ארוחת בוקר מעולה, מיקום נהדר קרוב לכפר עם הרבה עסקים קטנים ומסעדות ובר מקומי חמוד. מחירים טובים בכפר מאחורה. שירותי הספא מצויינים, מחירים קצת גבוהים עבור שהטיפולים. הצוות אדיב מאוד ושירותי הניקיון מעולים. אהבנו את המיקום של הבקתות ליד הים ו-2 הבריכות היו מעל ומעבר.

אין מספיק שאטלים אל העיר.

Beautiful resort. Excelent rooms and infrastructure.

Restaurants (I didn't go to the supposed legit Thai one), are for tourists and food is not legit and great. Also, had the same impressions for all the resorts in this trip: alcohol/drinks are sooo watered you can't get drunk.

Only Cafe bar…the staff makes the best coffee there

Everything. the hotel is old in reality, it doesn't look like the photos at all. they have several dozen rooms, it's huge, so keep walking and walking and looking for a room in the maze. It is not easy to find a room. the beach is bordered by an old ugly wall. The food is at a very poor level. I want 1100bath for the buffet and they offer almost nothing. everything is bad. in the city you can get a good meal for 200 baht. Wait 15 minutes for the buggy service and you won't get it. there is one buggy and hundreds of people,so buggy never come. No music only screaming children no pool service for everything you have to go everything is expensive and when you ask them for something it never happens.

O Saii é fantástico! Desde o check in, a recepção do hóspede já é super agradável e cuidadosa. Café da manhã excelente. Quarto excelente, muito boa estrutura. O hotel empresta bikes para os hóspedes durante o tempo da hospedagem.

A parte elétrica do quarto não estava funcionando, e teve que ser trocada conosco já hospedados, o que é sempre muito chato. A comida é gostosa, mas caríssima, não justifica o preço. Uma sugestão é os hóspedes irem comer na vila que tem logo atrás do hotel, com vários restaurantes. Piscina e praia com pouca espreguiçadeira, considerando o tamanho do hotel e número de pessoas.

Beautiful resort with various restaurants, pools, access to a beautiful beach and cove. Lots of activities. Fantastic service and staff.

The food at the restaurants was somewhat average but to be honest that seems to be the case at most hotels I’ve stayed at. There’s really good food at local restaurants outside the hotel.

Beautiful spot with lovely facilities. Wish we had more time to explore it. Pool, tennis court, rooms- all amazing!!

Not very accommodating to dairy allergies. Food in general maybe look elsewhere as it is pretty average. There is lovely local restaurants nearby.

I love everything about this resort

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Nowy wyremontowany pokój, basen infinity, basen ratuje bo odpływy przez cały dzień więc plywanie w morzu raczej wykluczone, fajna aplikacja do obsługi pokoju i innych udogodnień, działała, choć z małymi wpadkami, lokalizacja hotelu, piękne widoki. Generalnie nie żałuję decyzji wyboru hotelu, było warto, ale czy bym wrócił to zależy od ceny, bo cena do jakości oderwana chyba od rzeczywistości, ale pieniądze rzecz nabyta :)

Śniadania jak na 5 gwiazdkowy hotel słabe, mały wybór jedzenia, kiepskie owoce jak na tajlandie brak mango, marakuji, słabe sztuczne soki z nalewaka brak świeżych soków, ( brak obsługi do stolika ale to już tylko wymóg dla 5 gwiazdek, mnie osobiscie nie przeszkadzało) uwaga transfer hotelowy porażka, rozumiem że trzeba z lodki wychodzić do wody chociaż da się zorganizować pomost, mi to nie przeszkadzało dałem radę, byłem z żoną i małym 3 letnim dzieckiem, musiałem w wodzie do pasa targać walizkę 20 kg plus 15 kg i inne pakunki jak to z malym dzieckiem, potem po dziecko, to powinna robić osoba obsługi hotelu, potem z plaży że 200 metrów na deptak na barku bo plazy kółek ciągnąc sie nie da, sama kobieta z dzieckiem nie dałaby co do zasady rady, hotel powinien o tym fakcie uprzedzić!!! Innymi słowy lepiej wziąć tańszy transfer z lokalsami bo ci są uzyteczni i by pomogli, a hotel wsadzil do łodzi i se człowieku dalej radź słabo jak na 5 gwiazdek

The variety of food choices and restaurants was amazing. The taxi and shuttle services the hotel provided was good. I really enjoyed the pool that was available.

