Breakfast was good and staff was friendly

It was too cold to use the hot tub lol

The hotel did not fulfill their breakfast commitments since their supplies finished , and customers were asked to go and buy from outside. They showed no remorse for being stingy and mismanaged. This has never happened before in my hundreds of hotel stays. A dead cockroach lay in the center of the room. Photos taken. Bath Towels had brown specks. Ugh. You can imagine what could it be ??

Enjoyed location

Breakfast was great. Loved the location. I’m

Nothing

Everything

Free bottles of water

The staff was friendly and helpful. The location was great with a beautiful view.

Floors in room could have been cleaner.

The location was perfect! Sitting on the balcony and watching the sunrise followed by a walk on the beach searching for shells was memorable and convenient. Bonnie was great. I called to change rooms after booking a handicap accessible room and she was very accommodating and understanding. It was a perk that the room had cable, not just a few channels. Also, the breakfast provided was made the room an even better value!

The night desk attendant was dismissive to another guest who had a concern about a neighboring guests volume.

The cleanest

Not one thing

The location

Not one thing

The room was very clean (which is extremely important to me) and the view was breathtaking. We didn’t even realize we had access to our balcony hahaha

N/A

The location and staff were great.

Only one elevator seemed to be working in the evening.

Everything about this Best Western is excellent. Location, service, cleanliness, staff, breakfast. This is my favorite place to stay when I visit Galveston.

Please find more comfortable chairs for the outside of each room, those metal chairs are uncomfortable and heat up quick.

Friendly, helpful staff. Location.

Ice maker wasn’t working, could use some updating.

Zimmer war geräumig, lage direkt beim Meer

Eine Kakerlake lag im Flur und eine Kakerlacke im frühstücksraum. Nicht sehr appetitlich. Frühstück auf Papptellern! Keine große Auswahl. Empfangsdame nicht sehr freundlich.

Location Location Location… enough said. Well, I can say more. Easy access to beach. Excellent restaurants near by (Nick’s and Doc Holiday’s). Everything was great. No issues. No complaints!

NA

The location was as advertised. Good view of the Gulf

The patio was dirty and the old metal chairs out there were disgusting. We could not keep the crickets out of the bathroom. Not sure where they were coming from. The small sign at the front desk indicating that housekeeping services were only available on request was a joke. Never mentioned at check in and no notice in the room. The telephone in the room did not work. The hallways were warm and stale even though there were air vents. Did not seem that any air was being sent through the vents. Front desk personnel were not inviting...almost rude. The entire facility looks like it needs an upgrade

Close access to beach.

No issues

Location

Hallways were not cooled

Well Stocked

More choices

Location was very convenient.

Nothing

Very clean and the breakfast was very good.

Location

Well our place was not clean the bathroom it had dry pee stains on the toilet the front desk was not there. And I had to go get wipes at the store. Which I thing was unfair.

Location to beach

No life guard at pool to control children running and jumping off fountain. The breakfast crew were unfriendly

It was a very nice place staff was very friendly

The beds were not comfortable very stiff and hard mattress.

Further east down the beach with less vehicle and pedestrian traffic

Need a fridge with a better freezer. My ice cream melted

Convenience, I felt safe, which is very important to me, and staff was accommodating and friendly

The breakfast bar was a little light on choice

I loved the location and view. I could walk out on the balcony and have such a beautiful view.

Housekeeping has to be requested at the front desk. The breakfast was pork, pork, and more pork with one waffle maker. My family doesn’t eat pork and for our entire family of six waiting on the one waffle maker was frustrating. The carts for luggage are broken and worn down. We had to go down to request towels everyday because the front desk refused to answer the phone. Speaking of the phone we had to guess what number dialed the front desk because there were no markings on the phones. Also, the hot tub is a great feature but anyone from the beach can come in and swim. Plus children were frequently jumping into the hot tub. There were more children in the hot tub than the actual swimming pool at one point.