I liked everything

I loved everything about Turtle Bay lodge - the location, the room, the decor, the choice of swimming in the bay or snorkeling the coral reef, the quad bike, the canoes, the food, the staff. It’s such an amazing location and so close to all of the natural attractions of Santo that I don’t think I could have made a better choice.

Cruise ship days! Not the hotels fault at all - just wish the cruise ship patrons did not venture beyond the restaurant area to disturb our serenity.

the location was great …… nice & close to two blue holes

Loved the location, accommodation, facilities and awesome staff. Loved the reef straight out the front with great coral & snorkeling. Loved the great restaurant and delicious menu.

Nothing

location is beautiful, the dive school is phenomenal great access to the northern pet of the island flexible re: checkout times

- cockroaches in the bathroom - bar / communal area closes at 9pm

lovely boutique like property, not over crowded

flies

Stunning location, lovely people running the business and working there

We loved most things about this place. Beautifully located on Turtle Bay, Santo with views in every direction of a turquoise sea, framed by palms and tropical trees. Away from the road and quiet, very welcoming staff and helpful response/suggestions to our questions about what to do etc. On site restaurant offered well prepared tasty food and the wait staff were excellent. Chris the restaurant frontman was everywhere and, despite being busy, never lost his cool. Mick and Vicky manage the place extremely well and happily engage with the guests. Great options for water related activities including some very good coral gardens on the nearby reef and the chance of catching sight of a turtle or dugong.

Very little. We used a kayak which could do with some replacement parts.

owner was very friendly and super helpful! very kind staff and arranged all kind of activities for us. we had some issues with cockroaches the first night which they fixed for us and we didn’t have problems anymore after that. all the food was very good and staff was super kind and hard working (one staff member got sick and the others worked super hard to make us comfortable and even gave us free drinks because we had too wait a little longer)

would have liked to have a place to sit at night with a book as the restaurant closes at 21:00 / 22:00 and then all the lights are turned off. so only place to sit after that is in your room which was ok

Food was excellent and the staff were even better than excellent. Loved every minute of our stay. only wish it could have been longer.

Internet didn't go to the room, but just mean i had to catch up on line while siting in the dinning area and taking in the magnificent Turtle Bay and surrounds

- extremely friendly and attentive staff !!! - nice chill Vibe and view from the restaurant/bat - good location (close to blues holes and river and 30min from champagne beach and 45min from port Orly) - good food at the restaurant - free water

- avoid the room next the to restaurant (you have the strong garlic and food smell until 22h) it's horrible - NO AIR CONDITIONING! That's really a problem - uncomfortable beds and pillow - way too expensive for what it is. But actually the it's best affordable one in the region. Barrier beach resort is way better but 2-3x more expensive - the hot water from the shower was not consistently hot (sometimes cold)

Best resort in Vanuatu!!! Loved the staff, the location, the range of food and drinks, kayaking to the pool pools. The place was tastefully decorated with beautiful murals everywhere.

The pool was disappointing - a bit green and lacking in water - apparently too much rain...

great staff and location

pool seemed like it needed a little bit of work to be ready for kids - we have rebooked for 2 weeks in December already sure it’ll be good to go then

Great location by the water with open sided restaurant serving all day. Great continental breakfast. All meals large portions. Quiet setting for chilling out, but swimming and kayaking on offer, and trips arranged on request. Good beds. First room, ocean view, had a great shower. Would definitely stay again.

Second room I was in, the marquee, didn't have a great shower, and everything felt a bit damp and musty, particularly the bedding. But it was nice otherwise and in a quiet spot. Could do with better lighting in the rooms for reading.

