The hotel is lovely. It's modern yet comfortable. The room is very well decorated. LOVED the shower. Also the room comes with complimentary snacks from local producers. That was a nice touch. Also they use a Dyson hair dryer which is TOP NOTCH.

The toilet area is separated, which is good, but there's no AC or fan in that part of the bathroom.

Beautiful facility very clean

Room was a little small

excellent decor thoughtful and complete written instrictios very comfortable bed

Did miss some human contact. Coffeemate instead of real half and half

The Russell Nashville is an extraordinary boutique hotel experience! I was only in town for one night, and exhausted by the time I arrived at the hotel after an event. My room was quiet, impeccably clean, sublimely comfortable, and gorgeous. I appreciated the thoughtful touches (tasty snacks and bottled water). The only thing that would have made it more perfect would have been a huge bathtub. That said, the shower was enormous. I felt good that part of my room rate helped homeless charities in the area, and I hope to stay at The Russell again soon.

No bathtub

The church is beautiful and the design of The Russell accentuates it. The rooms are full of character. The neighborhood surrounding the hotel is beautiful and safe. It’s is a short Uber ride to downtown. The bed was very comfortable!

Nothing. We loved it!

The place is extremely style stylish and yet very casual and not pretentious. I liked everything about it!

nothing to dislike

I enjoyed the non formal check in process, the style of the property, and the location.

The only thing I can think of is that it was a bit noisy in the morning with people checking out, but it is expected in an older building and didn’t bother us much.

The decor was awesome, the beds were very comfortable, the room was very cute. The coffee downstairs was awesome!

The batteries in the remote were dead and we couldn't watch TV. The door to the bathroom came off the track and we couldn't get it back on so it wasn't comfortable to try and get in and out.

The view and the style of the church was beautiful. I loved the Lobby and cleanliness. surroundings outside felt safe.

I don’t have any complaints.

Such a beautifully executed renovation - thoughtfully laid out and equipped.

the pillows!

quaint, beautiful

nothing

Absolutely everything!!!

Absolutely not a thing!!! Perfect

Unique, welcoming. Fun yet sophisticated. We loved the Colts chocolate waiting for us in the room. Coffee station was excellent. Books in the lobby were great for browsing. Parking was simple and close by. Location was brilliant for a quick drive into Nashville Broadway area. TV options available were astounding!

The linen for the sofa bed was tucked away in a cupboard and we had to make up the bed for our booked number of guests. Every other detail was so perfectly communicated but we would have liked some clear instructions regarding this. Only one small hitch because everything else was seamless and excellent.

Everything about this place was awesome. The set up, not having to check in and out at a desk, or deal with waiting around in a lobby. Literally everything is sent right to your phone. The place itself is so cool and they were more than accomodating.

N/A

If I'm being completely honest, this property might rank at the top of any place I've stayed before and I travel A LOT! There was just something about it that was so cozy, welcoming, and just overall amazing! I was initially concerned about the idea of there being no staff on the property, but it's just like an Air BnB vibe and was perfect. A staff member was always just a quick text away and we felt very well taken care of. The location was excellent without being right in the heart of downtown Nashville and the area was so quaint and quiet. I had read reviews that said you could hear every noise inside the rooms but we found that not to be true or a problem at all. It was very quiet inside and outside of the property and we slept great. The beds were 10/10, the absolute BEST I have ever slept in. I'm literally researching them to get one for myself, haha! The property is gorgeous and very well-kept. The snacks and treats in the room were also a nice touch. We literally did not want to leave. It's also amazing to know you are helping those in need by staying here. The Russell, you are doing some incredible work. Thanks for such a great stay and we look forward to staying again in the future as well as recommending you to anyone we know that visits Nashville!

While our stay was beyond incredible, I offer two things. First, the shower head did not have great pressure. I find this very typical of most hotels and things and I just wish it were different. We still showered fine and their showers are so cute but it would be nice to have a little more pressure, especially for those of us with thick hair. Second, I am a stickler for cleanliness and while it wasn't a dealbreaker or anything for us, we felt more attention could be given to vacuuming/cleaning around the edges of the room/behind the beds or where there are cracks. There was quite a bit of dust built up and we did find ourselves sneezing a little more than usual. However, that will not discredit our stay or keep us from coming back. I mean it, if you want an amazing property in Nashville, this is the place!

convenient location near show venue. decor was trendy and cute. place was well cleaned and spacious. no musty smells and bright. Great attention to details (see rest of review).

nothing all was good

everything. design concept facilities attention via email and text messages