Sheraton Surabaya Hotel & Towers

Sheraton Surabaya Hotel & Towers Hotel in Surabaya

About this hotel

Located in Surabaya, this charming hotel for $22 per night is a great option for your next break. Situated in the city centre, the eco-friendly accommodation Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property boasts an outdoor pool, 4 dining choices and free Wi-Fi throughout.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

0.33 miles

Sheraton Surabaya Hotel & Towers

4.3

Excellent(232 Reviews)

Hotel in Surabaya

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

0.33 miles

Reviews

4.3/5.0

Excellent(232 Reviews)

100% verified reviews

10.0

Apr 2024

excellent service

excellent service. echt sheraton waardig. personeels van sheraton is de beste . vriendelijk ,snelle en adequaat. herhaling vatbaar. de plek is ideaal,lig midden van tunjungan plaza 6.

niks op te merken.

8.0

Feb 2024

Great stay at the Sheraton.

The location is central and connected to the mall. Lots of shopping and restaurants at your fingertips. The staff were helpful and friendly.

I had an older room but was given the option to upgrade to a newly renovated room for a higher price upon check in. I would recommend to upgrade to other travelers.

9.0

Jan 2024

مكان مناسب للتسوق في اكبر مول في سورابايا

الافطار غني ومتنوع مع ملاحظة عدم وجود اطباق عربية قرب الفندق من اكبر مول في سورابايا ـ تقريباً ١٠ خطوات من بوابة الفندق الى بوابة المول ٤ مصاعد سريعة للنزلاء عاملين ودودين

عدم وجود شطاف في دورة المياه وجود بعض الضوضاء بسبب اعمال صيانة وتجديد في الفندق المبالغة في اسعار الخدمات مثل غسيل الملابس حيث طلبنا الخدمة فتم افادتنا بتكلفة تتجاوز ما يعادل ٣٠٠ ريال سعودي بينما استطعنا غسيل ملابسنا في مغسلة خارجية بجوار الفندق بمبلغ لا يتجاوز ١٢ ريال فقط

4.0

Jan 2024

チェックイン待つ時間約２０以上、臨機応変できず。

立地条件です。

清潔

4.0

Dec 2023

Not happy

Nothing

Staff knowledge atvreceptionist

8.0

Nov 2023

Menyenangkan.

suka sama menu sarapannya yg bervariasi dan semua enak. Staff Sheraton juga sangat ramah dan benar2 gerak cepat saat dihubungi.

Kesalahan teknik terkait bunyi mendengung di sekitar kamar mandi yg sangat ribut apalagi jam 03.30 saat orang lagi tertidur lelap. tapi bunyi mengganggu ini hanya sebentar skitar 2 menit saja, sy hubungi pihak hotel dan tidak lama teknisi mereka datang sesat setelah bunyi mendengung tersebut hilang dengan sendirinya.

9.0

Nov 2023

良かった。

朝食がおいしかった。スタッフの対応が丁寧だった。

10.0

Sep 2023

Exceptional

It was very nice and the staff was very polite

As soon as you go outside it is in a bad part of town and is very dirty with many people looking to scam foreign guests but that is the case all over Surabaya

9.0

Sep 2023

Good located hotel with good facility and nice breakfast!

De location en de facilities of the hotel. The staffs are friendly and helpful and the breakfast was LOVELY! Free high-tea and free-flow drinks after check in are a big plus at Sheraton👌

The pool-water is too cold even in the afternoon.

10.0

Sep 2023

Excellent

The staff hospitality are so good

Everything

10.0

Aug 2023

Amazing rooms and service that has drastically improved since my last visit!

Had an excellent stay at this property. Staff were so pleasant that interactions were memorable. Room was fantastic. Breakfast quality and facilities were great. All in all the hotel is amazing value for money.

Nothing at all. Everything was excellent and I will be back.

9.0

Jul 2023

Great room and very friendly staff.

Most of the time we stayed in Sheraton when we come to Surabaya as the location is adjacent to the mall, make it easy to have rendezvous with friends.