My partner and I spent 5 nights at Turtle Bay Lodge and we absolutely LOVED IT! The lodge is conveniently located, with a 30minute transfer from the airport. Transfers are easy organised with reception. On arrival we were welcomed by their extremely friendly and helpful staff who took us directly to our room. We stayed in the waterfront marquee, which have amazing views right from the bedroom. The room was spacious, very well decorated and the beds were very comfortable. The managers Mick and Vicky were fantastic, they always had time for a chat and gave us recommendations of things to do on the Island. They were always more than happy to help with any questions we had. The food in the Restaurant is beautiful, with complete water views from every table. The menu has plenty of options to choose from, I would definitely recommend the Surf & Turf and the Poulet fish. The service was outstanding, big shout out to Dixon who looked after us most nights while dining, nothing was ever a problem and he made sure we always had cold Tuskers. As I was celebrating my 30th birthday, the staff made up a special table for dinner with a personalised card, flowers, confetti and more. This was a beautiful touch and made the night very special. There is plenty of activities to do around the resort, we took the kayaks out to the Blue Holes after staff recommendations which was absolutely amazing. You can snorkel directly off the resort, with plenty of ocean life. Nothing was too much trouble for Angie, she was fantastic and helped us to arrange a few day trips which included snorkelling at Aese Island, Dugong spotting and horseriding. One of the days we rented the two quads to go exploring Champagne Beach, Nandi Blue Hole and Port Orly. The quads are a great way to get around the island. We could not recommend Turtle Bay more highly. Thank you to all the staff for an unforgettable experience, we will definitely stay here again if we return to Santo.

All the staff were really warm and helpful. The food was really fresh and the resort itself was beautiful. It’s a little out of the way, but I was going for a peaceful getaway, so that didn’t bother me. There’s enough to do there to make it worthwhile - I especially loved kayaking to the nearby blue holes. I had an early morning checkout and staff made sure I had breakfast in the fridge so I could eat before I left.

Wifi was a little patchy, but that’s the same everywhere.

Wonderful location central to everything with many cozy spots to sip cocktails and unwind. Staff were friendly and attentive. The food was out of this world. A vast menu and high quality ingredients- clearly cooked by an experienced chef. Every single dish we ordered was consistently amazing.

I can't really say there was anything we didnt like. The resort exceeded our expectations.

Everything was amazing from the moment we arrived. Managers Vicki & Mick, & their staff us made us feel completely at home and nothing was too much trouble. The meals were fabulous and the dining area breathtaking with its 270 degree water views. Our room was spacious & the bed super comfy. The snorkeling was outstanding, and right outside our front door! Trips to Champagne Beach, Port Olry, the Blue Holes, Dugong and Turtle spotting, and snorkeling off Eis Island, all organised by the Lodge were spectacular. We are definitely going back next year, and for longer. We were blown away.

There was nothing we didn't like- it was all wonderful.

The staff were friendly and helpful 😊 Food...Loved the fluffy omlette! The Santo beef menu was amazing yumm. Overall I reckon the menu is one of the bonuses of Turtle Bay Lodge. We enjoyed the pool that luckily we had to ourselves most days and we thoroughly enjoyed our little villa by the sea where the waves lull you to sleep- bliss.

Perhaps more dessert variety?

There is not a thing to not love Turtle Bay Lodge. The rooms are big, very comfortable and look out over the bay. Very tastefully decorated and a lovely verandah for coffee in the morning and a drink in the evening and anytime. Wifi, not he fastest but no slower than other Santo places. Fantastic snorkelling in the ocean and the bay. Saw heaps of fish and coral I haven’t seen before. And the absolute best food I have had in a long time while travelling. Great everyday menu, yummy pizza and even yummier daily specials. The best seafood risotto I have had in a long, long time. Could eat there forever!! It should go without saying that the staff are just delightful, friendly and helpful as most Ni-vanuatu are. We had the best time and we’re really sad to have to leave early due to CV19. Thank you all for making our stay so memorable, hope to see you again in the future.

Nothing. Having to leave early due to CV19

The location is perfect, the staff friendly, the marquee’s are beautifully decorated.

Nothing it was great.