Brilliant location, lovely staff and modern facilities

Noise from other rooms and also - due to gaps between the door and the frames - the corridor. Breakfast was fine but could be more substantial.

For a historic bed and breakfast, the room was shabby with minimal, poor quality furniture (for example, only one chair, dorm fridge on the floor). The bathroom was about 5ft by 5ft--ridiculously small. The room was above a noisy bar. For the price, this was completely unacceptable quality.

Furnishings were shabby. Breakfast area was too small and guests were scrambling for the meager offerings

Location and breakfast

No coffee or drinks facilities 24/7 in room or in open areas. Captains House was noisy and somewhat drab inside. The price didn't represent value for money. Staff dress code was not acceptable and manager not seen during our 2 day stay.

The property and staff were excellent , especially Alex! The breakfast was always fresh and well prepared. Rooms were always well taken care of and the location in the center of Edgartown was within walking distance to everything .

The only issue real issue was the church bells going off at 7 am every morning, not a big deal tho

Breakfast was great, plenty of options. Cozy hotel, beautiful decor. Friendly staff

I had a wonderful 2 night stay at the Sydney over a long weekend in June. It was my birthday weekend and we enjoyed being in the heart of Edgartown. The hotel decor is great with an airy coastal vibe and I enjoyed having the outdoor patio to relax on in the evening and option to eat outside during breakfast.

Some of the furnishings are a little dirty and old. There were a few flying insects in my room at night and I could hear people in the room next door when I was trying to go to bed. Also, some of the staff weren’t that friendly and we overheard a couple booking an extra night for like $200 less than I had spent… it seemed unfair that the room rate would fluctuate so much. Was it worth $550 a night? I had hoped it would be, but you start to question that when someone else gets it for $350 the day of. Even with these negatives I would stay again.

Nice continental breakfast

Perfect location, great staff, clean nice charming rooms

Noisy- you can hear plumbing in the building, air conditioning units are super annoying and loud, you can hear everyone’s door slamming closed - avoid downstairs units. Hard to get a good nights sleep.

Beautifully decorated, pin clean, very comfortable beds & furniture, pleasant & airy common spaces, bike rack, quiet, great location. And delicious healthy breakfast!

Can't think of anything.

The hotel is top notch. The room was beautiful, comfortable and quiet. Breakfast consisted of small bites of savory and sweet concoctions. We didn't hunger for more. The staff was friendly and accomodating. The location in the heart of Edgartown allowed to walk to restaurants and shops. We would absolutely recommend a stay there.

No complaints

The staff, cleanliness, facilities, comfort, and the location was excellent

The only minor thing that I did not expect was to have our room outside of the main building - we were in the captains room

excellent staff, very welcoming and pleasant; stored luggage on departure day beyond closing time; good breakfast, well designed rooms, nice exterior (gas fire pit); short walk from bus & to city center

found a bit odd that the hotel is open only for weekends in off-season, but understandable. breakfast could have more (incl. warm) options - but was very good otherwise

Cleanliness, friendliness and attention to detail by staff; location, location, location!

Nothing!

Great location. Great facility. Nice breakfast.

Staff was not helpful. Didn't answer phone. Didn't have breakfast ready in morning. Part of problem everywhere, so hard to judge.