Dont know where to start. the property itself is an oasis….in the middle of chaos. you can experience varanasi and it’s craziness and come to the palace to immediately have a zen state. The staff is beyond words that can describe. Ganesh has passion in running the place and it shows. But then it shows in the door man who ran to be at the ghat to ask if I want a seat for the aart, mind you that is after I checked out. He just cared. the chef, butler, front desk (he actually used his app to call me an Ola and gave me his mobile nbr in case i needed something) everybody were par excellence. if you think you know what it is be royal think again and experience it here. they will welcome you with a conch, garland and some excellent drinks and snacks. the farewell was even better. a gift, and all of the lined up with folder handed hands biding you farewell. I have not experienced that at home. if you are here in varanasi, do experience it. you can say it is pricey, but when you have dinner in their pool side table and the live music plays next to you, you will know it is worth it.

everything was exquisite. yes it is far from main ghats, you can’t book it and then complain. come prepared to take a cab…the least of the issues.

Fabulous

The palace is beautiful the people always help to you the restaurant was delicious 😋 and view is wonderful 😊 everything is lovely super

Nothing

The ambience, hospitality are excellent. General Manager Mr. Vikash, front desk executive Ms. Rimjhim , Mr. Rupak were so cordial

Nothing

Incredible staff who were warm , courteous and helpful. Clean rooms and the location was very ideal. Beautiful property . Highly recommend this for stay in Varanasi.

there was so much peace once we were in the property, quiet, in nature and relaxing. the rooms were great and service excellent. really felt like living in a palace. very courteous and great staff

the food can be better - didn’t enjoy it much

Everything

Everything was perfect.

awesome property. best in Varanasi and one of the best Taj hotels I have stayed

everything was fine

Good

I have suffered from Herpes zoster after coming back from hotel. Now I am cured. I will suggest some treatment to linen and towel with ultraviolet rays. Hotel stay was very pleasant.

The service exemplary. Food served at any time as per our convenience. Super friendly staff. Small persobal touches everywere

All way above expectations

Everything

Nothing

Turned out to be one of the best stays in recent years, staff were outstanding, property was beautiful. Would recommend anyone to stay there for an amazing experience

Amazing and courteous thoughtful service

Heritage hotel tour, books to read