Very clean and fun games at the lobby

The staff was incredible! Very friendly and helpful. The small store was a huge bonus, especially if you forgot your contact solution like I did :) lots of fresh fruits, juices and other great little snack to avoid a trip to the store. Beautiful place. Very clean, recently updated, fantastic small touches everywhere.

If I have to find an I didn't like, I would say the towels were scratchy, mattresses firm, and pillows softer than my preference. Would stay again but bring my memory foam pillows :)

Michelle at the front desk deserves a raise for her amazing hospitality. She gave us some great recommendations and was just an overall great person to encounter.

There’s nothing not to like.

The breakfast was above average. The business center was clean and accommodating, I enjoyed the complimentary coffee and tea that was available 24 hours a day, and the housekeeping was exceptional. The location of the room was perfect for my needs.

Would have loved a pool, however, I am assuming I would not have had time, due to my work schedule. The bed was a bit harder than I am used to, but acceptable.

The breakfast was good. The facility was new and in good shape.

There were no rugs in the room so the snow made the floor wet. We used a towel to dry the floor. The tv signal was weak and very pixelated on most channels we tried to watch. It could have been due to the weather though.

All of it!

Nothing

I loved the cleanliness, the gym, the available fruits, coffee and tea in the lobby free of charge all day long. Very thoughtful. Big parking lot. Convenient shopping area nearby.

Breakfast variety. Would have preferred more meats or cheese, they only offered one kind daily which is fine for 1or 2 nights, but I stayed 6.

Friendly staff and lots of food choices within walking distance.

The shower

Great Great location, walking distance from Holland downtown, many little coffee shops around and good restaurants

Loud train sometimes

Clean, safe, modern

No coffeemaker in room

I liked price and proximity to the Epic campus. Couldnt beat it.

My digital key was slow to register and our physical keys kept getting reset at the end of every day.

Loved the rooms, the louge area, and the grounds. The bed was amazing.

That there is no microwave in the rooms.

N/A

The hotel did not say on the phone there was a pet fee when i asked. yet when i got to the hotel they made me pay $75!! absurd.

The room was clean and well stocked with towels and toilet paper. We loved the amenities in the room with refrigerator, dishwasher, microwave, stove, and dishes. The front desk manager was very accommodating to help us with our reservation trouble. We were very pleased overall.

The breakfast was awful. The eggs were rubbery and had no taste at all. The waffle machine was not the best. The coffee was weak. It was a poor offering.

Check in was easy, room was clean, breakfast is awesome

A week ago I spent the night in the same hotel, booked with booking, checked in and out at the same time. Last week they had no issues printing me off an itemized receipt to submit for expenses with my work. This time the front desk attendant didn't even try when I asked. She didn't even touch the computer. Just told me I'd have to wait for booking to send it.

it was clean, good service nice breakfast loved to oatmeal

our tv didn’t work.

The staff was super friendly and check in was quick. I like the fact that the people at the front desk texted me asking how I liked the room. My upstairs neighbors seemed to be having a party and I was able to text the front desk. They had the situation handled in 15 minutes.

The only thing that was annoying is that there was no fan on the ac/heater. I'm used to hotels that have a fan setting. Super minor inconvenience though. It would not keep me from staying again.