I showed up and showed them my confirmation which was still active and they told me it was cancelled on their end, even though I had not been told this at all. They then said they were completely booked and no one helped me with anything further. I was left standing in the lobby alone with more questions as everyone disappeared and no one let me use a bathroom while I figured things out, or make a phone call to booking, or help with direction questions or even giving the wifi for me to find a new place. The experience left me completely uninterested in staying in Dalat. I haven’t had any problems with all of the other places I have stayed at in Vietnam through using Booking.com, so I was extremely disappointed with this experience and the staff. I wouldn’t recommend this place to anyone. Poor communication and too much uncertainty if you’ll even end up having a place to stay, which is the last thing you want. I had booked this so far in advance that they definitely had time to communicate and check in with me. Terribly run.

Friendly hostess, I booked a double bed. She arranged for me a twin room at no extra charge. cozy room, clean hygiene. right in the heart of the hotel, quiet and convenient. In the morning, you can exercise right in front of the hotel, have equipment to support exercise or run 1 round the lake

Toilet smells and bed with thin matteress