One of the pools was closed for refurbishment which I did not know about until arrival. Sometimes the gardening and hedge trimming took place during the day so this was a little noisy but totally fine.

The hotel, views, pool and all areas are so beautiful! the room is so comfortable, good shower and you find the naturals amenities. You have a very long distance between the rooms to the restaurants or pools so the hotel offers golf cars transportation. the hotel offers good food in its different restaurants.

Tudo! Quarto e banheiros confortáveis e de boa aparência. Excelente chuveiro e ammenities. Funcionários simpáticos, super café da manhã com inúmeras opções. Vários restaurantes, duas piscinas, estrutura completa de praia. A praia do hotel é privativa e linda, com água transparente, possível nadar e mergulhar com a maré cheia.

Deveria ter um píer para poder atracar os barcos e lanchas. Difícil desembarcar na água principalmente a noite.

Beautiful hotel and facilities! The beach and pool were perfect, the room was spacious, clean and comfortable, and the restaurants were great. SAii village was a perfect peaceful getaway. The staff were very helpful and friendly, making us feel welcome and cared for. The transfer from Phuket was seamless and easy.

The property is in a remote location however we really liked this as it was private and peaceful, which is exactly what we wanted

the location, the excellent staff

Location was amazing

The quality of the food wasn't the best.

A envolvente, a vista mar e o pequeno-almoço.

Serviço de shuttle que foi questionado 2 dias antes da chegada e só nos foi respondido no dia da chegada e que já estava cheio. Falta de isolamento das janelas da casa de banho do quarto, com entrada de mosquitos para a mesma. Um cotonete de baixo da cama bem como restos de comida(migalhas de batatas fritas) debaixo da secretária). Resposta demorada do alojamento através da booking e que prejudicou a nossa chegada ao hotel. Falha no isolamento que foi comunicada via app e por chamada à recepção tendo sido recusada troca de quarto e por isso ficamos a aguardar resolução tendo sido esta demorada passando inicialmente por aplicar spray de insectos no quarto e rede mosquiteira na cama e só depois pela chamada da manutenção ao quarto que isolou posteriormente as janelas. Encontrado lixo no quarto enquanto esperávamos a resolução do isolamento sem solução imediata para o mesmo, oferecendo apenas limpeza do quarto isto quando já eram quase 20h e queríamos ir jantar. Depois de lidar com todos estes problemas, de finalmente termos tomado um banho e estávamos prontos para sair e jantar na vila local ao lado do hotel, contactaram-nos a oferecer outro quarto. Para um hotel de 5 estrelas isto não pode acontecer! Falhas graves como isolamento de janelas e condições de higiene. Demora na resolução de problemas e apresentação de soluções. A nossa estadia foi apenas de uma noite e de pouco nos serviu o upgrade do quarto. Escolhemos este hotel para uma noite nas phi phi island pelos diversos comentários positivos, tendo sido a noite anterior ao meu aniversário que se traduziu num fim de tarde, início de noite a resolver problemas. Saímos tristes com o hotel.

Everything was amazing and truly stunning, from A-Z. We loved stargazing in the hammocks by the shore, the resort’s views in general are simply breathtaking!!! Everything is so beautifully arranged and well kept, breakfast is fantastic. The SPA is excellent (when a bit pricey). Also the resorts APP is super cool, you can just chat w someone and order in mosquito spray or a yummy cocktail and right away staff comes hurrying to bring it to your hut. The staff in general was so lovely and helpful, we were even welcomed by them with a little song upon arrival, so so sweet. We also recommend visiting the village behind the resort for some amazing local Thai food!

