the staff are very accommodating. even their manager. they really try to provide excellent service to their guests

Excellent rooms for family, friendly staff, fresh food. Beautiful pool, very relaxing.

Could be more activities, no beach access.

I like the cleanliness of the rooms, the ammenities of the resort i.e. pool, common showers and the beautiful garden. Staff were friendly and acommodating. They allow pets for a minimal fee.

We have stayed here 2 times last year and a year before that, and we enjoyed the place. Although I felt that their price was a bit high, but with the beach access to Tali beach and their choices of free breakfast (filipino, american, etc.) more than made up for the high cost of the resort. But to our surprise, when we were checking in and requested for a shuttle to go to the beach in the afternoon, they said that the beach access is no longer available. So disappointed and a bit irritated, I told them that I would cancel my booking because they did not inform me of this major change when we were communicating over viber. . And so the girl in the reception said that the manager maybe able to bring us to Punta Fuego the next morning only.. when we woke up the nrxt morning, we were so excited and were looking forward to our free breakfast,. But again, to our disappointment, they took out the free choices of breakfast and we were stuck with a pathetic continental breakfast ( bread, eggs, and fruit). We were asking for an upgrade to a Filipino breakfast wherein we would simply add the difference in price of the continental to a Filipino breakfast, but they did not allow. They wanted us to take the free breakfast and order a new set of Filipino breakfast which we refused. "What are we going to do with 2 sets of breakfast? " These and among others i.e our Senior's disc and PWD disc confusing computation, smaller food order quantity, etc made this exoerience, a bit stressful for us. But we still get to enjoy the basic ammenities of the resort with our pets, good service, nice rooms, etc. To make the long story short, I think this place has deteriorated since we last went here last year. My family felt that we were short changed by their new policy given the price they oharge.

the infinity pool was great, the food taste great specially the pizza lolodoc 👍rm.was great size very good AC compfy bed and pillow bath rm. was big great all staff are so freindly and attentive thanxs to Ms.Ylaisa who took care of all my request my family enjoyed the stay looking forward in my next visit, future Mangrove Villa😁.

just may improvement of the road from entrance gate and entire ground facilities and hope they can have phone in the rm.

-Excellent service -delicious food always -pillows just the right level of firmness -soft & smooth bed linen -love the heated pool!

Sometimes breakfast service is late but there are only 2 families at the resort

The staff, grounds and the rooms were amazing. The restaurant served delicious, well priced dishes.

The pool looked lovely, as well, but they were renovating it.

Breakfast was okay. We loved their paella. We stayed on Mangrove Villa and it was really nice. So much better than pictures posted on their website. And the staff were really nice. I highly recommend this place.

I really don't have any complaints. I wish to come back again when my schedules allows

Easy and fast check in Reception Called to confirm my booking Was able to check in early - thank you Located just outside club PF Staff are genereally polite, Food was good -but restos last call is 8 pm including room service? Room was very clean and beds comfy Overall good stay

Was supposed to be a sanctuary but karaoke can be heard until near midnight from my room ( though not inside the resort/ - so outside their control) But the resort needs to address this somehow if selling as “sanctuary “