Das Zimmer ist schön gross und hat alles was es braucht. Es gibt Liegen, Sonnenschirme und Strandtücher. Es ist eine schöne Anlage um Urlaub zu machen. Der Herr bei den Strandtüchern ist sehr freundlich und aufgestellt, hat einem den Tag verschönert. Das Personal an der Rezeption war freundlich, nett und hilfsbereit. Das Bar / Restaurant Personal war ab dem 2. Tag ebenfalls freundlich und hilfsbereit.

Das Personal an der Bar / Restaurant war am ersten Tag eher unfreundlich und in der Bar waren alle Tische schmutzig. Dies änderte sich aber ab dem 2. Tag.

The part was the beach right outside the door. The staff was amazingly friendly and helpful. The food was really good. The view from the room was great.

The noise. It's ok, I knew it is close to the airport, but that is the only think I did not like :)

The view,,near airport

Na

Convenient- on the beach

The beach was amazing

The rooms were in poor condition; they appeared excessively aged.

The rooms were nice and big. The food was good at the restaurants.

Hot tub water was filthy and brown. We came home with sand flea bites all over us. (Not the hotel’s fault, but won’t go back to that beach). When we were in Rincón, did not get any bites.

staff very friendly, property is beside the airport so convenient, on the beach

very dated, musty smell, food was very average, very loud with airplanes taking off (I knew it’d be kind or loud, but the rooms weren’t well insulated from noise like many other airport hotels where I’ve stayed)

The lobby restaurants/bars/casino. The beach was awesome. The valet guys were awesome and so quick!

The room. It needs to be remodeled. The bathroom sink was clogged. The pillows were horrible. The lamps were dusty. There was a huge disappointment I came across and notified the girl at checkout.

Nice beach

Food was a bit mediocre

The views & set up was nice.

Could be updated & the power outage happened twice! Very scary!

Didn’t like the pigeons so close to outdoor dining and bar. Loved the quality of coffee and items from the latte bar outside casino - open early am and closed later in the evening. Loved the bellhop dystem very efficient.

Directly across from our room 805 (balcony) was more of a lower class residential setting which appears to be quite run down. Also would like a little more security in lobby/elevatirs. Someone walked thru soaking wet and I almost slipped trying to get on elevator as he was getting off.

Location is perfectly awesome. Lobby veryuch inviting. Casino nice and comfortable. Checking staff was amazing no wait and very courteous. Will definitely use again

Valet-Luggage guy Be aware of valet / luggage staff asking for "his grease" 💰 very sad experience for the quality of hotel it is!

Everything

nothing

The area for the room is to small.

The lobby area was clean and comfortable.

The housekeeping team did not change our bed from the previous customer, and a large blood stain was on the bed linen, and it was a fresh blood stain.

The beach and location are excellent. I liked that they provided chairs and towels for use on the beach. They were very prompt when I called for service. They didn’t make you wait for anything. Very friendly as well. JAMES at the front valet stand was a highlight of our trip ‘my hotel bestie’. He made sure my daughter and I were having the best time and gave recommendations on restaurants and answered any questions we had. He was the first face we saw when we arrived and was so friendly and helpful!

My only complaint was the restaurant service was very slow. The price of the breakfast buffet was very high. I was also charged 2.00 to add 3 pickle slices to my burger. I felt like the restaurant was very overpriced for the things we got.

pools and beach

My bed wasn't too comfy but I loved my room

I had a roach on the room which was gross . And the bathrooms are dated and rug smelled .

The made to order omlettes

Fruit cups need to be refrigerated or kept over ice (food safety). Tables were unsteady. Which resulted in spilled coffee. Very expensive at +$20 per person.

Everything, the property is beautiful and right off the beach, excellent!!!

There is nothing that i disliked about this property.