nothing

didn t send instructions for Check in and After we called him he was very very unfriendly, he changed ( relocated us) the Appartement without asking or informing us - we got a „cozy“ Appartement in the middle of a big crossing First floor - we didn t sleep at Night- he refused to give us the Appartement, we originally booked ! really the worst booking i have Ever Made! and booking. com Did Not anything to help us!!

great location well appointed

key hand off was a bit complex

location is good, beds comfortable ( I would add some other type of pillows, but I am picky with my pillows) kitchen equipped well. blow dryer was missing but host brought it less than in 30 min even though it was almost 9PM. big plus is free parking garage! enjoyed my stay in beautiful Santa Monica!

everything was great

I found the apartment on Kayak, and was then routed to Booking.com. I had to pay in full to book the apartment. I received confirmation from Booking.com. Later, I received an email from someone at the apartment (who never identified themselves) saying the apartment is unavailable. I asked her to call me to discuss since my card was charged and she would not. I then emailed her asking to refund my money and she did not respond. I continued to receive confirmations, even check in instructions, from Booking.com, and additional emails from this mystery person saying I should NOT come to the apartment. I ended up booking a hotel for my stay. No one ever refunded my money for this apartment that I was supposedly confirmed for but not supposed to stay at..

A new apartment in a great location. Confortable. Kitchen very well equiped. The parking lot is at the same building for free.

The owner attention was quite rude when arriving. It was new year eve, and he seemed a busy and low patience person. He change our apt after we confirm our reservation and we have some problem to locate ithe new flat and understanding his instructions (which came us delayed)

great location very close to all amenities. very clean and tidy apartment with great amenities