Excellent location and facilities

its close to activities that you can do around. staff were amazing

breakfast option- we stayed there for 3 nights and theres no food variation for breakfast.

Everything, it was amazing.

It was rather expensive for just one night.

Nice view and spacious rooms

It’s a bit old

Great location for Hatta attractions. Rooms need mosquito repellent - breakfast in restaurant fine but coffee machine needs an update Staff very friendly and helpful Dinner option - good vfm - ignore the surcharge on the menu for Steak etc (it is no longer applicable)

As mentioned-Mosquito repellent and coffee machine at breakfast

Die Lage u die Ruhe in den Terra Cabins. Frühstück war lecker.

Der Preis ist im Vergleich zu anderen Unterkünften in VAE zu hoch.

Peaceful vibe

حسن تعامل

Es war alles, aber auch wirklich alles, perfekt. Ein sehr üppiges und reichhaltiges Frühstück lies keine Wünsche offen. Das Abendessen (Halbpension) war mit drei Gängen und zwei Zwischengängen mehr als ausreichend und von sehr guter Qualität. Das Zimmer konnte durch seine Größe und Ausstattung überzeugen. Die Anlage ist sehr groß und wie ein Park angelegt. Sportliche Aktivitäten und Entspannung sind hier gleichermaßen möglich. Und zum Schluß die Mitarbeiter. Alle Mitarbeiter waren sehr höflich und zuvorkommend. Ein perfekter Service rund um die Uhr .

Die Klimaanlage im Zimmer könnte leiser arbeiten.

I booked a stay for a discounted price just before the season started, which made the trip absolutely worth it. The full price might be a little too expensive, but there are many activities during the season that could compensate it. The room was just like in the pictures, all the amenities were there and even the cosmetics provided are of a very good quality! A lavazza coffee machine is a good bonus as well :) The staff is just the best, very helpful and friendly. The hotel’s territory is huge and very well maintained, I liked the pool a lot. The best part was the dinner in Jeema restaurant (included in halfboard and very well worth it). It was so exquisite! The menu is diverse, even with some positions absent we had a good choice. Food was absolutely delicious! My husband also got a surprise cake for his birthday 🥰 We also got drinks at the bar, the barmen was nice and we liked the cocktails. Breakfast was nice too, but much simpler than the dinner, and more crowded.

It’s not the hotel’s responsibility of course, but I only recommend visiting if you have a car. You can reach just none of the Hatta attractions on foot and there is really nothing beyond the hotel’s territory. It might be different during the season, but I’m sharing my experience.

الفندق فاق توقعاتي جميل جداً وممتاز ..انصح بزيارته ممتازة جدا… يصلح للعائله والمتزوجين حديثًا..اعجبني ولم اتوقع انه بهذه الكفاءة العاليه والترتيب والهدووء وتعامل الموظفين راقي جداً

مدخل الفندق و السيارات في واجهة الفندق اتمنى تغيرها لانها مشوهه لمنظر للفندق عاكس الجمال العالي للفندق اتمنى تغيرها بنفس ديكورات ونظام الفندق من الداخل التي على شكل احجار و وضع أشجار الجهنميات بشكل جميل فقط

جيد

مئه مئه

كل شي تمام

Everything. This is our second stay and we had a fabulous time. Can't wait to come again.

I actually can't think of anything I didn't like. Maybe the wait at reception to check in.

Location and landscape

Team members lack emotional engagement , they were very cold , whatever few team member we encounter during our stay

-The room was very nice and comfortable ,the staff were friendly and the location was easy to reach -The swimming pool was chilled and there was a little bar , the bar attendant was very helpful and friendly

-people were allowed to swim with their cloths on and not swim cloths which is unacceptable in a family pool -The food was horrible , the half board included breakfast and lunch or dinner and the dinner didn’t include even juice , no beverages at all , kids food was not good and tasteless . in addition the room didn’t have enough water or coffee no milk or coffee mate - we tried to see the animals but twice we go at the schedule provided and there is no one there or it’s not time for feeding.

Good location, big room, all facilities, swimming pool, indoor play faces. Food , staff everything perfect.

The best part is the Location

Pools are crowded. Reason what I understand is due only 2 small pools available

Everything was very good. big and clean room with an amazing view, nice staff, good breakfast, good bar and restaurant.

Gr8 location Superb staffs Good food

I love all

The whole property is extremely charming and the rooms are so beautiful. It feels like you are staying at a cottage in the mountains. The staff was friendly. You must try the airgun shooting and the archery. Sunil was fantastic and super friendly and knowledgeable. I know that I’m better weather it would amazing to stay there and enjoy spending more time outdoors

I felt the beds where not as comfortable as I had hoped.

This is the second time I’ve stayed here and I absolutely love the location with the spectacular views , the amazing staff who always go above and beyond, the fact that you feel like you have your own separate cabin as the size of the rooms is incredible. The housekeeping staff were amazing Akhil and Nyein as well as the cleaning staff. There was a sandstorm as well as a thunder storm and on both occasions they were there straightaway to clean and clear away any sand and clean the balcony furniture. The catering staff were incredibly helpful and did all they could to make our stay amazing. Jayantha and Lakshitha in the bar area were very friendly and professional. Yu The and Agnelo in the restaurant on the three nights we are there were also friendly and gave us recommendations about the food. Amal and his team in the breakfast room were amazing and catered to our ever need. Amazing egg chefs! It was a nice touch giving the guests a written postcard from Deborah upon arrival. Jackie was very professional and friendly whenever we spoke to her and Ayesha helped every time we needed something. Being given a fruit bowl in our room most days was welcomed. We will definitely return and would highly recommend this place.

The bathroom/sink cabinets are a little tired and the wood is coming apart at the base. The douche was far too powerful and the water went everywhere. The ‘cold’ milk at the cereal station was very warm. Providing herbal/fruit flavoured teas, such as mint or chamomile in the rooms would be better, rather than simple green tea , breakfast tea etc.

I like the spacious rooms, food greenery and the options like sports, animals, shisha,prayer rooms and a lot at the resort

Nothing that i dint like