Check in and getting room key

Maintenance issue was not resolved. After 3 complaints we were moved to another room

nice location

It's a clean hotel with a friendly, helpful staff and all the basics in terms of amenities. There's also a free Level 2 EV charger in the lot with 2 spots. For the area, it's a great value as a resort stay.

Be aware the mattresses are old. I'm only in my 30s but even I woke up like "That could've been a better sleep." Not the fault of the hotel, but the area has little in the way of dining -- and the ones there aren't great value (LA price, desert quality) -- and nothing is walkable. You'll likely want to go a few minutes up the road to Palm Springs. Last tiny thing if you're with kids or just want TV for yourself, the TV has a bizarre senior citizen remote so you can't switch input to a Fire stick or Roku stick (or Chromecast/AppleTV). Bring a laptop/tablet.

Nice location

parking fees

I enjoyed that breakfast was included with our stay

all of the I love Lucy photos

Location was excellent and being able to play golf at Indian Wells resort was a big bonus. Breakfast could use some updating and improvements

Hotel needs to be updated and beds need to be replaced both beds had been worn on one side and you rolled to that side which made a good nights sleep difficult. Carpets had stains

The value for the room could not be beat for a Palm Springs/ Indian Wells location. The center courtyard with pool was lovely--very well-kept and landscaped. The decor is rather "old school" but still very elegant and well-maintained.

The added charge for self-parking was not advertised in the posting through Booking,com so was rather a surprise when I checked out. Free breakfast was sufficient but not the widest selection--hot oatmeal and one could make toast, bagel or toasted waffle, but otherwise a continental breakfast of breads, pastries, juice & coffee with apples and bananas.

nice location

the property was dirty sheets weren’t cleaned well towels were dirty. staff was rude and front desk guy who is bald with glasses was racist and didn’t give me the correct room that I booked.

clean

no remote control for TV and Telephone was broken

I love the theme of I love Lucy, I also loved how clean the pool area was and the heated pool, the dinner and a show was amazing !

the breakfast was a bit blah. not much worth paying extra for.

Convenient location. The room was spacious and had a balcony, which was very nice. There is live music in the evening and good drinks at the bar for a reasonable price.

The walls are very thin you can hear your neighbours very clearly.

the paper thin walls, the additional fee per day for parking

The location is fantastic and the staff were supurb. Everyone from check in to valet we're very friendly and accommodating. The Continental breakfast was a nice little bonus

The hotel is a little run down and could use an update. Beware if you go to the bar for the show the drinks are very expensive. I paid $40 for two cups of coffee with Jameson

dirty. mold and roaches, shower didn’t work. the breakfast was terrible

it was a absolutely terrible for the cost I would not stay there ever again

Nice hotel.. fun lobby with great live music in the evening. (recommend the chocolate ice cream :-)) Nice free breakfast. Clean rooms. Nice little sitting area if you have a ground floor room.

Traveled with family - expected queen beds.. they were FULL beds.. much smaller than expected... next door was having a birthday and were loud.. could use some extra soundproofing.

amenities were great and beautiful

our room had a weird smell and bed wasn’t comfortable at all

The hotel is beautifully appointed. The restaurant and bar service was done well.