Sofitel Hangzhou Westlake
Sofitel Hangzhou Westlake
About this hotel
Located in Hangzhou, this charming hotel for $41 per night is a fantastic option for your next trip. Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa centre and 2 restaurants. Free WiFi access is available.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Hangzhou
Reviews
4.0/5.0
Good(203 Reviews)
100% verified reviews
10.0
Convenient location, within walking distance to the metro line. Many eateries around. Staff were very helpful and in particular service staff at the breakfast restaurant, they were very polite and can see that they worked very hard during the busy hours - good job! 💪
Smoking coming through the air vent in the middle of the night and it was so bad cos it woke me up. I tried to ignore it and continue sleeping but the smell was really unbearable. So I was moved to another room and this was really inconvenient 😞 I have heard similar reviews before my stay and wondered if the hotel can do something about it, implement some very strict rules and enforcing them?!??
5.0
Staff are courteous. Location near West Lake. Roof top viewing was good.
Building was nice. Location not near metro stations, and walking from metro to hotel involved going down/up stairs and tunnels. Okay if you are going by taxi/car.
The air conditioning was not working during our stay.
A bit overpriced even when compared to Shanghai City centre hotels
10.0
Good location, clean room.
There’s strong cigarettes smell get into my room around midnight and we can’t sleep so the hotel offer another room to move. Even it’s prohibited to smoke in the room, he can’t find where the source of the smell. My bad luck.
10.0
polite and helpful staff, good breakfast. generally the hotel itself is flawless for a leisure traveler
8.0
Very good location, close the West Lake and shopping mall. Staffs were very friendly.
Facilities are very old, the air con was nosiy.
10.0
Excellent location near the westlake
7.0
Location.
Breakfast varieties were limited and serving quantity not enough.
8.0
Great location, right next to the West Lake.
Rooftop terrace amazing, even though there was no service there at that time.
Staff was helpful and friendly.
When we arrived we had to request the staff to change our towels and bedsheets for the baby bed, as some marks here and there; what they did quite fast.
One guy lighting up a cigarette and smoking in the restaurant one evening, and the next day one guy smoking in front of our room, then in the toilets downstairs next to the bar. Not really the staff’s fault here, however, they need to react quick, be stricter in implementing the rules, and probably get specific detector system. Well, for the one in the room area, the guy was smoking under what looked like a smoke detector, but nothing happened.
9.0
Great location for visiting the West Lake. Good breakfast. Nice bathroom. Personnel eager to assist.
Room was a little aged.
9.0
Excellent location which is right next to the famous West Lake. It is also very convenient for visits to other tourist destinations. Accommodation is very comfortable and affordable.
Some rooms have no views. This was not a problem for me. Choose the room type carefully when making the booking if one wants to have lake view
8.0
great location, close to the lake. spacious and well equipped rooms
plugs in room were old so they couldn’t ‘hold’ the chargers. materials are a little dated
9.0
Very good location
Dinner quality is not as good as big restaurant outside, but with higher price. Morning buffet offers very bad coffee.
10.0
This was our second time staying here, highly recommend it. The staff are excellent, especially Thomas!
It's great, if a little pricey!
9.0
Location and bathtub
slightly cold , heater
10.0
Amazing sunset views from the rooftop terrace
9.0
The staff is friendly, helpful and always willing to help, the hotel up graded the room FOC which was a nice bonus, the food was good-breakfast and evening dinner,
Swimming pool is a little small,
10.0
Excellent customer service, food, staff, great location accessible to all locations, and the bed immaculately comfortable.
Nothing
9.0
Breakfast buffet was excellent. Room was very comfortable and the hotel was in a great location. Staff were very happy and friendly.
6.0
The bed is extremely comfortable and shower is a huge, amazing rain shower. Breakfast was typical western/ Chinese buffet.
The rooms and halls were quite dirty. When you walk down the hallways you can see dust around all the ceilings and fixtures. The carpet makes the rooms a bit musty and we found 2 beetles in our room on our first night.
9.0
Quality of services - location
9.0
Very helpful staff.
Some problems with the initial room but thanks to the outstanding staff this was corrected.
FAQs
How much does this hotel cost compared to others in Hangzhou?
The average price for a rental in Hangzhou is $52 per night. This rental is $11 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sofitel Hangzhou Westlake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sofitel Hangzhou Westlake. Enjoy the water!
Is Sofitel Hangzhou Westlake pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sofitel Hangzhou Westlake?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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