Good design and clean

N/a

It’s close to downtown

Lots of noise in the master bedroom.. I woke up many times because of the noise 2 room bathroom, curtain shower was dirty. It smell dirty

Very clean and spacious. Great location. Very nice staff. Easy check in and check out. Felt secured with the elevator and room doors locked with a pin number.

Light switches control the wall outlets. Very difficult trying to figure out the right combinations of light switches to have on and off. If you turn the master bedroom light off, then you just turned the wall outlets on either side of the master bed off and no pull chain for the ceiling lights. The hot water didn't last to fill up the tub 2 out of the 3 nights we stayed. They replaced the thermostat but it still didn't work correctly. Maybe we didn't have the right light switches flipped on.

great location and easy parking!

master bathroom shower leaked onto the floor - handicap shower do shower curtain was the issue.

Location was perfect. Within walking distance to Main Street. Nice and roomy. Plenty of room for 2 families. Beds comfortable. Clean. Just as pictured.

I couldn’t walk the stairs up.

Location and king size bed

Next, clean, we'll furnished.

The T.V. options we're not very good or accesible.

This condo was cozy, clean, and spacious! The location was excellent - perfect walking distance to town. We would definitely stay here again!

Everything was great.

The location was great! Close to the main street and all the activities I was interested in visiting! The layout of the condo was beautiful.

Condo could have been cleaned better. The sinks in the master drained very slow. Instructions for the Trolley system should be included.

It was convenient and very clean

It was confusing at first to enter property. No one readily available at the front desk to answer questions which made it difficult as well

Clean, jet tub, fireplace, modern, comfortable decor.

Dishwasher rack was troublesome. Also Need to correct check in email correspondence and instructions....there is no gate. Gate code meant elevator code.

So much space! We also loved the balcony!

I had trouble with the wifi.

Easily accessible to everything in downtown Gatlinburg

Nothing

The location to downtown was within walking distance. Easy access to the National Park was a big plus. Access to grocery store was very close. Delivery service from food vendors. The layout of the condo was great. Large Livingroom, balcony, size of kitchen and dining table met our needs and expectations. This was our second stay at Baskins Creek and will not be our last. Planning for 2024.

Did not have extra blankets.

We liked the decor of the condo and proximity to Gatlinburg activities. Also was very quiet and serene.

Only complaint was the kitchen cookware was not sufficient.

We absolutely loved the location of Baskins Creek to the downtown area! Everything was within walking distance, yet we felt like we were in the mountains.

Typing in the elevator code was a little bit challenging simply because we had to use that code, which the button to go up was hidden behind a sign and then had to use a code to get into our room as well. Not a serious inconvenience or anything, but a little off guard at first.

Needs washer and dryer

Location

Mattresses uncomfortable

Fold out couch bed was fixed promptly.

Fold out couch bed was broken.

Daughters complained about the mattresses in the double room

Location was great. Convenient to all the attractions. Walking distance to the Parkway yet distant enough that it was peaceful.

I didn't have any dislikes about this property.

Quiet, clean , convenient

A little bit of a walk to the strip. I mentioned that there was a wash cloth from previous renter hanging in the ceiling fan in the master bedroom. When I mentioned it I received a message back saying that they were aware of the problem, if someone was aware of the problem then why was it left there?

2 bedrooms was a huge reason we booked this place.

Code to use the elevator from the parking garage was a pain. And codes for doors. Would like to see chip cards instead. So much easier

The rugs in the bathroom seemed not to be cleaned for a long time.

Location

We were placed in handicap room, so master bathroom wasn't a normal bathroom. We ran out of hot water...this placed slept up to 8....we had 6. We were told by staff the condo only had a 50 gallon tank and we must have ran it out. 6 shower...6 adults...and no hot water at 10:00 am???

The toilet in the master bedroom rocked side to side and whren you took a shower it leaked. out of the shower.