Staff very friendly and helpful - view from the balcony- close to town- prices at the bar and restaurant very reasonable.

House keeping upon request- door didn’t close unless you pushed it till you heard it click- toilet kept running-other than that it was a very nice place

Beautiful lobby, bar, atmosphere.

No attached pool or hot tub during off season. No place to hang bathroom towels if more than two people in room.

Everyone was above and beyond nice and helpful to me!!! Hospitality overflowing!!!

I loved having a bar and restaurant on site.

Very small bathrooms, and things needed to be fixed up and updated, for the price you were paying.

Location was great, but the bathroom was a bit dated and cramped. Our wing housed a single elevator that was seemingly occupied by hospitality staff every time we attempted to use it.

The Manager for the Restaurant on site was quite rude. Late Friday (6/16/23) morning/early afternoon, I found him sitting at a table in the bar area, seemingly reconciling receipts and cash drawers. He was the only employee in the area, and more importantly, the only restaurant employee. Per a sign close to concierge directing guests to the bar if they wanted to fill water bottles or large cups, I asked this gentleman if he could assist me, and, I even offered to pop behind the counter and help myself, so he did not have to get up. He snarkily replied, "Do you work here?" I said, "No sir -" at which point he interjected, by rudely chucking, "then, No, you cannot go behind the counter. The bartender will be here shortly." Slightly taken aback, I stated, "My apologies, I will remain on this side of the counter. I simply did not want to make you get up, I can see you're busy." He replied, "The bartender will be here shortly." After a few moments of waiting, and the bartender not appearing, he got up from his chair with a grunt of annoyance, and filled my Yeti cup with soda water. I thanked him profusely, and began to walk away. After only taking a few steps, I heard him shout, "Ya know, that isn't supposed to be free - next time it won't be." I then turned and thanked him again for his help. As I was walking away, I overheard him recount the interaction to an employee that had just walked into the bar area, presumably the bartender he'd referenced, and snarkily laugh at my expense. Look, I have no problem paying for services/goods rendered, but, I do take issue with unnecessary rudeness, especially when pertaining to a nickel's worth of soda water....I believe my nearly $600 payment for my stay could afford me 20oz of soda water, for Christ's sake. Not to mention, my finance and I were staying at the Plaza while attending a wedding.

loved the location and the views

the smell in the room was awful! it seems to be a musty smell so not sure if just old carpet or from dampness but it was not good

Beds & the patio were nice

Needed updating & toilet was broken & wouldn't quit running

My first room was unacceptable. Very dirty and smelly. I was offered a much better one. Breakfast was wonderful and staff were every tentative and nice. Dinner was great. Just enough to fill me. The location will hidden away from the hustle and bustle of the City which is great.

I didn't like that the balcony was dirty with cobwebs.