The Royal Sonesta Chicago Downtown
The Royal Sonesta Chicago Downtown
About this hotel
Nestled in River North, this attractive hotel for $104 per night is a fantastic choice for your next break. Just 4 minutes’ walk away from the shopping, dining and entertainment on the Magnificent Mile, the newly renovated The Royal Sonesta Chicago Downtown at the Riverwalk offers on-site dining, 24-hour fitness centre and WiFi.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of River North, IL
Reviews
4.1/5.0
Excellent(1,752 Reviews)
100% verified reviews
10.0
Location of the hotel being right on the river which allowed us to see the water being dyed green for St Patty's day. Being close allowed for us to be able to run back to the room when it got cold or we wanted to just get inside.
10.0
Fantastic location! Big room
The shower
10.0
Ubicación, instalaciones, vista espectacular desde mi habitación.
Personal del front desk con poca iniciativa de servicio. No hablan español ni tienen la más mínima intención de auxiliar al huésped. El agua para bañarse no estaba suficientemente caliente.
10.0
كل شي نظافه موقع اهتمام
لاشي
1.0
Bien ubicado pero personal nefasto con excepción de Gabriela la señora que trabaja en el restaurante. No lo recomiendo !
Su personal y costo -beneficio, no se justifica !
6.0
Good location. Close to a lot of shops and restaurants. Room size was nice. View was amazing. Great room service. Nice to be able to cast to the tv from phone.
No hot water!!! Fridge wasn’t cold enough. No microwave in room. Beds weren’t very comfy. No food delivery to room.
9.0
Die Lage ist super, sehr gute Anbindung an die Hochbahn und die Blue line zum Flughafen.
Sehr bequeme Betten und eine tolle Aussicht aus dem Zimmer mit Riverview
8.0
Everything was nice and clean and the view was amazing
I didn't get the room as it was described to me in my conformation was suppose to be a double spacious room with a sitting area and shower and separate tub.
9.0
I liked the location and fast check-in. The room was specious and the beds were comfortable, clean and tidy.
I did not like the bathroom towels. They are small and limited in number. They don't smell nicely as you expect from clean towels. There is not enough toiletry for couples and are not replenished daily.
9.0
habitación muy grande con ubicación inmejorable
la regadera no funcionó. la arreglaron después de llamar 5 veces .
10.0
Excellent location
5.0
Modern
No breakfast included,have to pay $30 for breakfast,thin walls,musty
8.0
The location is excellent, very central/loop, and amazing views across the river. Our upgraded room was lovely and clean (albeit very very noisy, as low level facing road). Some of the staff at reception were lovely and very helpful - Deja and Dominic in particular. Gyn was lovely overlooking the river.
All rooms with city available were close to a noisy lift. We were re-roomed to an upgraded room with river view but unfortunately the cars/car radios were even more noisy. The member of staff checking us in was not very helpful. A large deposit is taken off credit card and there was some confusion around the final payment/refund. Also we booked with breakfast included, not something the hotel seems used to.
6.0
We stayed at the hotel 14-16 of July, we payed the deposit , the staff said they will return money after check out, but 1 month we are still waiting our money back
8.0
The location is just perfect
Room types do not match with those advertised on booking.com
8.0
Couldn't think of a better location!
High quality beds and equally equipped room, large enough for a family of four.
Elevator service was limited at the time - long waiting before the ride up or down due to necessary repair to two out of four elevators.
9.0
Great hotel close to the Riverwalk. The staff were very friendly and polite. The room was very big for 2 people with a nice sofa. Comfy bed.
Don't know.
8.0
Location and valet
No microwave
Dirty towels delivered to the room
10.0
The view of the river and surrounding buildings was beautiful. The staff was so friendly and helpful. The beds were super comfortable and the room was spacious.
There was no pool or complimentary breakfast. The valet parking assistants were great but the street was so crazy busy
8.0
View, location
Lack of services like trash pickup, towel replacement
Had to call for anything to be done
8.0
Cleanliness
The view wasn’t what described.
9.0
The staff was great, helpful - incl. the valet staff.
We arrived on a Tuesday afternoon and were hoping for a drink and a bite to eat in the bar, but were told it was closed for a time. It was 3pm.
Also, the charge to have our rental car parked for two days was a bit steep from our point of view, but oh well.
7.0
Clean
Comfortable
Nice updated furniture
Restaurant lovely
-Elevators were so slow as there was a wedding or event almost every afternoon which caused over crowding
-Staff organisation- we were there 5 nights, on check they asked how often we wanted our room serviced so, we asked for just once on third day, I called to check in morning of third day that the room would be serviced because we had run out of amenities … we were out all day and when we returned in evening after a long day it had not been serviced! So we have no service in 5 days, I had to go and ask for toilet paper and fresh towels which I SHOULD not have to do in a four star hotel that is in this price range. Not good enough.
FAQs
How much does this hotel cost compared to others in River North?
The average price for a rental in River North is $189 per night. This rental is $85 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Royal Sonesta Chicago Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Royal Sonesta Chicago Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Royal Sonesta Chicago Downtown?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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