Location, cleanliness and warm and friendly staff

None

Location and layout of the hotel. Cleanliness. Nice hotel staff.

WiFi connection could be better. Keep losing connection even when in the room. Breakfast not warm.

The service staff are very kind and attentive specially the 2 cleaning attendants assigned in our floor level.

When i asked if we can apply the discount using our PWD Card and the front desk said we can not use this because we booked our hotel thru booking.com it was a surprised to us since it was part of our expectations.

Very near the establishments

location

I liked everything.

The guest-friendly staff, the PWD-friendly facilites and their delicious food servings at the HUES restaurant.

Accessible, clean and “madali kausapin”👍

Near so many establishments

2 pillows only i have to request more since were a couple.

Close to shops/restaurant

Rooms too small

HUES Resto, Room Service, and Breakfast. Made To Order Omelets were Great and they also had CHAMPORADO! And hotel is next to SM Clark and many food choices along the way.

No Ice Machines but atleast rm svc would bring a bucket of ice.

Its very near SM

Nice location, very clean and friendly staff

I booked 2 beds end up 1 only but we were given an xtra bed atleast without charged. I appreciate it very much!

Its near to burnham park. Breakfast is good.

There are fruit flies in the bathroom. We can hear the noises in the upper rooms. No cableTV in the rooms. I have to used my Netflix acct for our room and our children’s rooms. Wifi is bad. The water pressure is very slow. They charge me for the very light lipstick stain in my daughters bath towel. Checking out takes to long. The rooms facilities needs upgrading.

Very accessible and clean

Toiletries like toothbrush, hand soap, and lotion are upon request which I think it should be mandatory to be there.

Let's start with the positives. The hotel's cleanliness was commendable, with well-maintained common areas and tidy rooms. It was evident that the staff took great care in ensuring a hygienic environment for their guests, which contributed to a sense of comfort throughout my stay.

However, the quality of the room I was assigned left much to be desired in relation to the price I paid. Although it was clean, I couldn't help but feel that the overall value for money was lacking. The furnishings and decor felt outdated, lacking the modern touch that one would expect in a hotel of this caliber. While functionality was not an issue, the room lacked that extra touch of luxury or attention to detail that can elevate a hotel experience. Additionally, the amenities provided by the hotel fell short of being new or modern. It was disappointing to find that certain facilities and features were not up to par with what I had anticipated. This aspect, combined with the underwhelming room quality, left me somewhat dissatisfied with the overall value proposition of my stay. Another drawback was the limited parking availability. This inconvenience created a bit of a hassle, as finding a suitable parking spot proved to be challenging at times. The hotel could benefit from expanding their parking facilities to better accommodate their guests' needs. The cleanliness, as mentioned earlier, was a notable highlight, and the staff members were courteous and accommodating. However, considering the price point, I couldn't help but feel that the hotel fell short of my expectations in terms of room quality, amenities, and parking availability. For guests seeking a comfortable and tidy environment, this hotel may suffice. However, those with higher expectations in terms of room quality, modern amenities, and convenient parking might want to explore other options within a similar price range.

location and rooms and cleanliness

no announcement regarding fire drill..the alarm and siren and very loud and really annoys while u are inside the room sleeping and doing your stuff..

Staff were very accommodating and the room is super clean and comfortable.

The water from the shower keeps on leaking on the bathroom floor so we had to request for extra floor rug to keep it from overflowing everytime we use the shower.

almost everything about the hotel is perfect! plus their staff were all very accommodating.

very clean contemporary and had free water

a bit small space, water is pouring from the shower when you open it

Facilities are top notch. Close to SM Clark and lovely area.

Shower fixture could have been better.

Good location. Close to everything

Room was a bit small in size. Breakfast buffet could be better.

I had a wonderful time at this hotel. Traveled with myself and my parents to Clark. They were quite comfortable with the accommodations and greatly appreciated the proximity to shopping and the bus station. We asked the front desk with assistance in booking a private car for the day and the gentleman at the front desk (forgot to get his name, sorry!) And a manager named Delilah were SO gracious and accommodating and found us a driver for the day. Also the breakfast buffet is amazing and the king beds are super comfortable!

Location, close vicinity to mall

CR

very accessible

i was placed in an adjacent room and the family kept on giving bumping and loud sounds