Foi me cobrado duas vezes o cartão de crédito enquanto mostrei ao funcionário que já me tinham tirado dinheiro da conta. Chegamos ao quarto e a cama encontrava se molhada. Péssima experiência

Comfortable large room, friendly staff, great location

Not much

Staff was super friendly.

They, like most hospitality facilities, are understaffed and the restaurant staff had to cover the pool as well.

Beautifully appointed loved the hot tub and pool

liked it all

It is lovely and very elegant and extremely convenient for skiing since they bring your skis/boots to Basecamp by the gondola lift. The service is excellent.

position

dark room poor service

location and valet service to store skis and boots at the base, four hot tubs!

the concierge was absolutely useless. the service was hot and cold- some staff were excellent others were unhelpful. coffee in the library was always out/empty in the mornings, erratic on the promised cookies and hot chocolate apres ski, room was small but if service had been better it wouldn’t have mattered. little value for money.

The room was nice, the bathroom could have been updated. The sink and shower drained very slowly. The maids also left their linen carts outside of our room every morning all morning. In a hotel of that expense I would think they would have somewhere they could store some things so that they are not in the way or an eye sore to the customers. The lobby and bar were very nice and great to relax in the afternoons after skiing. We ate in the restaurant for breakfast one morning. The food was good, but the service was slow. Overall a good experience, just not quite like I expected.