Really nothing! I simply cannot grasp any of the bad reviews that some people give, and it makes me really angry to see 1.0 reviews that are just light years from the truth. And even if there happens to be sth. unfortunate I am sure the staff we experienced will do anything in their power to solve it. there is nothing that can justify giving a well kept and stunning resort a 1.0. And if you can’t deal with a mosquito, don’t travel to the tropics!!!

Tolles Ambiente Alleine die Fahrt mit dem Boot zum Hotel war ein Highlight Schöner Strand Liebevolle Insel Schöne Anlage Tolle Bungalows Schön ruhig Tolle Bars und Lokale in der Nähe - Village

Very white lotus vibes from arrival with welcome drink and reception area. Staff incredible but be warned - the service charge does not go to the staff so I recommend asking to remove that and tipping in cash instead. I loved our stay here however you are kind of trapped within the resort which is fine for a few days but if you want to venture out you have to take a long boat to tonsai which is quite dear and difficult really. Luxurious resort - amazing pools, villas - shower/bathroom exceptional too. It was luxury and made Shangri-La and Carlton seem a level below.

Service charge added to already high prices. The service charge does not go to the staff which I think is disgraceful.

Staff were very friendly, the transfer from Tonsai Pier and transfer back to Phuket was fantastic. The free snacks in lobby were a nice touch. The buggy cars and app were very helpful to have.

The whole place is pretty much under refurbishment. One of the main pools was closed, half the resort is under complete construction which means it’s like a building site and they even put us in one of the rooms in the middle of this- until we complained. They charge the same rate as what you can get in a few months time when the resort has finished all the works and everything is open!! Seems cheeky… They moved us to a better room for the next night, but it was still quite small and a bit runned down. Compared to hotels we stayed at in Phuket and Koh Yao Yai (that were half the price), this one felt like 2 star…. The breakfast buffet had a wide choice but the quality was poor. Cheap chicken, didn’t taste fresh. Queues for coffee machine that by the end of each morning, at least one needed descaling… Lots of stray cats and flies at breakfast too. There is also a nearby mosque that plays the call to prayer on loud speaker, 4-5 times a day including 5am which woke us up every morning. The beach restaurant had very nice tapas food and very friendly service.

Lovely facilities and beach

Big room and bath, beds are very confortable. All ameneties included. Taxi service from your room to any site of the complex for free trough app.

Hotel is only accesible by boat. The beach is full of stones, you will not use it anytime. Also there is no sand. There is nothing to do nearby, a few bars and nothing more. If you want to do something apart from staying in the hotel, not book. You will have to rent boat service for all. On breakfast, juices are not natural.

The location, the bungalows, the pool and the bikes.

Tout était parfait

Water, snacks, simplicity Salle de sport Petit déjeuner Restaurant thaï

Es increíble, todo un paraíso. El personal es super amable ,cómodo en todos los sentidos. La comida super rica

Simpatia dos funcionários

Na altura que fui, havia várias obrar de melhorias e devido a isso , vários barulhos “chatos”.

טוב מדובר בריזורט מדהים! חובה לקחת חדר עם בריכה זה פשוט חלום ומשדרג לגמרי את החוויה. הבריכה הפרטית היא בגודל לא סטנדרטי אלא ממש גדולה ומפנקת. השירות מדהים

המקום רחוק מהמרכז אז כדאי אחר כך לקחת מלון שכן קרוב לכל הברים

מקום יפייפה ושירות מעולה

בגלל שהמקום מרוחק מהמרכז, הם גובים מחירים ממש גבוהים כמעט כל הכל. וחוץ ממסעדה אין הרבה מה לעשות בערב. החדרים מאוד בנאליים.

Everything! staff, pools, food is amazing. Rooms(cabins) are spacious and clean. Location is perfect. Free bicycles to explore the area, lots to do. Great value for money and amazing gardens for such a big property, will return!

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