The best hotel ever

Super hôtel en front de mer à Miami Beach. Toutes les chambres ont vue sur l’océan. Décoration magnifique. Chambres spacieuses et confortables. Grande piscine, plage privée agréable, restauration de qualité. Super spa rénové récemment. L’hôtel offre en plus pleins d’activités tous les jours : cours de tennis, sessions de yoga le matin, vélos à disposition, salle de sport très bien équipée. Vraiment top !

Musique trop forte à la piscine l’après-midi (ambiance South Beach paraît-il …) Service un peu lent à la plage. Mieux à la piscine (mais le personnel y est plus nombreux semblerait-il).

Everything. everything about you very much the W South Beach is perfection. Everything

I didn’t like that I had to leave!!!!!

Camere e struttura molto bella e ben tenuta in posizione strategica. Un grazie speciale alla receptionist Mrs.Ashley che è stata veramente gentilissima cordiale e sorridente e mi ha aiutato tanto !!! Grazie ashley ! l ragazzo che mi ha portato su i bagagli in camera e l altro ragazzo che mi ha portato le valige giu al deposito bagagli e le housekepping molto gentili e cordiali !

Servizio dei camerieri che lavorano al bar sulla spiaggia PESSIMO E MOLTO MALEDUCATI nonostante li abbia chiamati diverse volte nonostante sia andata lì dopo 35 minuti che li chiamavo non sono venuti a prendere l ordine, mi hanno preso l ordine dopo un un pra solo perché ho rincorso la cameriera !!! mi hanno fatto sentire come se mi discriminassero e mi hanno fatto sentire veramente a disagio !!! e orribile servizio al ritiro dei miei bagagli MI HANNO LANCIATO LE VALIGE IN MEZZO ALLA LOBBY E ME LE HANNO LASCIATE LI SENZA NEMMENO AIUTARMI A PORTARLI FINO ALL INGRESSO PER CARICARLI IN MACCHINA !! CHE VERGOGNA!! LASCIATE UNA RAGAZZA DI 30 ANNI DI 40 KILI E ALTA 1.60 SOLA SENZA AIUTARLA !!! PESSIMOOOO VERAMENTE MI HANNO TRATTATA MALISSIMO SIA AL BAR CHE AL RITIRO DEI BAGAGLI !

All of all

No reasons not to like

room’s views

swimming pool close so early.

Location. And the staff were great.

There were works going on. It was very noisy. Housekeeping was not fantastic

Dos aptos

Café da manhã

Very nice staff and very luxurious

Well, I work in the hospitality business, and I am impressed with each level of staffing, from the valet & bellmen to the front desk, and your housekeepers are fantastic

n/a

Las instalaciones son muy lindas y la ubicación

Precio - calidad bastante regular. No es posible que te cobren por todo adicional. Si somos 3 huespedes es increíble que te cobren por sillas adicionales en la piscina y en la playa. El servicio muy muy malo. No esta bien que arreglen la habitación a las 7pm, uno esta pagando por un hotel luxury y que todo cobren adicional. Demasiado caro para que a uno le cobren todo y que el servicio sea tan malo. No recomiendo este hotel.

Localizacao, quartos excelentes, servico da piscina sensacional.

Nao tem cafe da manha incluso.

Foi tudo excelente. O hotel e o atendimento é excepcionál. Recomendo e voltarei.

Não tenho nenhum ponto negativo a destacar.

There was a construction in the hotel starting early in the morning and my complaints were not welcomed at all. A high paid hotel like W should have handled this "loud noise" issue much more properly and made customers happy througout their stay. Big disappointment.

Great hotel! Smelled amazing, was very clean!! Room was beautiful and spacious! Would definitely return!

Lovely room size and kitchen loved having washing machine / dryer. Staff all lovely especially Pete

Hotel was quite warm in areas. Breakfast nothing special Pool very busy and sun beds quite cramped.

The workers were nice and pleasant. Also, the hotel rooms were clean and comfortable.

The housekeeping doesn’t restock coffee and bathroom amenities, we had to ask for coffee to be restocked every time. Also, we were woken up by workers noise everyday early in the morning. It is disturbing when you are on a vacation trying to relax. In addition to that, the music in the lobby was too loud.

The location is perfect, couldn't ask for more. It's a tranquil setting within steps of vibrant South Beach and Ocean Drive. Pool is lovely, spacious with lots of beds. Staff were very friendly and attentive.

Cabana rentals are $400 a day which is much more than I would expect as they are not huge. Luckily the pool has plenty of beds and the service is fantastic.

location

we have 2 stays in hotel first as per above dates ok but 2cnd extention was totally massup

bar, pool, food, the room

The check in process was bad the girl who checked me in doesn’t have a clue about their system!

Friendly Service Location

Perfect service, perfect location. Pool was outstanding, very good selection of music. Staff was the best.

The staff was friendly and location was excellent.

Nothing.