Quality Inn Creekside - Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Hotel in Gatlinburg
Quality Inn Creekside - Downtown Gatlinburg Hotel in Gatlinburg
Quality Inn Creekside - Downtown Gatlinburg Hotel in Gatlinburg
Quality Inn Creekside - Downtown Gatlinburg Hotel in Gatlinburg
Quality Inn Creekside - Downtown Gatlinburg Hotel in Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg

About this hotel

Nestled in Gatlinburg, this attractive hotel for $129 per night is a great option for your next vacation. Quality Inn Creekside - Downtown Gatlinburg is one of Gatlinburg's premier mountain resorts and is nestled in the heart of the city.

Amenities

Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible

Map of Gatlinburg, TN

Reviews

3.1/5.0
Average(2,564 Reviews)
100% verified reviews
4.0
Mar 2024
We will never stay here again- the cost is not as advertised.
The location and honestly that’s about it.
The property is going through a remodel so extra noise, equipment, etc was understandable. You could tell the room we had was atleast semi renovated, but the tub was disgusting. The pet fee is $25/night and parking was $10/night plus taxes. There is also a $5.99/night plus tax “hotel services” fee per night. You only get housekeeping if you request it, but I was told by the front desk agent upon check in that the $5.99/night fee was for housekeeping services. It is advertised as a heated pool, but the pool was not heated and when we asked about it we were told “that’s to do with maintenance and they’re gone for the day so I can’t heat the pool”. Also- when we booked, the advertisement was “pay at the property” the morning of scheduled check in day, my card was charged for one night, then when called to let the property know that we would be in late (around 3am) my card was processed for over $339 but when I got to check in, I was told my card wasn’t charged and that wasn’t on their system, they didn’t charge me and I still had to pay over another $400 to even check in. Honestly if I didn’t have my tired children with me, I probably would have just cancelled my reservation and left. The next morning when I spoke to the manager I was told again that they did not have the $339 charge on file and maybe it was a hold. I have yet to get that returned. So for a hotel that was supposed to be $386 for three nights plus parking and pet fees I have paid over $850. If the $339 turns out not to be a “hold” I will be disputing with my bank. There are so many other, nicer properties for less than the $850 that I have now spent. If the $339 is credited back to my account, I would be willing to update this to be known that things were made right, but as of now, my family and I will NEVER stay at this property again and we will not recommend it to anyone.
4.0
Feb 2024
I won't stay at this hotel again.
The location is great. The room wasn't cleaned really good, The heater didn't have knobs on it. And the building we was staying in was under construction. I had booked the room for 2 days and we only stayed one night we had to go someone else to get another room.
All the noise from the building being under construction. The room had just been finished from the remodeling and it wasn't clean.
3.0
Dec 2023
Extremely dissatisfied for the price I was charged.
Location was great beautiful creek behind property.
There was only lukewarm water. When we went down to have breakfast there was only eggs and no coffee available. Man said machine was down. I mentioned the water being cold and he said yeah he knew. For an overpriced dump charging $300+ it would be nice to be able to even take a shower. They were also remodeling another section of the property beside our room. So at 8 am we were awoke by sad and hammers.
2.0
Dec 2023
We will not be staying again but it was ok for the short stay.
We saw a bear and the heater was working
The room we stayed in was not cleaned. We were kept waiting till the very end and even then the room was dirty. I was charged am extra 148 dollars that weren't included in the stay, unsure if that was part of the stay. Toilet was broken and front door.
10.0
Dec 2023
Perfect
The room I booked I was unable to get so they stepped it up a knot h and now the view is breathtaking to heir king suits were perfect for my 1 yr anniversay
8.0
Dec 2023
Nice stay - Dated room
I like being so close to a restaurant and having a fire place in the room.
The room was a little dated, and the bathroom needed some work.
5.0
Dec 2023
Will never stay there agayor use booking. Com I will call the hotel instead
The fireplace and the location to downtown
You booked us a king bed room on the mountain side and we got to queen beds overlooking the parking lot
8.0
Dec 2023
Relaxing great views
Location
Scenery

FAQs

How much does this hotel cost compared to others in Gatlinburg?

The average price for a rental in Gatlinburg is $225 per night. This rental is $96 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Quality Inn Creekside - Downtown Gatlinburg. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Quality Inn Creekside - Downtown Gatlinburg. Enjoy the water!

Is Quality Inn Creekside - Downtown Gatlinburg pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Quality Inn Creekside - Downtown Gatlinburg?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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