I see 3 people walking around the lobby and yet they lock the lobby. I have been waiting outside for 45 minutes in the freezing cold just wanting to check in the hotel. Date 3/31/24. I’ve called and been on hold but I see staff walking around and not letting anyone come in (and therefore check-in).

Locked outside the front desk office for an hour during a snow storm and can’t check in. Had to wait outside just to check in, fingers frozen.

location and cleanliness and super friendly staff

Convenient location, easy checkin, convenient laundry

Only one bathroom

Location

Rooms all stink like dog urine. They still haven't releases my deposit after a month

the rate was good

NOTHING WRONG WITH THE PROPERTY NOT AS CLEAN AS I THOUGHT IT SHOULD BE

I liked the location and that it was pet friendly and clean!

I didn’t like that the room we were in had a fire place so the whole room smelt like fire. The hot tub said it was open through the website but it was closed. I just tried to tell the front desk it said online it said it was open and she said no it says it’s closed and i had to proceed to show her the website. Just not friendly. The shower knobs were also SO hard to turn.

Bath plug didn't work, no hot water, no help at front desk when toilet clogged... had to wait 2 hrs for maintenance

cleanliness

Not enough time for multiple nights stay