the view

felt like being inside the movie “The Shining”. Loooooong hallway, deserted, saw one (one) cleaning lady on my floor, nobody else. I don’t smoke indoor at home, let alone in a hotel room. But you have to exit the premises (including the parking lot) for a cigarette. Coffee machine in the room 15 years old or more, making weak coffee. One person at reception, again, nobody else. Working in the rooms below us, noise all morning.

Good but expensive no comment the weather

The weather!

Great location, great amenities , love the peloton

I loved the main entrance inside. The pool seemed nice. People that worked their were nice and friendly and made eye contact. The decor in my room was nice.

I didn’t like the deception of The description of my room and what I payed a lot extra for. Said Oceanfront delux room etc. I got a sliver of a ocean not even close to my room. I couldn’t hear the ocean either. The description should have said partial ocean view. I payed almost 400! For one night and there was definitely no ocean view at night especially. I think they also put me in the wrong room. Also said came with a sofa as well didn’t get that in my room. Also there was stains on the comforter that I was sleeping with at night I didn’t notice it. I only noticed it in the am and it wasn’t from me. Also food crumbs squashed into the floor rug under my bed. I have pics to send as well. Also the luggage roller had a broken side to it, was almost coming off. Breakfast should have been included in a place and the amount I spent.

Great location easy access to the beach. Good view and staff respond ed quickly.

Parking could be a problem at times.

Nice shower and bathroom

Room AC was noisy. No Microwave No night lights Room needed maintenance. Insufficient number of 120 volt outlets.

SUPER clean, comfortable and gorgeous! Every single staff we met was friendly and helpful!!

the location

not enough to choose from when it comes to the food menu

Great spot

Had everything

Everything!! Our first time here and i was just blown away!! This was my quick birthday weekend trip (next time longer) and i can not say just how much we loved it here!! Beautiful resort right on the beach, beautiful set-up, landscaping, the access to the beach just few steps is the ultimate perk!! The entertainment is such a bonus, the free towels to me were the bomb!! Saves so much hassle and carrying your own. We all know, how dirty and sandy towels get just after one use on the beach! I felt spoiled here!! The room was so clean, modern design, bed incredibly comfortable , lots of pillows, big chunky comforter, complimentary coffee and waters, robe! The servers bringing you your food and drinks to your lounge chair was amazing as well! We didn’t have to leave the resort for anything , everything was there and more. This resort was not overcrowded, more homey/family feel. The private beach felt very “private”. Again, not overcrowded and you’d see the same guests. Easy check-in, check-out. You were treated with such respect! Love love this atmosphere and we will most likely stop going to Florida, where we normally come and come here.

I loved everything.

Everything

Huge cockroaches !!

Great breakfast, but rather pricey to eat. Should be included if paying a great amount of money. Enjoyed it was right at the beach. Not far from places to entertain, eat and shop.

Place to pricey compared to places like Sandals and other high end resorts which includes different things depending on what's of interest.

Very clean and location was great Beach beautiful short walk from facility

Beach is great

Everything!

Nothing

Room was clean, bedding was comfortable, love the easy access to the beach. Most of the hotel was very clean. Staff was very friendly and helpful.

The pool area wasn't clean as I would have liked, there were leftover cups and beer cans hanging around the edge of the pool, there were band aids in pool and on the benches. Bartenders were allowing people to purchase multiple drinks at once to people who were clearly intoxicated.

Room was okay

It was not easy to get to the beach for limited handicap access

Super heavenly beds, great deck with a view to the ocean (and also wild lightening show!), fabulous restaurant (indoor one - great fish choices!), the service, the friendly staff, the responsiveness (we moved a table on the deck and a glass broke - they came immediately. I wanted an extra pillow for my injured shoulder -again, immediately!). The great beach trail and amazingly gorgeous surf and shore! It was so great! The wine selection was really wonderful and so reasonable! Truly it was a special stay!!

There was no one to check us in and greet us - so that took a bit (but once at counter, they were very friendly). The pool was sadly too warm - all of them - to be refreshing. I always find places where you have to reserve a spot to lay by the pool slightly off putting - but we didn't really come to do much of that anyway (too hot!).

beach

parking location distance from room and access

The room was great with a great oceanfront view. The "indoor/outdoor" pool was amazing. Loved the coffee shop. The beach was clean.

I had asked to not be on the 1st floor days before, and that did not happen. Additionally, the pet policy didn't really make sense. I spoke with Chris Maldonado and he provided additional rules about pets that were not on the website. For example, pets cannot be left alone in the room because of cleaning services and the dog barking. How are guests supposed to enjoy the amenities with the dog?? A compromise could be having a crate required. Or just have a "Pet Inside" door magnet so the service staff knows not to go in.

The room was immaculate. Our view of the beach was very nice. The pools were really awesome! Everything was always clean & tidy. I would definitely go back!

We had to walk a long way from the parking lot to our room.

Very pretty. The beds were very comfortable. Pretty much every room has at least a small view of the ocean. I got a massage at their spa and while it was overpriced, it was one of the better massages I’ve had. I highly recommend Norma.

The resort is pretty far away from the “must try” restaurants, shops, and golf courses. Everything the resort offered was overpriced. The flies were out of control at their outdoor restaurants (Splash & View 32). There are 3 pools and none of them were adult only. Each pool had an oil layer from sunscreen that coated you upon entry. The resort did not offer much for adult nightlife (bars were not open late and there were no nightclubs).