Viva Heavens by Wyndham, A Trademark All Inclusive
Viva Heavens by Wyndham, A Trademark All Inclusive
About this resort
Nestled in Puerto Plata, this attractive resort for $141 per night is a fantastic choice for your next break. Set in San Felipe de Puerto Plata, 4.3 miles from Fortaleza San Felipe, Guests can enjoy an outdoor pool and terrace with several on-site restaurants with no reservation require.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Map of Puerto Plata
Reviews
3.8/5.0
Good(304 Reviews)
100% verified reviews
4.0
La piscina
Que la puerta de la habitación se daño 2 veces en diferentes días y se perdió mucho tiempo para solucionarlo, se fue para no pasar estrés y se perdió tiempo y disgusto en abrir una puerta, deberían de cambiar la tecnología de la cerradura electrónica por una más moderna, el hotel es bueno, pero son esos detalles que dañan una buena puntuación, además la habitación que me entregaron al principio estaba llena de mosquitos y pedimos cambio de habitación.
5.0
Good location
Food was the same everyday and didn’t seem fresh. Some of the night staff was not really pleasing.
8.0
The best thing about the resort is its employees. excellent service always.
the drinks were not good
5.0
It was big and clean
Cleaning staff stole money, some workers gave attitude if you didn’t tip every single time. Unprofessional. The other workers were sweet, the entertainment team made our trip.
7.0
It was a nice location, nice resort, staff friendly
Cafeteria a bit too crowded.
Food at the snack bar was not the best at all.
3.0
The beach is beautiful, relax and clean.
They have the same food, repeat and repeat...
7.0
The Room was nice
Food wasn't bad but wasn't great
7.0
good comfortable rooms
first night i was there the front desk called my room at 12:30 am woke me up told me i had to come down to the front reception to verify my identity which made me and my wife feel real uncomfortable
7.0
beach
food, spa services
10.0
The staff is amazing! Very polite and friendly. And the food was delicious and had a lot of variety
7.0
golf course on site
good beach
friendly staff
the food
10.0
Everything about this resort is amazing. Can't complain.
I loved everything.
3.0
the people
no complaints
7.0
Breakfast was good , a lot of variety
Location was beautiful
Food in the Mexican Restaurant was very good
The beds , the rooms need renovation
Cocktails were awful
6.0
front Desk personal was very helpful and polite
they don’t provide what they advertise . from 5 restaurants they only keep open 2 or 3 per day . they only perform one show in 2 days .
5.0
To be honest it’s a good hotel is very quiet it’s relaxing but if you want to have fun I will recommend you to go to another hotel. It’s not a lot of things to do Inside the hotel. The good thing is that you can walk to the beach from the hotel the service room menu it’s not good because I order a sandwich it looks like a sandwich for five years old . If you want to rest I will recommend you. The restaurant food it’s good. The staff is very friendly For the price it was great. For me this hotel is like Applebee’s
10.0
The breakfast and the service was awesome 🤩 great selection, the overall staff and service was amazing definitely would recommend!
The only disappointment was the view from the room and know balcony and the room was an a joining room not much privacy!
10.0
The quietness of the facility.
The girl serving coffee for breakfast both days. This was the only negative for weekend.
10.0
Everything was good. The food was delicious.The staffs were kind and friendly and I like all the activities that the hotel does every day.
The beach was a little bit far from my bedroom.
4.0
The location is great. Beautiful beach
The staff is very friendly. They really try to animate the environment.
The hot shower was good.
You’ll love the people
The food wasn’t typical nor tasty.
The drinks and cocktails were watered down
The building needs more attention. It’s old and poorly cared for.
The gym opens at 8:30/9am - very late, resort gyms usually opens at 5:00am
My Uber drive, who I called to come pick me up at the resort, was mistreated by the taxi driver from the resort. I have the right to chose who will drive me around the city.
The DJ at the resort club only played local and unknown music, every single day during my 7 days stay. It was very boring.
7.0
Breakfast was the poorest meal of the day as far as hot food goes. Lunch & dinner improved considerably. The Mexican restaurant was good as well. Wifi throughout the hotel inside & out was poor. Kept dropping all the time. Nice facilities though although they were closing the day we left & moving to another location. Considering some staff were losing their jobs, they stayed professional & tried to keep us happy. Location was good, nice beach. We asked for a quiet room & got a noisy one to begin with close to the kitchen & nightclub so asked to move. They moved us to a much better room, no complaints there with the service.
Wifi was poor. Entertainment crew tried hard but options limited. Music very dated. Breakfast not great.
8.0
Food was ok, and the staff acted with a lot of respect.
Mexican restaurant not great at least for my experience.
8.0
The staff
The drinks were not so Great
10.0
- The facility was clean and the staff are very friendly.
- The food was delicious and the drinks were good
- loved the room service
- The beach is very nice and they offered some beach activities. (ex: kayaking and sailing)
- the Wi-Fi wasn’t the best you may need a little patience with it continuously needing to reconnecting with your device as you move around the resort.
- All 4 restaurants aren’t opened every night they alternate but the buffet is open every night.
- No bacon at breakfast but every other pork breakfast meat.
FAQs
How much does this resort cost compared to others in Puerto Plata?
The average price for a rental in Puerto Plata is $140 per night. This rental is $1 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Viva Heavens by Wyndham, A Trademark All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Viva Heavens by Wyndham, A Trademark All Inclusive. Enjoy the water!
Is Viva Heavens by Wyndham, A Trademark All Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Viva Heavens by Wyndham, A Trademark All Inclusive?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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