The location for downtown San Antonio attractions was excellent. The room was spacious and had everything needed for a comfortable stay. The front desk was extremely accommodating.

The room was a little musty smelling. We attributed that to the age of the hotel.

Location!! The Alamo is right outside the entrance to the hotel coffee shop. The staff are very friendly and helpful. I had a red eye flight to San Antonio for a conference and arrived at the hotel at 6am. The lobby has very nice, comfortable (big) furniture so waiting is pleasant. There are several clusters of seating throughout the first floor/lobby/coffee shop area. The check in clerk gave me an early check in so I could go sleep!! The building is older and has a historic, cozy vibe. It smells good inside! A fresh smell. The hotel has an on-site restaurant that is open late. They also have outdoor seating. The Crockett Tavern also features live music! The coffee shop has blueberry muffins that taste AMAZING!!

The pool is smaller and the location is in a bit of an awkward spot in relation to the hotel and parking area but it wasn’t a deal killer for me. If you have small children or want to spend a good chunk of your time at the pool, this probably won’t cut it for you.

location, cocktails

bathroom in poor condition, office chair very uncomfortable, could hear noisy people in lobby throughout the night, unsecured Wi-Fi

Location

Lunch/ bar feel cool services was rude.

A fantastic location and great staff. The nearby tavern with local music and food was excellent, a special experience. Went to a Spurs game-- fun time. The Missions outside of town are beautiful and worth visiting. San Antonio is a great city full of Latin American culture.

Partiers outside the hotel went until sunrise and the room had a loud mechanical equipment noise-- $5 soda, cheaper vending machines did not work. The riverwalk was a crowded tourist trap. Late night Christian street preaching was annoying.

walking distance to Alamo

The bathroom needs upgrading. the tub spout constantly dripping the day we check in, feels like we had a woodpecker living in that room. The dripping water very noisy. the sink drainage not draining properly. I had to fix the drainage so at least the water would drain properly. I reported the issue to the front desk but no one came up to check the issue.

room was as expected. Convenient location

Short staffed

it is located within walking distance of the river walk and the Alamo. the staff was friendly and helpful. plenty of restaurants close by.

the hotel did not have a place to eat a good breakfast.

in walking distance to the River Walk, restaurants, shopping,great food on site,&staff was very friendly. We’ll be back.

our room was on the Alamo side, & with the construction it was a bit noisy

Great location next to the Alamo and downtown attractions. Comfortable rooms and the new Crockett Tavern has really good food and some great entertainment.

It been a problem for many years that their hot water delivery to rooms is not good at all. Water temp goes from and cold as it can get to burning your skin and these conditions are long lasting if you do not constantly adjust the water valve. When you do, you'll likely end up with water that is way too hot or cold once you get to a spot that you think is right for you.

Location. we were 5 min walking distant to the River Walk.

location and that it was a historical hotel.

Fantastic location, great amenities, comfortable room.

Everything was good.

Margaret, (hope I got it right, she answered when I called to inform her I would be arriving late) was perfectly delightful, Gilbert, the Front desk greeter, and A wonderful lady who helped us find our snacks after check out! (She did more than that) These three exude customer service! The rooms are beautiful and clean! Environmental aid is on top of their job. Pride noted! The valet workers are exceptional! I am humbly grateful for all of the care and friendliness! May GOD continue to Richly Bless you.

Leaving 😲

location cleanliness comfortable

The staff was outstanding. I arrived late, and they were very helpful in suggesting and obtaining food for me.

location. Some of the staff were helpful.

needs updates. our drains were clogged. They moved us to another room.

location is beside Alamo

shower was a slow drain

The historical history & location

Parking

The Location is right Next to the alamo, and walking in to the river in downtown of san Antonio, Also the help from the front desk guys was the best. always looking help you!