool was very nice.
Sky bar has an excellent view of the palace; was very windy so it could get a bit uncomfortable while you're eating around 8pm.
Nice happy hour cocktails by the pool
All staff was very nice & helpful.
Front office staff helped to get some engineering tape to repair my main luggage: ripped from my transport from Kampot in a mini van
Nothing that we don't like. Just some improvements in some areas.
We requested for a room with a view.
Was given a room that was facing the roof & top floor of the restaurant. Our balcony overlook the breakfast spread.
Some parts of the hotel areas looks tired & needed some refurbishment.
We went for a couple's massage.
My partner had a good & experience therapist whilst I did not.
I needed my masseur to work on certain areas but I felt like she wasn't quite sure what she was doing.
While settling our bill, we found out that my therapist was very new.
7.0
Location excellent. Facilities wonderful. Restaurant food was excellent.
Front desk staff, security, Tuk Tuk drivers were excellent and on par with the service level we’ve experienced so far in Cambodia. The Sky Bar view great but the poor service spoiled the moment. I brushed off as a one time incident.
But also had to chase down a person to order at the pool since the pool bar was also understaffed. Then there was a mix up about paying the pool tab. We paid at the restaurant but front desk thought we didn’t pay. All was quickly sorted and luckily I had the receipt. It was all just a bit off and possibly due to new staff and still being short staffed. We stayed at cheaper hotels on this trip and the service was beyond excellent. I would have expected the same or better at this luxury hotel. Would I stay again? Maybe. Can’t beat the location and facilities. But I would shop around first based on the service received. Hopefully this experience is temporary as staffing gets back to normal after the pandemic.
9.0
The staff make this place, they are charming and professional.
The restaurant is also superb. The food is excellent and very good value.
The location is very convenient for the big tourist sights.
It is a true boutique hotel.
The room are good. Clean and large rather than hyper luxurious.
Some have superb views of the silver pagoda.
9.0
Great location opposite the entrance to the Royal Palace, and a 5 minute walk to the riverfront. Staff very friendly. Rooms are well appointed and the bed is extremely comfortable. Happy hour in the Pool Bar (3-5pm) and the Sky Bar (5-7pm) makes cocktails very affordable!
Wifi was patchy - weak signal and often dropped out. Became quite frustrating.
6.0
Expected a little more for the price. You can tell this hotel has been standing for some time now. The definite upsides are the hotel's pool, breakfast, and location - which are all fantastic.
It's nice to have a few pillow options to choose from in the room.
The staff seemed disorganized. Despite extending our checkout till 2 pm, they deactivated our room key an hour earlier. At lunch, they added items to our bill which were never ordered.
Only one lift was in order and if things were busy, you had to wait a few minutes before you could get to your floor
10.0
Beautiful hotel. Friendly staff and you get a peaceful feeling the moment you step into the reception area. Breakfast is varied and tasty. Great location for visiting the Royal Palace and walking distance to interesting areas. Beds are super comfy.
10.0
everything
all good
FAQs
How much does this hotel cost compared to others in Phnom Penh Province?
The average price for a rental in Phnom Penh Province is $39 per night. This rental is $6 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Palace Gate Hotel & Resort by EHM. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Palace Gate Hotel & Resort by EHM. Enjoy the water!
Is Palace Gate Hotel & Resort by EHM pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Palace Gate Hotel & Resort by EHM?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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