Location

Need some update

Where I stay in 16th floor the hallway are very unpleasant smell! The walls needed painting or remodel this my 3rd time I stayed the first time it was. Very impressive, knowing after the pandemic I was expecting that hotel are cleaned! Not happy this time. The staff are very friendly😆😆

Needs upgraded

The amenities are great. As well as the location.

When we are about to checkout, we called the reception for the assistance on our luggages ,however, we waited for long and nobody came. I have to go down and ask somoneone to do so. Second, for their small bar. Someone knocked and checked our small bar and directly saying we took 2 beer and pringles. He did not ask politely if we took something, we were shocked from his approached. And directly told him we did not touch anything on the bar as we know the prices are sometimes double from the supermarket.

comfortable, affordable, swimmingpool with bar, in the center of Cebu; next to Ayala mall, nice staff..

Staff service, especially the concierge, was excellent!

I booked three rooms at this hotel, and the staff at the restaurant won't allow me to charge my bill to the room because I did not place a deposit. In the very first place, they did not ask for a deposit but they have a copy of my credit card.

the staff especially those at the front desk ( Nathan?.sori skipped his name just now) and concierge(Joshua) at our time of arrival around 1:00 IN THE MORNING were efficient, helpful and courteous. Pleasant too! - it helped us "cool down" from the bad experience with our scheduled airport shuttle!

We had breakfast in the hotel, it was unpleasant to see that some guests were allowed in the restaurant in their PAJAMAS And SLIPPERS :=(

Location is very convenient, adjacent to Ayala Mall. Staffs are very helpful and accommodating.

Smaller room compare to others. Small toilet and bathroom. Make up room is very slow and late and someday none at all. No coffee provided inside the room (just bags of tea) or maybe just forgot to put during the duration of my stay?

Breakfast buffet was excellent

The rooms were spacious and had very comfortable beds. The AC is strong as well. The breakfast buffet is one of our fav. So many options and food was delicious. This is our 3rd time staying at this hotel and will definitely return. Great staff

NA.

The staff at the dining were excellent

The staff were accommodating and helpful

it was near everything and there was parking. the buffet was a good spread also. just too many people and a lot of them were coughing.

we had a problem with our AC. it was dripping water. we called for engineering to fix it. they came but when we returned to the room, a few minutes later it was dripping again. we were out the whole day while they were fixing. when we came back our room was not even made up by housekeeping.

Great place and location

Everything was fine.

location and confort

nothing

nice room and very comfortable place with good breakfast and dinner🍾🍾🍾

The mats on the shower room should be clean atleat once a week.

the hotel is spacious and clean,has a convenient location.easy to find taxi within the property.and room price is not too expensive..love this place!

none.we had a great stay at this hotel.

Great staff , great rooms Excellent location Excellent local restaurants on the road behind hotel ( masarap) Will stay again if I'm ever in cebu

Nothing

rooftop pool, excellent service and great location

the shower was cold. may not be an issue for some but I like a nice hot shower no matter the weather outside

Staff and place

Buffet rate fo kids

Room location breakfast

Went for evening buffet as advertised in your e mail Instead barbicue by pool very poor service and food not well presented