8.0

Jul 2023

meet the expectation

minor defect in the room, such as wall paint peel off, and stain on the floors ( carpet & Tile)

4.0

Jul 2023

Did not Meet My Expectation

Location is at the city's center

The room I stayed was old. There was a crack on the bathtub. It was obviously seen that the patch work on the bathtub had been done before, poorly executed. The bathtub was still leaking and the surface where the patchwork done was rough and so obvious. There was a note on my room that they were doing refurbished at the hotel and asked for guests' understanding if the works might impact to inconvenience during our stay. During my check in process, the staff told me that with the price I choose I got old room and offered me to move to the new room with additional (40%) price. The price for my old room was already 5* hotel price actually, I don't think it was cheaper than usual. When I asked how would the old room look like at my price, she said overall facilities would be the same but the vibes and tile design would be old, same as the tile at the lobby area. I said if it was only vibes and design looked old, I didn't mind staying at this old room. However, after seeing the bathtub, I was so disappointed. I also had to put extra effort when locking the room door. In my opinion, the room at which I stayed should be closed for guest until it is refurbished. I had stayed at the Sheraton hotel chain in other cities before, but never been this disappointed. The room I had in HCMC had old vibe as well but it was well maintained. Way much much better than in Surabaya.

9.0

Jun 2023

We love the location, the club lounge and the staff are super friendly

The breakfast has a lot of variety and the staff are very friendly and always smiling.

It would be nice if there was a desk in the room as I had some work to do on my laptop

7.0

Jun 2023

Good

Clean, good service all around

Not sure why the Room doesn’t have working desk and I had to request for it. Also there were not enough sockets as well.

10.0

Jun 2023

Perfect stay

Most welcoming and friendly staff, really they were the highlight. Hotel is lovely. Great breakfast. Comfy bed. Strong AC (maybe too strong I had to turn it off!). I'll definitely stay again next business trip to SBY

AC in room was very cold. I prefer 25 degrees and I couldn't get the setting to let the room go above 20 (even if I set it at 27). And it reset to a low setting every time I turned it off.

9.0

May 2023

Superb

Location, breakfast, all the employees, bedroom, pretty much everything, especially the employees

Nothing

10.0

May 2023

everything was good and all my family members are very happy

The room is very nice and the staff all very friendly

maybe can improve the lounge, it’s a bit too simple and not much choices

9.0

May 2023

Overcharged Early charged

Location, breakfast, bedroom, staffs all was good

Hotel charged me too early while i am still staying in hotel and more than it should be, 3 days after checked out I stll don't see the refund in my account

10.0

May 2023

Excellent holiday 😀

We love all minute of our stay.Thank you a lot for high service quality. Excellent staff they remember our name from beginning. Highly recommended...

Nope

10.0

May 2023

Amazing amazing amazing

We love everything ❤️

6.0

May 2023

Pleasant

The breakfast buffet has many variation. And juice stand has many kinds.

Bathroom amenity are shortly. I want you to keep plenty of soap in reserve.

9.0

Apr 2023

Will definitely return. This is our go to hotel when visiting Surabaya

This was a return stay and did not disappoint. Great location adjoins the mall with direct access from the hotel.

10.0

Apr 2023

The managers and all the staff make you feel welcome and comfortable. Nothings too hard for them. Thank you

Everything. We can’t find any fault at all. very comfortable stay. we wished we could stay longer. The staff were amazing. Buffet Breakfast were one of the best. Locations very convenient next to the mall.

Nothing

FAQs

How much does this hotel cost compared to others in Surabaya?

The average price for a rental in Surabaya is $39 per night. This rental is $17 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sheraton Surabaya Hotel & Towers. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton Surabaya Hotel & Towers. Enjoy the water!

Is Sheraton Surabaya Hotel & Towers pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Surabaya Hotel & Towers?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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4.5

Excellent(414 Reviews)

Hotel

in Surabaya

4star

Four Points by Sheraton Surabaya, Tunjungan Plaza

Pool · Kitchen / Kitchenette · Air conditioner

Experience the best of Surabaya with this Hotel available for $21. This property is equipped with amenities including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Sheraton Surabaya Hotel & Towers

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Sheraton Surabaya Hotel & Towers

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Surabaya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sheraton Surabaya Hotel & Towers pet friendly?

What amenities are available at Sheraton Surabaya Hotel & Towers?

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